Likelihood to Recommend Momentive (SurveyMonkey, Inc)
SurveyMonkey is best suited for you if you find that you are creating multiple survey regularly. It offers a variety of questions and options and is a well-rounded surveying tool. It is not best if you do not create surveys often, typically use the same survey, or looking for software to create quizzes or assessments. Also, if you are easily overwhelmed by too many options, this may not be the tool for you.
Read full review As I described, [WonScore Pre-Employment Testing (formerly Wonderlic Employee & Customer Surveys)] is very useful in screening candidates for smarts, motivation, and personality quirks. Wouldn't interview candidate without it now
Read full review Pros Momentive (SurveyMonkey, Inc)
SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey. I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few. The surveys are very easy to share. You can import a large list of email addresses or free type just a few. I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user. Read full review Easy to administer Valid, reliable results - Backed by rigorous science Great "bang for the buck" - lots of good information in one place! Read full review Cons Momentive (SurveyMonkey, Inc)
Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side. It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers. As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys. Read full review A cold beer tap A turkey pot pie A little red wagon In all seriousness, after trying in earnest, I can't think of anything Read full review Likelihood to Renew Momentive (SurveyMonkey, Inc)
Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
Read full review Usability Momentive (SurveyMonkey, Inc)
It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
Read full review Extremely easy to use. I maintain a candidate spreadsheet for backup and entering a new candidate takes only a minute or less. System notifies me when candidate completes assessment as well as when a candidate scores strongly. Seamlessly integrated into my existing candidate procurement method.
Read full review Performance Momentive (SurveyMonkey, Inc)
still to many limitations for more complex surveys --skips, filtered questions, etc.
Read full review Support Rating Momentive (SurveyMonkey, Inc)
I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
Read full review I really never had to use support - maybe only a few times in more than 5 years. Any interaction I had was positive, solutions were immediate, responses were well crafted and easy to follow. The software really is fairly intuitive. Any issues that came up were easy to resolve in a quick, easy, pleasant conversation!
Read full review Implementation Rating Momentive (SurveyMonkey, Inc)
Implementation not required.
Read full review Alternatives Considered Momentive (SurveyMonkey, Inc)
SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
Read full review I have used Personnel Survey & Research Group tool (PSR), DISC, and Predictive Index (PI). None of them offer the balance of accuracy, valuable insights, and speed to results. The DISC system seems to be a simulation of the Predictive Index. The PI is the closest tool I have used to the value of WonScore. However, the WonScore Pre-Employment Testing gives a MUCH more valuable set of insights.
Read full review Return on Investment Momentive (SurveyMonkey, Inc)
We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too. I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us. We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association. Read full review Gives us a much better understanding of a candidate's future performance by understanding where they are today. Read full review ScreenShots