Overview
ProductRatingMost Used ByProduct SummaryStarting Price
syncHR
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.N/A
UKG Dimensions
Score 7.9 out of 10
N/A
UKG Dimensions provides operational insights and aims to elevates the greatest driver of success: people. The automation of critical workforce processes such as timekeeping, scheduling, and leave management is at the core of this UKG solution. The solution offers features and capabilities designd to enable organizations to manage their workforces skillfully and efficiently. It boasts a modern user interface, single-click actions for such tasks as shift changes…N/A
Pricing
syncHRUKG Dimensions
Editions & Modules
syncHR v5.9
Varies
Per User per Month
No answers on this topic
Offerings
Pricing Offerings
syncHRUKG Dimensions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional DetailsSyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.
More Pricing Information
Features
syncHRUKG Dimensions
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
syncHR
9.4
1 Ratings
UKG Dimensions
-
Ratings
Employee demographic data9.01 Ratings00 Ratings
Employment history10.01 Ratings00 Ratings
Job profiles and administration9.01 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.10.01 Ratings00 Ratings
Organizational charting10.01 Ratings00 Ratings
Organization and location management10.01 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
syncHR
9.4
1 Ratings
UKG Dimensions
-
Ratings
Pay calculation10.01 Ratings00 Ratings
Benefit plan administration9.01 Ratings00 Ratings
Direct deposit files10.01 Ratings00 Ratings
Salary revision and increment management10.01 Ratings00 Ratings
Reimbursement management8.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
syncHR
9.0
1 Ratings
UKG Dimensions
-
Ratings
Approval workflow9.01 Ratings00 Ratings
Balance details9.01 Ratings00 Ratings
Annual carry-forward and encashment9.01 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
syncHR
9.2
1 Ratings
UKG Dimensions
-
Ratings
View and generate pay and benefit information10.01 Ratings00 Ratings
Update personal information10.01 Ratings00 Ratings
View company policy documentation9.01 Ratings00 Ratings
Employee recognition8.01 Ratings00 Ratings
View job history9.01 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
syncHR
10.0
1 Ratings
UKG Dimensions
-
Ratings
Tracking of all physical assets10.01 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
syncHR
10.0
1 Ratings
UKG Dimensions
-
Ratings
Report builder10.01 Ratings00 Ratings
Pre-built reports10.01 Ratings00 Ratings
Ability to combine HR data with external data10.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
syncHR
10.0
1 Ratings
UKG Dimensions
-
Ratings
New hire portal10.01 Ratings00 Ratings
Manager tracking tools10.01 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
syncHR
9.0
1 Ratings
UKG Dimensions
-
Ratings
Corporate goal setting9.01 Ratings00 Ratings
Individual goal setting9.01 Ratings00 Ratings
Line-of sight-visibility9.01 Ratings00 Ratings
Performance tracking9.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
syncHR
8.4
1 Ratings
UKG Dimensions
-
Ratings
Performance plans9.01 Ratings00 Ratings
Performance improvement plans9.01 Ratings00 Ratings
Review status tracking8.01 Ratings00 Ratings
Review reminders8.01 Ratings00 Ratings
Multiple review frequency8.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
syncHR
8.9
1 Ratings
UKG Dimensions
-
Ratings
Job Requisition Management9.01 Ratings00 Ratings
Company Website Posting9.01 Ratings00 Ratings
Publish to Social Media9.01 Ratings00 Ratings
Job Search Site Posting9.01 Ratings00 Ratings
Duplicate Candidate Prevention8.01 Ratings00 Ratings
Applicant Tracking9.01 Ratings00 Ratings
Notifications and Alerts9.01 Ratings00 Ratings
User Ratings
syncHRUKG Dimensions
Likelihood to Recommend
9.0
(1 ratings)
8.4
(31 ratings)
Usability
10.0
(1 ratings)
7.8
(2 ratings)
Support Rating
9.0
(2 ratings)
7.0
(2 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
syncHRUKG Dimensions
Likelihood to Recommend
SyncHR
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Read full review
UKG
UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
Read full review
Pros
SyncHR
  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Read full review
UKG
  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
Read full review
Cons
SyncHR
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Read full review
UKG
  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
Read full review
Usability
SyncHR
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Read full review
UKG
UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
Read full review
Support Rating
SyncHR
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Read full review
UKG
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Read full review
Online Training
SyncHR
Training was very well done and thorough
Read full review
UKG
No answers on this topic
Implementation Rating
SyncHR
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Read full review
UKG
No answers on this topic
Alternatives Considered
SyncHR
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Read full review
UKG
UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
Read full review
Return on Investment
SyncHR
  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Read full review
UKG
  • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
  • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
Read full review