Symantec WebFilter / Intelligence Services vs. Untangle NG Firewall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec WebFilter / Intelligence Services
Score 8.0 out of 10
N/A
Symantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
Untangle NG Firewall
Score 9.3 out of 10
N/A
Untangle NG Firewall is an open-source firewall and gateway security platform. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment options for smaller teams.
$25
per month
Pricing
Symantec WebFilter / Intelligence ServicesUntangle NG Firewall
Editions & Modules
No answers on this topic
Open Source Firewall
$0.00
free under the GNU General Public License (GPL)
NG Firewall Complete
$25.00
per month
z4 appliance
$299
one-time purchase
z4w appliance
$329
one-time purchase
z4 Plus appliance
$399.00
one-time purchase
z6 appliance
$1199.00
one-time purchase
z12 appliance
$1999.00
one-time purchase
z20 appliance
$3499.00
one-time purchase
Offerings
Pricing Offerings
Symantec WebFilter / Intelligence ServicesUntangle NG Firewall
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec WebFilter / Intelligence ServicesUntangle NG Firewall
Top Pros
Top Cons
Features
Symantec WebFilter / Intelligence ServicesUntangle NG Firewall
Firewall
Comparison of Firewall features of Product A and Product B
Symantec WebFilter / Intelligence Services
-
Ratings
Untangle NG Firewall
8.2
6 Ratings
4% below category average
Identification Technologies00 Ratings8.06 Ratings
Visualization Tools00 Ratings7.06 Ratings
Content Inspection00 Ratings8.06 Ratings
Policy-based Controls00 Ratings8.06 Ratings
Active Directory and LDAP00 Ratings9.06 Ratings
Firewall Management Console00 Ratings9.06 Ratings
Reporting and Logging00 Ratings7.06 Ratings
VPN00 Ratings9.06 Ratings
High Availability00 Ratings9.05 Ratings
Stateful Inspection00 Ratings8.06 Ratings
Proxy Server00 Ratings8.03 Ratings
Best Alternatives
Symantec WebFilter / Intelligence ServicesUntangle NG Firewall
Small Businesses

No answers on this topic

pfSense
pfSense
Score 9.3 out of 10
Medium-sized Companies
Check Point Quantum Security Gateway Next Generation Firewall
Check Point Quantum Security Gateway Next Generation Firewall
Score 9.2 out of 10
pfSense
pfSense
Score 9.3 out of 10
Enterprises
Check Point Quantum Security Gateway Next Generation Firewall
Check Point Quantum Security Gateway Next Generation Firewall
Score 9.2 out of 10
Palo Alto Networks Next-Generation Firewalls - PA Series
Palo Alto Networks Next-Generation Firewalls - PA Series
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Symantec WebFilter / Intelligence ServicesUntangle NG Firewall
Likelihood to Recommend
8.0
(2 ratings)
9.0
(9 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
5.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
7.7
(2 ratings)
User Testimonials
Symantec WebFilter / Intelligence ServicesUntangle NG Firewall
Likelihood to Recommend
Broadcom
In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
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Untangle
Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
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Pros
Broadcom
  • Almost real time protection from all ongoing threats with their DLA inspection
  • Great visibility into web filtering policies using the dashboards and reports
  • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
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Untangle
  • Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
  • Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
  • Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
  • Reporting is phenomenal, however you can get death by details very easily.
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Cons
Broadcom
  • The admin interface would be better off not using Java
  • Setting up SSL properly can be a bit challenging
  • Could really use a better source for training, like a library of how-to videos
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Untangle
  • The full suite can be expensive for business but will be powerful enough.
  • The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
  • I would like to see it promoted for mid to large businesses as I think it can handle it.
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Likelihood to Renew
Broadcom
No answers on this topic
Untangle
Service renewal is in Feb 2021. We will be renewing!
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Usability
Broadcom
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
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Untangle
No answers on this topic
Support Rating
Broadcom
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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Untangle
I haven't used them much, but they did answer my question quickly.
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Alternatives Considered
Broadcom
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
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Untangle
NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package
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Return on Investment
Broadcom
  • Boosts business productivity with having secured systems
  • Globally available threat protection adhering to our own security policies
  • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
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Untangle
  • The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
  • The only negative is complaints from end users about the restrictions.
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ScreenShots