Symantec IT Management Suite vs. Tivoli Asset Management for IT (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec IT Management Suite
Score 8.0 out of 10
N/A
Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.N/A
Tivoli Asset Management for IT (Discontinued)
Score 8.0 out of 10
N/A
IBM's Tivoli Asset Management for IT reached end of life (EOL) in 2015.N/A
Pricing
Symantec IT Management SuiteTivoli Asset Management for IT (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec IT Management SuiteTivoli Asset Management for IT (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec IT Management SuiteTivoli Asset Management for IT (Discontinued)
Top Pros
Top Cons

No answers on this topic

Features
Symantec IT Management SuiteTivoli Asset Management for IT (Discontinued)
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Symantec IT Management Suite
8.6
2 Ratings
12% above category average
Tivoli Asset Management for IT (Discontinued)
9.0
1 Ratings
17% above category average
Software and hardware inventory tracking7.02 Ratings10.01 Ratings
License management10.02 Ratings10.01 Ratings
Asset lifecycle monitoring9.02 Ratings10.01 Ratings
Contract management9.02 Ratings10.01 Ratings
Asset relationship management8.02 Ratings5.01 Ratings
Best Alternatives
Symantec IT Management SuiteTivoli Asset Management for IT (Discontinued)
Small Businesses
ConnectWise RMM
ConnectWise RMM
Score 7.9 out of 10
ConnectWise RMM
ConnectWise RMM
Score 7.9 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Symantec IT Management SuiteTivoli Asset Management for IT (Discontinued)
Likelihood to Recommend
8.0
(2 ratings)
8.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Symantec IT Management SuiteTivoli Asset Management for IT (Discontinued)
Likelihood to Recommend
Broadcom
The Symantec IT Management Suite is used throughout the company (global). It is efficient and reports via email any type of problem found, from threats to attacks. The update on the clients is carried out without being noticed. When the system is doing some sort of scan, older computers are slow. Other than that, I believe it is an ideal software for monitoring the entire infrastructure.
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Discontinued Products
Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other Tivoli Asset Manager products available such as for transportation domain, oil and gas. For a small scale industry, Tivoli Asset management solution is not a big help.
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Pros
Broadcom
  • End to end workstation imaging with a 45 minute average for OS, drivers and base software with only 1 technician touch to name the workstation.
  • Application usage reporting on what software is being used and how much - broken down by site, department and user.
  • 5% of managed workstations were patched.
  • IT lifecycle reports were automated with live inventory feeds to enable purchase reports.
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Discontinued Products
  • The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket.
  • Easy to integrate with any asset management solution.
  • Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management.
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Cons
Broadcom
  • Increased memory consumption
  • Older machines can not support the program
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Discontinued Products
  • Software bundling can be handled in a better way
  • Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets
  • Asset Topology can be introduced to see the dependencies between related assets
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Usability
Broadcom
I am bit biased after using Symantec ITSM for 10 plus years. However, I found its ability to wrap everything into one console for at a view enterprise health a powerful tool for my department and others. The ability to provide self healing of software packages to workstations was especially powerful. The ability to customize data connections to other tools and automate those inputs and outputs let us provide the business data to support enterprise decisions on Hardware and software usage.
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Discontinued Products
No answers on this topic
Support Rating
Broadcom
With the Blue Coat acquisition the question remains on how much support Symantec is going to give the ITSM suite. Its just not that sexy anymore to have to support a product that touches all the hardware anymore. A few of the really good support reps have gone the way of private which is very concerning.
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Discontinued Products
No answers on this topic
Alternatives Considered
Broadcom
We evaluated Norton and Kaspersky, we chose Symantec to provide more options and more guarantees. In addition, we have used the tool for more than 10 years in the company (the time I am working). It has an interface with all monitoring data and statistics. A specific display of each piece of connected equipment in the network, making monitoring easy and, in case of a threat, it notifies us.
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Discontinued Products
Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes
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Return on Investment
Broadcom
  • Reduction of virus infections
  • Greater clarity in the reports
  • Monitoring the network and infra
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Discontinued Products
  • By tracking software assets, we are able to easily manage the license compliance
  • By getting the over/under allocation metrics we are able to get full control on asset procurement
  • Recycle/Reuse asset procedures made simple
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ScreenShots