syncHR vs. TMetric

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
syncHR
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.N/A
TMetric
Score 10.0 out of 10
Small Businesses (1-50 employees)
TMetric is an online time tracker designed for freelancers and teams of any size. With TMetric users can: set budgets for their projects; set rates on any task, client, project or team member; create tags and set them to any task; see their workday on a timeline; get detailed time and money reports. TMetric integrations include Asana, Basecamp, Bitbucket, GitHub, GitLab, Jira, Pivotal Tracker, Redmine, Trello, Visual Studio Online, Wrike, and YouTrack.
$5
user/month
Pricing
syncHRTMetric
Editions & Modules
syncHR v5.9
Varies
Per User per Month
Professional
$5
user/month
Business
$7
user/month
Offerings
Pricing Offerings
syncHRTMetric
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsSyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.—
More Pricing Information
Features
syncHRTMetric
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
syncHR
9.4
1 Ratings
17% above category average
TMetric
-
Ratings
Employee demographic data9.01 Ratings00 Ratings
Employment history10.01 Ratings00 Ratings
Job profiles and administration9.01 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.10.01 Ratings00 Ratings
Organizational charting10.01 Ratings00 Ratings
Organization and location management10.01 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
syncHR
9.4
1 Ratings
16% above category average
TMetric
-
Ratings
Pay calculation10.01 Ratings00 Ratings
Benefit plan administration9.01 Ratings00 Ratings
Direct deposit files10.01 Ratings00 Ratings
Salary revision and increment management10.01 Ratings00 Ratings
Reimbursement management8.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
syncHR
9.0
1 Ratings
10% above category average
TMetric
-
Ratings
Approval workflow9.01 Ratings00 Ratings
Balance details9.01 Ratings00 Ratings
Annual carry-forward and encashment9.01 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
syncHR
9.2
1 Ratings
12% above category average
TMetric
-
Ratings
View and generate pay and benefit information10.01 Ratings00 Ratings
Update personal information10.01 Ratings00 Ratings
View company policy documentation9.01 Ratings00 Ratings
Employee recognition8.01 Ratings00 Ratings
View job history9.01 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
syncHR
10.0
1 Ratings
24% above category average
TMetric
-
Ratings
Tracking of all physical assets10.01 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
syncHR
10.0
1 Ratings
27% above category average
TMetric
-
Ratings
Report builder10.01 Ratings00 Ratings
Pre-built reports10.01 Ratings00 Ratings
Ability to combine HR data with external data10.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
syncHR
10.0
1 Ratings
22% above category average
TMetric
-
Ratings
New hire portal10.01 Ratings00 Ratings
Manager tracking tools10.01 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
syncHR
9.0
1 Ratings
10% above category average
TMetric
-
Ratings
Corporate goal setting9.01 Ratings00 Ratings
Individual goal setting9.01 Ratings00 Ratings
Line-of sight-visibility9.01 Ratings00 Ratings
Performance tracking9.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
syncHR
8.4
1 Ratings
5% above category average
TMetric
-
Ratings
Performance plans9.01 Ratings00 Ratings
Performance improvement plans9.01 Ratings00 Ratings
Review status tracking8.01 Ratings00 Ratings
Review reminders8.01 Ratings00 Ratings
Multiple review frequency8.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
syncHR
8.9
1 Ratings
13% above category average
TMetric
-
Ratings
Job Requisition Management9.01 Ratings00 Ratings
Company Website Posting9.01 Ratings00 Ratings
Publish to Social Media9.01 Ratings00 Ratings
Job Search Site Posting9.01 Ratings00 Ratings
Duplicate Candidate Prevention8.01 Ratings00 Ratings
Applicant Tracking9.01 Ratings00 Ratings
Notifications and Alerts9.01 Ratings00 Ratings
Best Alternatives
syncHRTMetric
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.1 out of 10
Traqq
Traqq
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
TimeCamp
TimeCamp
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
syncHRTMetric
Likelihood to Recommend
9.0
(1 ratings)
9.9
(4 ratings)
Usability
10.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.3
(2 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
syncHRTMetric
Likelihood to Recommend
SyncHR
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Read full review
Devart
We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.
Read full review
Pros
SyncHR
  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Read full review
Devart
  • Time tracking
  • Project management
  • Detailed reports
Read full review
Cons
SyncHR
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
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Devart
  • The inability to add time into the future, such as planned PTO days and holidays.
  • At times, the settings can be difficult to find and navigate, but that just takes some time.
  • It would be nice if the web app and the desktop weren't two separate apps. If the web app had the ability to capture what you were working on, that would be fantastic, and there wouldn't be a need for a second app!
Read full review
Usability
SyncHR
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Read full review
Devart
I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.
Read full review
Support Rating
SyncHR
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Read full review
Devart
During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).
Read full review
Online Training
SyncHR
Training was very well done and thorough
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Devart
No answers on this topic
Implementation Rating
SyncHR
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Read full review
Devart
No answers on this topic
Alternatives Considered
SyncHR
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Read full review
Devart
Many of the team members think that the UX of TMetric is better and easy.
Read full review
Return on Investment
SyncHR
  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
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Devart
  • Estimate project time more easily without the need to postpone dates.
  • Reports clearly show how was our spending on tasks.
  • Brought individual aware about improving tasks time.
Read full review
ScreenShots

syncHR Screenshots

Screenshot of Org ChartScreenshot of ESS PortalScreenshot of Ad-Hoc Report WriterScreenshot of Time & Attendance

TMetric Screenshots

Screenshot of Main interfaceScreenshot of Project SummaryScreenshot of Tasks SummaryScreenshot of Create a projectScreenshot of Team SummaryScreenshot of Task Editor