What users are saying about
4 Ratings
6 Ratings
4 Ratings
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Score 6 out of 100
6 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Human Resource Management

    9.4

    syncHR

    94%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 7/7 features

    Employee demographic data

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Employment history

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Job profiles and administration

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Organizational charting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Organization and location management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Payroll Management

    9.4

    syncHR

    94%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 5/5 features

    Pay calculation

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Benefit plan administration

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Direct deposit files

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Salary revision and increment management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Reimbursement management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Leave and Attendance Management

    9.0

    syncHR

    90%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 3/3 features

    Approval workflow

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Balance details

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Annual carry-forward and encashment

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Employee Self Service

    9.2

    syncHR

    92%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 5/5 features

    View and generate pay and benefit information

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Update personal information

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    View company policy documentation

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Employee recognition

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    View job history

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Asset Management

    10.0

    syncHR

    100%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 1/1 features

    Tracking of all physical assets

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    HR Reporting

    10.0

    syncHR

    100%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 3/3 features

    Report builder

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Pre-built reports

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Ability to combine HR data with external data

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Onboarding

    10.0

    syncHR

    100%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 2/2 features

    New hire portal

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Manager tracking tools

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Performance and Goals

    9.0

    syncHR

    90%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 4/4 features

    Corporate goal setting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Individual goal setting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Line-of sight-visibility

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Performance tracking

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Performance Management

    8.4

    syncHR

    84%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 5/5 features

    Performance plans

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Performance improvement plans

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Review status tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Review reminders

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Multiple review frequency

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Recruiting / ATS

    8.9

    syncHR

    89%

    TMetric

    Feature Set Not Supported
    N/A
    syncHR ranks higher in 7/7 features

    Job Requisition Management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Company Website Posting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Publish to Social Media

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Job Search Site Posting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Applicant Tracking

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Notifications and Alerts

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • syncHR is rated higher in 1 area: Support Rating
    • TMetric is rated higher in 1 area: Likelihood to Recommend
    • syncHR and TMetric are tied in 1 area: Usability

    Likelihood to Recommend

    9.0

    syncHR

    90%
    1 Rating
    9.3

    TMetric

    93%
    4 Ratings

    Usability

    10.0

    syncHR

    100%
    1 Rating
    10.0

    TMetric

    100%
    1 Rating

    Support Rating

    9.0

    syncHR

    90%
    2 Ratings
    8.4

    TMetric

    84%
    3 Ratings

    Online Training

    10.0

    syncHR

    100%
    1 Rating

    TMetric

    N/A
    0 Ratings

    Implementation Rating

    9.0

    syncHR

    90%
    2 Ratings

    TMetric

    N/A
    0 Ratings

    Likelihood to Recommend

    SyncHR

    syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
    Read full review

    Devart

    We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.
    Read full review

    Pros

    SyncHR

    • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
    • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
    • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
    • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
    • Dynamic Security &amp; Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
    Read full review

    Devart

    • Time tracking
    • Project management
    • Detailed reports
    Read full review

    Cons

    SyncHR

    • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
    • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
    • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
    Read full review

    Devart

    • The inability to add time into the future, such as planned PTO days and holidays.
    • At times, the settings can be difficult to find and navigate, but that just takes some time.
    • It would be nice if the web app and the desktop weren't two separate apps. If the web app had the ability to capture what you were working on, that would be fantastic, and there wouldn't be a need for a second app!
    Read full review

    Pricing Details

    syncHR

    Starting Price

    $0 Per User per Month

    Editions & Modules

    syncHR editions and modules pricing
    EditionModules
    syncHR v5.9Varies1

    Footnotes

    1. Per User per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required Varies

    Additional Details

    SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

    TMetric

    Starting Price

    $5 user/month

    Editions & Modules

    TMetric editions and modules pricing
    EditionModules
    Professional$51
    Business$72

    Footnotes

    1. user/month
    2. user/month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    SyncHR

    Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
    Read full review

    Devart

    I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.
    Read full review

    Support Rating

    SyncHR

    Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
    Read full review

    Devart

    During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).
    Read full review

    Online Training

    SyncHR

    Training was very well done and thorough
    Read full review

    Devart

    No answers on this topic

    Implementation Rating

    SyncHR

    During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
    Read full review

    Devart

    No answers on this topic

    Alternatives Considered

    SyncHR

    As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
    Read full review

    Devart

    Many of the team members think that the UX of TMetric is better and easy.
    Read full review

    Return on Investment

    SyncHR

    • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
    • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
    • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
    • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
    Read full review

    Devart

    • Estimate project time more easily without the need to postpone dates.
    • Reports clearly show how was our spending on tasks.
    • Brought individual aware about improving tasks time.
    Read full review

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