What users are saying about
Top Rated
268 Ratings
44 Ratings
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Score 9.2 out of 100
Top Rated
268 Ratings
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Score 9 out of 100

Attribute Ratings

  • Ubuntu Linux is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

SUSE Linux Enterprise Server

90%
12 Ratings
9.2

Ubuntu Linux

92%
44 Ratings

Likelihood to Renew

SUSE Linux Enterprise Server

N/A
0 Ratings
10.0

Ubuntu Linux

100%
1 Rating

Usability

8.0

SUSE Linux Enterprise Server

80%
1 Rating

Ubuntu Linux

N/A
0 Ratings

Support Rating

8.7

SUSE Linux Enterprise Server

87%
4 Ratings
8.8

Ubuntu Linux

88%
11 Ratings

Likelihood to Recommend

SUSE

It is well suited for an administrator team that is accustomed to pointing and clicking on items in a GUI fashion. All of the configurations can be performed this way if one chooses not to go the CLI method way. SUSE Linux works well with Microsoft environments and it's really easy to join a SUSE Linux server to an AD infrastructure as a member server and configure user authentication so that the server's resources can be accessed.
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Canonical Ltd

If somebody whishes to be an IT professional, learning the basics of Linux is amust. Ubuntu [Linux] is one of the most beginner-friendly, widely supported, easy-to-use-relative-to-the-fact-that-its-still-linux OS on the market. As somebody who learned the basics of UNIX/LINUX on Ubuntu, it was a very good experience. It is customizable, has a lot of improvements over the years, and live up to be a viable alternative to any modern OS in 2021 as well.
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Pros

SUSE

  • Consistently performs well across various CPU architectures.
  • It's very well supported both by the parent company, as well as SAP and other third-party companies.
  • It is upgradeable across versions. We've performed upgrades from version 10 to 11 and from 11 to 12 without any major issues.
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Canonical Ltd

  • PACKAGE MANAGEMENT. You can update everything - OS installed software, you name it with either a few clicks in a GUI or a single command.
  • No bloatware.
  • No need for antivirus software.
  • Certainly the price is right.
  • My 83 year old grandmother has been using it - and because of this I rarely need to provide tech support. But I still visit my grandmother.
  • You can choose from a variety of user interfaces or rock it in the terminal.
  • Generally speaking, Ubuntu is as polished an OS as any you might pay for.
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Cons

SUSE

  • The support window for service packs after a new SP is released is too short.
  • Community engagement is low.
  • There are times when supported packages fall too far behind and create compatibility issues with applications. The Open Build Service usually provides a way around this, though.
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Canonical Ltd

  • The repository system could be a little better, as some of the software needed is not easily available there.
  • Ubuntu sometimes does not play nicely or easily with some modern firmwares.
  • Some people report slow responses with newer versions of Ubuntu, although we have not experienced any.
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Pricing Details

SUSE Linux Enterprise Server

Starting Price

Editions & Modules

SUSE Linux Enterprise Server editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Ubuntu Linux

    Starting Price

    Editions & Modules

    Ubuntu Linux editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      SUSE

      No answers on this topic

      Canonical Ltd

      Experience with other Distributions.
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      Usability

      SUSE

      For the breadth of services, features and overall performance, I believe Suse Linux is a great choice for any enterprise. It still has to grow a bit in areas like online help forums and documents, but we are pretty much satisfied with our choice.
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      Canonical Ltd

      No answers on this topic

      Support Rating

      SUSE

      It's great for basic support issues. But it's less suited for anything that is either obscure or uncommon, and it is very hard to escalate, unless you've built a relationship with your vendor/salesperson.
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      Canonical Ltd

      We did not use the managed commercial support, but instead relied on community forums and official documentation. Ubuntu is very well documented across both instructional documentation from the developers themselves as well as informal support forums [ServerFault, YCombinator, Reddit]. It's easy enough to find an answer to any question you may have
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      Alternatives Considered

      SUSE

      We went straight to SLES when we initially started migrating oracle to hana since at that time, HANA came on a pre-installed server that had to be purchased from an official vendor, and SLES was the only allowed OS. We stuck with SLES after we became certified to do our own installations because so far, SLES was a good fit for us.
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      Canonical Ltd

      Windows 10: Expensive, with more security problems, more difficult to keep updated and less variety of free / open source applications. Its use encourages bad information security practices. OpenSuse Linux: A different distribution at source (Suse Linux), use of rpm packages (with fewer repositories and incompatible with Ubuntu Linux dpkg packages), and whose main objective is to be a "testing ground" for its paid version / professional, SUSE enterprise Linux.
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      Return on Investment

      SUSE

      • Compared to others, use is more stable and scalable; easy to manage.
      • The administration tools are very useful in helping the staff performance.
      • SLES proved to be a very extendable product, supporting all of our infrastructure.
      • The major reason I chose to use the product was the extensive enterprise peripheral support.
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      Canonical Ltd

      • Systems administration with Ubuntu is easy with little deep knowledge about it. Docs and community publications are great resources for any task you need to perform on any Ubuntu server and the organization can save several salaries of specialized sys admins in favor of more active roles.
      • Having been an Ubuntu user for many years personally, setting up new Ubuntu servers on my organization came with zero cost for me. I just deployed one instance from my hosting/cloud provider and started working right after it was running, no need to ask support or hire new staff for these tasks.
      • Replacing paid options with Ubuntu have also saved thousands of dollars on Windows Server licenses. I've migrated Windows/SQL Server based systems to Ubuntu/MySQL/PostgreSQL several times during my career and saved about USD 5000/year in licenses to many of them.
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