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Top Rated
61 Ratings
4 Ratings
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Score 8 out of 100

Zix Email Threat Protection

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Top Rated
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Symantec Messaging Gateway

It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
Steve P | TrustRadius Reviewer

Zix Email Threat Protection

Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.
Anonymous | TrustRadius Reviewer

Pros

Symantec Messaging Gateway

  • Prevents SPAM attacks.
  • Filters email based on content.
  • Blocks phishing links.
  • Blocks ransomware links/attacks.
Steve P | TrustRadius Reviewer

Zix Email Threat Protection

  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
Dane Spoelker | TrustRadius Reviewer

Cons

Symantec Messaging Gateway

  • The web interface can be difficult at times.
Steve P | TrustRadius Reviewer

Zix Email Threat Protection

  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Symantec Messaging Gateway

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 10.0
Based on 1 answer
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
Anonymous | TrustRadius Reviewer

Usability

Symantec Messaging Gateway

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.1
Based on 23 answers
Zix gets a perfect 10 out of 10. End users can just work. With our previous solution, staff would have to determine if a message had sensitive information and then send it securely. Zix scans each message and ensures that the message does not fail into one of the pre-defined rulesets.
Anonymous | TrustRadius Reviewer

Support Rating

Symantec Messaging Gateway

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 4 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Robert Paul | TrustRadius Reviewer

Alternatives Considered

Symantec Messaging Gateway

Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
Steve P | TrustRadius Reviewer

Zix Email Threat Protection

Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
Anonymous | TrustRadius Reviewer

Return on Investment

Symantec Messaging Gateway

  • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
  • There are no negative impacts on ROI that I can think of.
Steve P | TrustRadius Reviewer

Zix Email Threat Protection

  • I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
  • Zix bolsters our image and shows folks we're serious about their privacy.
  • It not only helps me but helps me rest assured that all of my agents clients are protected.
Parrish Peachee | TrustRadius Reviewer

Pricing Details

Symantec Messaging Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Email Threat Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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