4 Ratings
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Score 8 out of 100
69 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Zix Email Threat Protection is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Symantec Messaging Gateway

80%
1 Rating
8.3

Zix Email Threat Protection

83%
27 Ratings

Likelihood to Renew

Symantec Messaging Gateway

N/A
0 Ratings
10.0

Zix Email Threat Protection

100%
1 Rating

Usability

Symantec Messaging Gateway

N/A
0 Ratings
8.1

Zix Email Threat Protection

81%
27 Ratings

Support Rating

Symantec Messaging Gateway

N/A
0 Ratings
9.0

Zix Email Threat Protection

90%
4 Ratings

Likelihood to Recommend

Broadcom

It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
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Zix Corporation

I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.
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Pros

Broadcom

  • Prevents SPAM attacks.
  • Filters email based on content.
  • Blocks phishing links.
  • Blocks ransomware links/attacks.
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Zix Corporation

  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons

Broadcom

  • The web interface can be difficult at times.
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Zix Corporation

  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
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Pricing Details

Symantec Messaging Gateway

Starting Price

Editions & Modules

Symantec Messaging Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zix Email Threat Protection

    Starting Price

    Editions & Modules

    Zix Email Threat Protection editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Broadcom

      No answers on this topic

      Zix Corporation

      It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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      Usability

      Broadcom

      No answers on this topic

      Zix Corporation

      It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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      Support Rating

      Broadcom

      No answers on this topic

      Zix Corporation

      Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
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      Alternatives Considered

      Broadcom

      Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
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      Zix Corporation

      Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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      Return on Investment

      Broadcom

      • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
      • There are no negative impacts on ROI that I can think of.
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      Zix Corporation

      • Recommended Zix as secure email resource to the salesforce and seems to have been nicely adopted.
      • Peace of mind that some emails are hopefully getting encrypted and that we are more secure than we were before...sometimes. Again, there should be some indication to the sender that their information was sent securely. Even if it is a pop up or something.
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