Symantec Endpoint Security vs. VMware Carbon Black EDR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Endpoint Security
Score 7.7 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
VMware Carbon Black EDR
Score 8.3 out of 10
N/A
VMware Carbon Black EDR (formerly Cb Response) is an incident response and threat hunting solution designed for security operations center (SOC) teams with offline environments or on-premises requirements. Carbon Black EDR records and stores endpoint activity data so that security professionals can hunt threats in real time and visualize the complete attack kill chain. It leverages the VMware Carbon Black Cloud’s aggregated threat intelligence, which is applied to the endpoint activity system of…N/A
Pricing
Symantec Endpoint SecurityVMware Carbon Black EDR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec Endpoint SecurityVMware Carbon Black EDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec Endpoint SecurityVMware Carbon Black EDR
Top Pros
Top Cons
Features
Symantec Endpoint SecurityVMware Carbon Black EDR
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Symantec Endpoint Security
8.7
36 Ratings
3% above category average
VMware Carbon Black EDR
-
Ratings
Anti-Exploit Technology8.630 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.433 Ratings00 Ratings
Centralized Management8.634 Ratings00 Ratings
Hybrid Deployment Support8.325 Ratings00 Ratings
Infection Remediation7.634 Ratings00 Ratings
Vulnerability Management9.131 Ratings00 Ratings
Malware Detection9.434 Ratings00 Ratings
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
Symantec Endpoint Security
-
Ratings
VMware Carbon Black EDR
8.3
2 Ratings
4% below category average
Company-wide Incident Reporting00 Ratings9.02 Ratings
Integration with Other Security Systems00 Ratings8.02 Ratings
Attack Chain Visualization00 Ratings9.02 Ratings
Centralized Dashboard00 Ratings9.02 Ratings
Machine Learning to Prevent Incidents00 Ratings7.02 Ratings
Live Response for Rapid Remediation00 Ratings8.02 Ratings
Best Alternatives
Symantec Endpoint SecurityVMware Carbon Black EDR
Small Businesses
Kaspersky Endpoint Security
Kaspersky Endpoint Security
Score 9.1 out of 10
AlienVault USM
AlienVault USM
Score 7.9 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.0 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Symantec Endpoint SecurityVMware Carbon Black EDR
Likelihood to Recommend
8.8
(63 ratings)
8.0
(2 ratings)
Likelihood to Renew
9.1
(4 ratings)
-
(0 ratings)
Usability
9.1
(4 ratings)
-
(0 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(11 ratings)
-
(0 ratings)
Implementation Rating
6.4
(1 ratings)
-
(0 ratings)
User Testimonials
Symantec Endpoint SecurityVMware Carbon Black EDR
Likelihood to Recommend
Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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VMware by Broadcom
We are able to check if any phishing link was visited by the user or not. To check for the whether any file is executed on the machine or not. To check on which port connections are being made by the machine. To create custom watchlist for alert to be investigated by an analyst. To check every process executed in the machine for a specified range.
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Pros
Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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VMware by Broadcom
  • Process tree view of endpoint activity
  • Ability to pull files from host
  • Threat Intelligence integration
  • Isolate a host
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Cons
Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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VMware by Broadcom
  • Number of false positive which are triggered due to threat feeds are sometimes more needs to be fine tuned by the client.
  • In very rare scenarios processes are not captured properly.
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Likelihood to Renew
Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
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VMware by Broadcom
No answers on this topic
Usability
Broadcom
I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
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VMware by Broadcom
No answers on this topic
Reliability and Availability
Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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VMware by Broadcom
No answers on this topic
Support Rating
Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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VMware by Broadcom
No answers on this topic
Implementation Rating
Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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VMware by Broadcom
No answers on this topic
Alternatives Considered
Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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VMware by Broadcom
CB Response allows for a better view of what happened on the endpoint and provides more functionality out of the box then the FireEye Endpoint Security Product. CB Response allows you to basically have a remote connection into the CLI of an endpoint. This allows you to view the file system, run programs/scripts on the host, etc. FireEye Endpoint Security does not have this functionality.
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Return on Investment
Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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VMware by Broadcom
  • It is helping to protect us from potential loss of revenue that would be caused by malware or a compromised account.
  • It took some time in deploying in the environment , but that time is much worth it because of the results we are getting now.
  • It helps in hunting, which help us check and protect our environment from any cyber attacks.
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ScreenShots