Symantec Critical System Protection vs. Trend Micro Apex One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Critical System Protection
Score 10.0 out of 10
N/A
Symantec Critical System Protection is a lightweight behavioral hardening engine purpose-built to protect legacy, EOL systems and embedded devices, by adding layers of defense at the kernel level to prevent unhygenic operations on IoT devices and machines.N/A
Trend Micro Apex One
Score 8.6 out of 10
N/A
The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.N/A
Pricing
Symantec Critical System ProtectionTrend Micro Apex One
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec Critical System ProtectionTrend Micro Apex One
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec Critical System ProtectionTrend Micro Apex One
Top Pros
Top Cons
Features
Symantec Critical System ProtectionTrend Micro Apex One
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Symantec Critical System Protection
-
Ratings
Trend Micro Apex One
8.9
11 Ratings
6% above category average
Anti-Exploit Technology00 Ratings8.911 Ratings
Endpoint Detection and Response (EDR)00 Ratings7.810 Ratings
Centralized Management00 Ratings9.811 Ratings
Hybrid Deployment Support00 Ratings8.69 Ratings
Infection Remediation00 Ratings8.911 Ratings
Vulnerability Management00 Ratings8.911 Ratings
Malware Detection00 Ratings9.811 Ratings
Best Alternatives
Symantec Critical System ProtectionTrend Micro Apex One
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Enterprises
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Score 8.2 out of 10
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User Ratings
Symantec Critical System ProtectionTrend Micro Apex One
Likelihood to Recommend
5.0
(2 ratings)
9.3
(24 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(4 ratings)
Support Rating
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Symantec Critical System ProtectionTrend Micro Apex One
Likelihood to Recommend
Broadcom
Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.
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Trend Micro
Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
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Pros
Broadcom
  • Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
  • The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
  • The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.
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Trend Micro
  • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
  • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
  • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
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Cons
Broadcom
  • Tuning takes a very long time
  • Turning the product on or off can take time
  • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators
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Trend Micro
  • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
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Likelihood to Renew
Broadcom
No answers on this topic
Trend Micro
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
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Support Rating
Broadcom
They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.
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Trend Micro
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
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Alternatives Considered
Broadcom
We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.
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Trend Micro
For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
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Return on Investment
Broadcom
  • Great protection for unchanging systems
  • We have comfort that the protected systems are safe from intrusion
  • Excellent price
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Trend Micro
  • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
  • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
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