60 Ratings
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Score 7.5 out of 100
81 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Endpoint Security

    Symantec Advanced Threat Protection

    Feature Set Not Supported
    N/A
    8.9

    Trend Micro Apex One

    89%
    Trend Micro Apex One ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.1
    91%
    9 Ratings

    Centralized Management

    N/A
    0 Ratings
    9.1
    91%
    10 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Infection Remediation

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.3
    93%
    10 Ratings

    Attribute Ratings

    • Trend Micro Apex One is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • Symantec Advanced Threat Protection and Trend Micro Apex One are tied in 1 area: Support Rating

    Likelihood to Recommend

    7.4

    Symantec Advanced Threat Protection

    74%
    16 Ratings
    9.3

    Trend Micro Apex One

    93%
    23 Ratings

    Likelihood to Renew

    7.0

    Symantec Advanced Threat Protection

    70%
    2 Ratings
    8.0

    Trend Micro Apex One

    80%
    4 Ratings

    Usability

    7.0

    Symantec Advanced Threat Protection

    70%
    2 Ratings

    Trend Micro Apex One

    N/A
    0 Ratings

    Support Rating

    8.0

    Symantec Advanced Threat Protection

    80%
    3 Ratings
    8.0

    Trend Micro Apex One

    80%
    2 Ratings

    Implementation Rating

    8.0

    Symantec Advanced Threat Protection

    80%
    1 Rating

    Trend Micro Apex One

    N/A
    0 Ratings

    Likelihood to Recommend

    Broadcom

    It is valuable software for when it comes to a large or medium organization, since it helps to protect the endpoints, but as the number of servers increases its value increases. However, it is important to keep in mind that when it comes to low end devices, its protection can affect their performance. This is because it is not a software with a very light agent.
    Read full review

    Trend Micro

    Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
    Read full review

    Pros

    Broadcom

    • USB Control. Only allow certain usb devices to be connected and allow on certain users to have the ability to us usb keys.
    • Easy of Administration, configuration and installation.
    • Support is excellent. When I've called in for help they go above and beyond to help you resolve you issue or answer your questions on a certain configuration.
    Read full review

    Trend Micro

    • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
    • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
    • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
    Read full review

    Cons

    Broadcom

    • The interface can be a little wonky at times and can slow to a crawl when trying to do too much.
    • Having to manually (or use another tool such as Symantec Enterprise Manager) to upgrade the endpoints is not the best way to implement clients.
    • Pricing for purchase and upgrade is a little strange and takes more thinking than it should.
    • They were recently purchased by Broadcomm and the new regime has been making some changes that appear to be more for larger customers.
    Read full review

    Trend Micro

    • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
    Read full review

    Pricing Details

    Symantec Advanced Threat Protection

    Starting Price

    Editions & Modules

    Symantec Advanced Threat Protection editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Trend Micro Apex One

      Starting Price

      Editions & Modules

      Trend Micro Apex One editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Broadcom

        Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking
        Read full review

        Trend Micro

        It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
        Read full review

        Usability

        Broadcom

        There is a small learning curve, but compared to other AV products it is fairly simple and easy to catch onto
        Read full review

        Trend Micro

        No answers on this topic

        Support Rating

        Broadcom

        Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.
        Read full review

        Trend Micro

        It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
        Read full review

        Implementation Rating

        Broadcom

        No, besides to review documentation prior to beginning. That is what helped lead to a smooth implementation
        Read full review

        Trend Micro

        No answers on this topic

        Alternatives Considered

        Broadcom

        Symantec Advanced Threat Protection is one of the best compared to other current vendors & competitors. Symantec Advanced Threat Protection has the most complete features such as content analysis, network detection & response, web filtering, email detection & response, content analysis, web isolation, & more. It had slow development at the beginning but the acceleration for the last few years was incredible.
        Read full review

        Trend Micro

        For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
        Read full review

        Return on Investment

        Broadcom

        • We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
        • Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
        • Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.
        Read full review

        Trend Micro

        • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
        • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
        Read full review

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