HxGN EAM vs. Symantec Asset Management Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HxGN EAM
Score 7.8 out of 10
N/A
HxGN EAM (formerly Infor EAM) is a configurable enterprise asset management platform. The solution was acquired by Hexagon from Infor in late 2021.N/A
Symantec Asset Management Suite
Score 2.3 out of 10
N/A
The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. This IT Asset Management solution is designed to discover, inventory, and track all hardware and software assets in an organization’s IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other…N/A
Pricing
HxGN EAMSymantec Asset Management Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HxGN EAMSymantec Asset Management Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HxGN EAMSymantec Asset Management Suite
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
HxGN EAMSymantec Asset Management Suite
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Qualys TruRisk Platform
Qualys TruRisk Platform
Score 8.3 out of 10
Lansweeper
Lansweeper
Score 8.7 out of 10
Enterprises
Qualys TruRisk Platform
Qualys TruRisk Platform
Score 8.3 out of 10
Lansweeper
Lansweeper
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HxGN EAMSymantec Asset Management Suite
Likelihood to Recommend
8.0
(5 ratings)
10.0
(7 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
HxGN EAMSymantec Asset Management Suite
Likelihood to Recommend
Hexagon AB
EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
Read full review
Broadcom
If your organization has more than 50 computers and you have a dedicated IT Staff to manage the software then Symantec Asset Management Suite would be a great fit for your organization. The IT Staff can customize and configure the software and console to fit your organization's direct needs. It will speed up software installations and help to keep your computers running smoothly by applying patches and other necessary software updates in a timely manner. It will also help you manage your asset inventory so you know exactly where each computer is located, its IP address, and the users logging into the machine. If your organization is small and only has around 20 computer users then I would not recommend investing in the Symantec Asset Management Suite. Managing 20 computers is a task that is pretty easy to manage even if you do not have a dedicated IT Staff within your organization.
Read full review
Pros
Hexagon AB
  • Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
  • Integrates with Oracle; linking to an enterprise system help to link with the ledger
  • Generally user friendly; the user interface and navigation is relatively intuitive to use
Read full review
Broadcom
  • Asset tracking - Very important in a business
  • Reports - Keep track of what programs are installed, who has which computer, etc.
Read full review
Cons
Hexagon AB
  • The update schedule takes some getting used to
  • Possible to accidentally lock yourself out of your own account (if admin)
Read full review
Broadcom
  • Ability to tie into and be supported by RHEL, CentOS, and any other Unix based OS. I know that they could tie into some different systems, but weren't truly supported.
  • Altiris was how we deployed to multiple computers all at once, Altiris Agent sometimes stops, and can be an issue to have it update in the Console.
Read full review
Usability
Hexagon AB
EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
Read full review
Broadcom
No answers on this topic
Support Rating
Hexagon AB
The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
Read full review
Broadcom
No answers on this topic
Alternatives Considered
Hexagon AB
HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.
Read full review
Broadcom
We compared a lot of products Pulseway, Asset Panda, GoCodes, Service Now, BMC TrackIT, Sysaid, Landesk. After checking all these, found Symantec is the only one which fulfills all my organization's requirements. Glad to find a great choice by doing a proper survey. I would suggest others to go for this too.
Read full review
Return on Investment
Hexagon AB
  • Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
  • Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
  • The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.
Read full review
Broadcom
  • Increased productivity by PC Support
  • Faster compliance in a zero day situation
  • Reporting and visibility that lead to tangible action
  • Implementation can be cumbersome and technical support may be required.
Read full review
ScreenShots