What users are saying about
4 Ratings
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34 Ratings
4 Ratings
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Score 6 out of 100

UKG Dimensions

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34 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Anonymous | TrustRadius Reviewer

UKG Dimensions

UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
Ron Bowden | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

syncHR
9.4
UKG Dimensions
Employee demographic data
syncHR
9.0
UKG Dimensions
Employment history
syncHR
10.0
UKG Dimensions
Job profiles and administration
syncHR
9.0
UKG Dimensions
Workflow for transfers, promotions, pay raises, etc.
syncHR
10.0
UKG Dimensions
Organizational charting
syncHR
10.0
UKG Dimensions
Organization and location management
syncHR
10.0
UKG Dimensions
Compliance data (COBRA, OSHA, etc.)
syncHR
8.0
UKG Dimensions

Payroll Management

syncHR
9.4
UKG Dimensions
Pay calculation
syncHR
10.0
UKG Dimensions
Benefit plan administration
syncHR
9.0
UKG Dimensions
Direct deposit files
syncHR
10.0
UKG Dimensions
Salary revision and increment management
syncHR
10.0
UKG Dimensions
Reimbursement management
syncHR
8.0
UKG Dimensions

Leave and Attendance Management

syncHR
9.0
UKG Dimensions
Approval workflow
syncHR
9.0
UKG Dimensions
Balance details
syncHR
9.0
UKG Dimensions
Annual carry-forward and encashment
syncHR
9.0
UKG Dimensions

Employee Self Service

syncHR
9.2
UKG Dimensions
View and generate pay and benefit information
syncHR
10.0
UKG Dimensions
Update personal information
syncHR
10.0
UKG Dimensions
View company policy documentation
syncHR
9.0
UKG Dimensions
Employee recognition
syncHR
8.0
UKG Dimensions
View job history
syncHR
9.0
UKG Dimensions

Asset Management

syncHR
10.0
UKG Dimensions
Tracking of all physical assets
syncHR
10.0
UKG Dimensions

HR Reporting

syncHR
10.0
UKG Dimensions
Report builder
syncHR
10.0
UKG Dimensions
Pre-built reports
syncHR
10.0
UKG Dimensions
Ability to combine HR data with external data
syncHR
10.0
UKG Dimensions

Onboarding

syncHR
10.0
UKG Dimensions
New hire portal
syncHR
10.0
UKG Dimensions
Manager tracking tools
syncHR
10.0
UKG Dimensions

Performance and Goals

syncHR
9.0
UKG Dimensions
Corporate goal setting
syncHR
9.0
UKG Dimensions
Individual goal setting
syncHR
9.0
UKG Dimensions
Line-of sight-visibility
syncHR
9.0
UKG Dimensions
Performance tracking
syncHR
9.0
UKG Dimensions

Performance Management

syncHR
8.4
UKG Dimensions
Performance plans
syncHR
9.0
UKG Dimensions
Performance improvement plans
syncHR
9.0
UKG Dimensions
Review status tracking
syncHR
8.0
UKG Dimensions
Review reminders
syncHR
8.0
UKG Dimensions
Multiple review frequency
syncHR
8.0
UKG Dimensions

Recruiting / ATS

syncHR
8.9
UKG Dimensions
Job Requisition Management
syncHR
9.0
UKG Dimensions
Company Website Posting
syncHR
9.0
UKG Dimensions
Publish to Social Media
syncHR
9.0
UKG Dimensions
Job Search Site Posting
syncHR
9.0
UKG Dimensions
Duplicate Candidate Prevention
syncHR
8.0
UKG Dimensions
Applicant Tracking
syncHR
9.0
UKG Dimensions
Notifications and Alerts
syncHR
9.0
UKG Dimensions

Pros

syncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Anonymous | TrustRadius Reviewer

UKG Dimensions

  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
Alexandria Pablos | TrustRadius Reviewer

Cons

syncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Anonymous | TrustRadius Reviewer

UKG Dimensions

  • Integrations need to be more accessible to the administration and more flexible in change adoption.
  • Performance Reviews need to be flexible on the cycles. We don't offer PR all on one focal date. We review employees on their anniversary dates.
  • Attendance Tracking needs to deliver more real-time notifications and correct itself real-time when exceptions or incidents are fixed.
Ana Davalos | TrustRadius Reviewer

Usability

syncHR

syncHR 10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Anonymous | TrustRadius Reviewer

UKG Dimensions

No score
No answers yet
No answers on this topic

Support Rating

syncHR

syncHR 9.0
Based on 2 answers
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Anonymous | TrustRadius Reviewer

UKG Dimensions

UKG Dimensions 7.0
Based on 2 answers
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Lavanya Reddy | TrustRadius Reviewer

Online Training

syncHR

syncHR 10.0
Based on 1 answer
Training was very well done and thorough
Anonymous | TrustRadius Reviewer

UKG Dimensions

No score
No answers yet
No answers on this topic

Implementation Rating

syncHR

syncHR 9.0
Based on 2 answers
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Anonymous | TrustRadius Reviewer

UKG Dimensions

No score
No answers yet
No answers on this topic

Alternatives Considered

syncHR

As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Anonymous | TrustRadius Reviewer

UKG Dimensions

UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
Anonymous | TrustRadius Reviewer

Return on Investment

syncHR

  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Anonymous | TrustRadius Reviewer

UKG Dimensions

  • There was a ton of brainpower, sweat, and tears put into building out our system. It would have been helpful to have access to Knowledge Map Live to take classes for a few months before starting with our implementation team. We redid a ton of work after the rollout to work better for our organization.
  • Saved a ton of time and managing employees with restricted punches, and timekeeping functionality while it compares schedules.
  • Great reporting capability thorough out the system. Great report customization.
  • Helpful people when a case is opened with a pretty quick response time.
Samantha Jedlow | TrustRadius Reviewer

Screenshots

Pricing Details

syncHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Varies

Starting Price

$0 Per User per Month

syncHR Editions & Modules

Edition
syncHR v5.9Varies1
  1. Per User per Month
Additional Pricing Details
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

UKG Dimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

UKG Dimensions Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

syncHR
9.0
UKG Dimensions
8.2

Usability

syncHR
10.0
UKG Dimensions

Support Rating

syncHR
9.0
UKG Dimensions
7.0

Online Training

syncHR
10.0
UKG Dimensions

Implementation Rating

syncHR
9.0
UKG Dimensions

Add comparison