165 Ratings
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Score 7.4 out of 100
18 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Endpoint Security

    7.9

    Symantec Endpoint Security

    79%

    VMware Carbon Black EDR

    Feature Set Not Supported
    N/A
    Symantec Endpoint Security ranks higher in 7/7 features

    Anti-Exploit Technology

    8.0
    80%
    34 Ratings
    N/A
    0 Ratings

    Endpoint Detection and Response (EDR)

    8.3
    83%
    36 Ratings
    N/A
    0 Ratings

    Centralized Management

    8.2
    82%
    38 Ratings
    N/A
    0 Ratings

    Hybrid Deployment Support

    7.4
    74%
    26 Ratings
    N/A
    0 Ratings

    Infection Remediation

    7.2
    72%
    37 Ratings
    N/A
    0 Ratings

    Vulnerability Management

    7.7
    77%
    33 Ratings
    N/A
    0 Ratings

    Malware Detection

    8.4
    84%
    38 Ratings
    N/A
    0 Ratings

    Incident Response Platforms

    Symantec Endpoint Security

    Feature Set Not Supported
    N/A
    8.3

    VMware Carbon Black EDR

    83%
    VMware Carbon Black EDR ranks higher in 6/6 features

    Company-wide Incident Reporting

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Integration with Other Security Systems

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Attack Chain Visualization

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Centralized Dashboard

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Machine Learning to Prevent Incidents

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Live Response for Rapid Remediation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Attribute Ratings

    • VMware Carbon Black EDR is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Symantec Endpoint Security

    70%
    67 Ratings
    8.0

    VMware Carbon Black EDR

    80%
    2 Ratings

    Likelihood to Renew

    9.1

    Symantec Endpoint Security

    91%
    4 Ratings

    VMware Carbon Black EDR

    N/A
    0 Ratings

    Usability

    9.1

    Symantec Endpoint Security

    91%
    5 Ratings

    VMware Carbon Black EDR

    N/A
    0 Ratings

    Availability

    9.0

    Symantec Endpoint Security

    90%
    4 Ratings

    VMware Carbon Black EDR

    N/A
    0 Ratings

    Support Rating

    1.4

    Symantec Endpoint Security

    14%
    23 Ratings

    VMware Carbon Black EDR

    N/A
    0 Ratings

    Implementation Rating

    6.4

    Symantec Endpoint Security

    64%
    2 Ratings

    VMware Carbon Black EDR

    N/A
    0 Ratings

    Likelihood to Recommend

    Broadcom

    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Read full review

    VMware

    We are able to check if any phishing link was visited by the user or not. To check for the whether any file is executed on the machine or not. To check on which port connections are being made by the machine. To create custom watchlist for alert to be investigated by an analyst. To check every process executed in the machine for a specified range.
    Read full review

    Pros

    Broadcom

    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Read full review

    VMware

    • Process tree view of endpoint activity
    • Ability to pull files from host
    • Threat Intelligence integration
    • Isolate a host
    Read full review

    Cons

    Broadcom

    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Read full review

    VMware

    • Number of false positive which are triggered due to threat feeds are sometimes more needs to be fine tuned by the client.
    • In very rare scenarios processes are not captured properly.
    Read full review

    Pricing Details

    Symantec Endpoint Security

    Starting Price

    Editions & Modules

    Symantec Endpoint Security editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      VMware Carbon Black EDR

      Starting Price

      Editions & Modules

      VMware Carbon Black EDR editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Broadcom

        Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
        Read full review

        VMware

        No answers on this topic

        Usability

        Broadcom

        Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
        Read full review

        VMware

        No answers on this topic

        Reliability and Availability

        Broadcom

        We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
        Read full review

        VMware

        No answers on this topic

        Support Rating

        Broadcom

        Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
        Read full review

        VMware

        No answers on this topic

        Implementation Rating

        Broadcom

        Use a third party deployment tool and not the deployment option within the SEP Manager itself.
        Read full review

        VMware

        No answers on this topic

        Alternatives Considered

        Broadcom

        Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
        Read full review

        VMware

        CB Response allows for a better view of what happened on the endpoint and provides more functionality out of the box then the FireEye Endpoint Security Product. CB Response allows you to basically have a remote connection into the CLI of an endpoint. This allows you to view the file system, run programs/scripts on the host, etc. FireEye Endpoint Security does not have this functionality.
        Read full review

        Return on Investment

        Broadcom

        • The ROI from deploying this has led to fewer security issues which reduces costs.
        • Keeping track of security issues and how the were remedied is easier.
        • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
        Read full review

        VMware

        • It is helping to protect us from potential loss of revenue that would be caused by malware or a compromised account.
        • It took some time in deploying in the environment , but that time is much worth it because of the results we are getting now.
        • It helps in hunting, which help us check and protect our environment from any cyber attacks.
        Read full review

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