Symantec Endpoint Security vs Trend Micro Worry-Free Business Security

• The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
• The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
• I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.

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• Very granular control settings like URL filter/block and separate policies for servers vs workstations.
• Password restrictions on exiting and uninstalling the software on the end points.
• You can force updates and scans at any time from admin console.

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• Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
• Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
• Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.

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• Apple Mac client is troublesome.
• Policies are clunky and difficult to understand.
• Security Agent dashboard lacks tools needed to remediate problems.
• Technical support was less than satisfactory.

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• SEP has had a very nice ROI in the form of keeping our network safe and clients' machines clean and free from spyware and viruses.
• The negative downside is that reinstalling the client isn't always an easy method. A lot of times we just have the user reimage their whole machine, which is usually the last resort.
• Another positive aspect of SEP is that it allows us to identify any problematic machines which might be allowing any malware, spyware or viruses in through any network ports or connections.

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• It has stopped several malicious items from getting into our system.
• It's also saved money over our previous Anti-Virus solution (Kaspersky)
• Ease of Setup/Use

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