Likelihood to Recommend It's a great application to backup your data automatically to the cloud and then access later. The automatic restore of certain folders is handy and one less thing to worry about when you're setting up a new PC again. I haven't really encountered any issues with Syncplicity to have any thoughts where it could be improved or where it wouldn't work.
Read full review Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
Read full review Pros By default, it is setup to backup my Desktop Shortcuts, My Documents, and my Internet Explorer Favorites folders. When I sign into a new PC, it automatically syncs these items, making it easy for my data to travel with me. I'm able to easily share my items/folders with coworkers, granting them read or read/write access as required. I like that items that are shared with me allow me to choose to sync them to my PC or not. This allows me to sync smaller items like documents and spreadsheets, but keep things like webex recordings stored in the cloud and not using up gigabtyes of space on my PC. :) I like that, during times when I want to free up resources, I can pause the syncing of files. Read full review It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located. Dropbox Business provides a means to safely store our documents without having to have physical copies. Dropbox also allows for easy organization of our documents in folders and such in the system. Read full review Cons I would appreciate it if it backed up more than just Desktop, Favorites and Documents by default. I'm not sure if this was something chosen by my employer, but it would be nice if the whole profile folder was backed up by default, so my pictures, music, and videos folders were included. Read full review I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need. It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo. I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate. Read full review Likelihood to Renew Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Read full review Usability Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
Read full review Reliability and Availability At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Read full review Performance The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like
Google Drive , the performance is probably about the same.
Read full review Support Rating I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
Read full review Implementation Rating The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Read full review Alternatives Considered I use
CrashPlan for my personal PC at home. I think both products have their pluses and minuses. Both products allow you to backup your selected data to the cloud.
CrashPlan doesn't easily allow for file sharing (
CrashPlan isn't really a collaboration tool as much as it is a backup tool). Both products have easy restore options. However Syncplicity automatically restoring certain data when syncing with a new PC is very handy and a feature that
CrashPlan doesn't offer
Read full review Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
Read full review Scalability We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
Read full review Return on Investment The ease of use saves me a lot of time. Being able to easily share files with my coworkers also saves me time. This allowed my company to reduce the size of our file server and in doing so, reduced our storage budget. Read full review Improved risk mitigation - know our files are encrypted. Expiring Shared Links are a must have. Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files. Collaboration makes it faster for us to complete plan documents with our customers. Read full review ScreenShots