Symantec IT Management Suite vs Tivoli Asset Management for IT (Discontinued)

Likelihood to Recommend

The Symantec IT Management Suite is used throughout the company (global). It is efficient and reports via email any type of problem found, from threats to attacks. The update on the clients is carried out without being noticed. When the system is doing some sort of scan, older computers are slow. Other than that, I believe it is an ideal software for monitoring the entire infrastructure.

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Denis Pereira

Programmer Analyst

Alcoa Aluminiun S/AMining & Metals, 10,001+ employees

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Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other Tivoli Asset Manager products available such as for transportation domain, oil and gas.For a small scale industry, Tivoli Asset management solution is not a big help.

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Verified User

Analyst in Information Technology

Management Consulting Company, 1001-5000 employees

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Feature Rating Comparison

Symantec IT Management Suite

Tivoli Asset Management for IT (Discontinued)

Software and hardware inventory tracking

License management

Asset lifecycle monitoring

Contract management

Asset relationship management

Pros

End to end workstation imaging with a 45 minute average for OS, drivers and base software with only 1 technician touch to name the workstation.
Application usage reporting on what software is being used and how much - broken down by site, department and user.
5% of managed workstations were patched.
IT lifecycle reports were automated with live inventory feeds to enable purchase reports.

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Shawn Mayhew

Sr. Systems Admin

Adventist HealthHospital & Health Care, 10,001+ employees

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The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket.
Easy to integrate with any asset management solution.
Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management.

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Verified User

Analyst in Information Technology

Management Consulting Company, 1001-5000 employees

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Cons

Increased memory consumption
Older machines can not support the program

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Denis Pereira

Programmer Analyst

Alcoa Aluminiun S/AMining & Metals, 10,001+ employees

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Software bundling can be handled in a better way
Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets
Asset Topology can be introduced to see the dependencies between related assets

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Verified User

Analyst in Information Technology

Management Consulting Company, 1001-5000 employees

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Usability

Symantec IT Management Suite 9.0

Based on 1 answer

I am bit biased after using Symantec ITSM for 10 plus years. However, I found its ability to wrap everything into one console for at a view enterprise health a powerful tool for my department and others. The ability to provide self healing of software packages to workstations was especially powerful. The ability to customize data connections to other tools and automate those inputs and outputs let us provide the business data to support enterprise decisions on Hardware and software usage.

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Shawn Mayhew

Sr. Systems Admin

Adventist HealthHospital & Health Care, 10,001+ employees

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No score

No answers yet

No answers on this topic

Support Rating

Symantec IT Management Suite 8.0

Based on 2 answers

With the Blue Coat acquisition the question remains on how much support Symantec is going to give the ITSM suite. Its just not that sexy anymore to have to support a product that touches all the hardware anymore. A few of the really good support reps have gone the way of private which is very concerning.

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Shawn Mayhew

Sr. Systems Admin

Adventist HealthHospital & Health Care, 10,001+ employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We evaluated Norton and Kaspersky, we chose Symantec to provide more options and more guarantees. In addition, we have used the tool for more than 10 years in the company (the time I am working). It has an interface with all monitoring data and statistics. A specific display of each piece of connected equipment in the network, making monitoring easy and, in case of a threat, it notifies us.

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Denis Pereira

Programmer Analyst

Alcoa Aluminiun S/AMining & Metals, 10,001+ employees

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Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes

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Verified User

Analyst in Information Technology

Management Consulting Company, 1001-5000 employees

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Return on Investment

Reduction of virus infections
Greater clarity in the reports
Monitoring the network and infra

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Denis Pereira

Programmer Analyst

Alcoa Aluminiun S/AMining & Metals, 10,001+ employees

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By tracking software assets, we are able to easily manage the license compliance
By getting the over/under allocation metrics we are able to get full control on asset procurement
Recycle/Reuse asset procedures made simple

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Verified User

Analyst in Information Technology

Management Consulting Company, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Symantec IT Management Suite

Tivoli Asset Management for IT (Discontinued)

Symantec IT Management Suite

Tivoli Asset Management for IT (Discontinued)

Symantec IT Management Suite

Tivoli Asset Management for IT (Discontinued)

Symantec IT Management Suite vs Tivoli Asset Management for IT (Discontinued)