Symantec Endpoint Security vs. Webroot Endpoint Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Endpoint Security
Score 7.7 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
Webroot Endpoint Protection
Score 7.2 out of 10
N/A
Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the ground up to stop advanced threats like ransomware and phishing. For MSPs, the company offers the Webroot® Business Endpoint Protection + MDR security solution.
$150
per 5 seats
Pricing
Symantec Endpoint SecurityWebroot Endpoint Protection
Editions & Modules
No answers on this topic
Business Endpoint Protection
$150.00
per 5 seats
Business Endpoint Protection
$690.00
per 25 seats
Business Endpoint Protection
Contact sales team
per 50+ seats
Offerings
Pricing Offerings
Symantec Endpoint SecurityWebroot Endpoint Protection
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec Endpoint SecurityWebroot Endpoint Protection
Considered Both Products
Symantec Endpoint Security
Chose Symantec Endpoint Security
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for …
Chose Symantec Endpoint Security
Symantec Endpoint Protection stacks up well against its competitors. It's priced very competitively. It's easy to install. Most important of all it catches viruses and prevents them from attacking one's computer.
Webroot Endpoint Protection
Chose Webroot Endpoint Protection
Less system intensive than Symantec, with a much better management setup on the backend. More robust than Microsoft Defender, though a little heavier on the resources required, but the feature comparison is night and day between the two. Defender does nicely integrate with the …
Chose Webroot Endpoint Protection
Webroot is very lightweight to install and does not slow up your computer.
Chose Webroot Endpoint Protection
Webroot Endpoint Protection beats the competition in various aspects. Webroot provides an easy web portal management of protected devices. Installation occurs very easily on all devices. Furthermore, the price to protect a workstation vs a server is one and the same.
Top Pros
Top Cons
Features
Symantec Endpoint SecurityWebroot Endpoint Protection
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Symantec Endpoint Security
8.4
36 Ratings
1% below category average
Webroot Endpoint Protection
7.6
18 Ratings
11% below category average
Anti-Exploit Technology8.330 Ratings8.916 Ratings
Endpoint Detection and Response (EDR)9.033 Ratings9.013 Ratings
Centralized Management8.434 Ratings7.018 Ratings
Hybrid Deployment Support7.925 Ratings7.111 Ratings
Infection Remediation7.434 Ratings7.018 Ratings
Vulnerability Management8.631 Ratings7.015 Ratings
Malware Detection9.034 Ratings7.018 Ratings
Best Alternatives
Symantec Endpoint SecurityWebroot Endpoint Protection
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Symantec Endpoint SecurityWebroot Endpoint Protection
Likelihood to Recommend
8.1
(63 ratings)
7.5
(23 ratings)
Likelihood to Renew
9.1
(4 ratings)
10.0
(1 ratings)
Usability
9.1
(4 ratings)
9.0
(2 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(11 ratings)
9.5
(8 ratings)
Implementation Rating
6.4
(1 ratings)
7.7
(7 ratings)
User Testimonials
Symantec Endpoint SecurityWebroot Endpoint Protection
Likelihood to Recommend
Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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Webroot, an OpenText company
The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.
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Pros
Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Webroot, an OpenText company
  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
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Cons
Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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Webroot, an OpenText company
  • There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings.
  • Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer.
  • Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution.
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Likelihood to Renew
Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
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Webroot, an OpenText company
It has proven successful so far in our environment for controlling malware/virus outbreaks.
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Usability
Broadcom
I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
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Webroot, an OpenText company
Like I said before, sometimes I can't find what I need to change a setting.
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Reliability and Availability
Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Webroot, an OpenText company
No answers on this topic
Support Rating
Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Webroot, an OpenText company
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
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Implementation Rating
Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Webroot, an OpenText company
I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.
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Alternatives Considered
Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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Webroot, an OpenText company
We found other products to be able to detect malware and malicious URL's better than Webroot Endpoint Protection. Thus, we moved away from Webroot Endpoint Protection. Also, over the years, there were at least 2 big mistakes by Webroot, where our business applications were flagged as malicious as a false positive. Webroot did a public apology, but those mistakes were highly disruptive.
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Return on Investment
Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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Webroot, an OpenText company
  • The licenses are pretty expensive but less costly than an actual malware infestation.
  • We have tremendous peace of mind knowing that our machines and communications are secure.
  • Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.
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ScreenShots