HPE Nimble Storage vs. Synology DiskStation

HPE Nimble Hybrid storage is very cost effective that can provide the same Latency, I/O and Bandwidth compared with any other All FLASH storage which is 3 times expensive than this. From a feature comparison standpoint of view, there isn't much difference between Hybrid Vs ALL Flash. HPE Nimble Storage uses ALL Flash disk at the front end to process the data thus by reducing the cost by using a regular SAS disk at the back end. Its the software and the algorithm that HPE Nimble StorageE uses to achieve this. having said that, the overall data reduction, de-duplication and compression is above the mark as what the sales team promised initially. Overall, the storage is performing well without any challenges.

Incentivized

The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.

Incentivized

• HP Nimble is basically an all in one SAN with SSD cache or in some cases fully SSD based however the thing it does the best is its front end GUI and user management capability making it easy for anyone to ramp up on managing it quickly.
• The Nimble SAN is also very easily managed when it comes to hardware management. Outside of some major internal parts such as the mainboard, almost everything in the system is duplicated so single failures never bring the system down. Power supplies and drives are easily swapped out.
• Nimble has incredibly capable and easily accessible support that is available 24/7.
• The price point on Nimble, though higher than piecing together a home made SAN out of spare Windows Servers, is perfect even for some SMB's.

Incentivized

• Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
• We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
• Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.

Incentivized

• I'd like the GUI to include more information for some of the features such as replication data totals each night. You have to go to the command line for this.
• It would be nice to have a feature built into the GUI that would show you the command line equivalent to get the same results you are seeing in the GUI.
• Although the intial setup was easy, they could always improve on that portion. During my setup, I did have to do a lot of back and forth with research on their site as to what each setting was that I was setting up. They could have provided some sort of description for each field within the setup that would have made it easier to know what they were having us set up.

Incentivized

• While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
• DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
• The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
• Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.

Incentivized

Nimble is doing its job well and any issues that do come up cause the Nimble support team to alert us before we would potentially see an impact to our production environment. I do wish we could expand into the unused space in the CS210 shelf which is limited by what I assume is a marketing/sales strategy, but we will likely add shelves moving forward.

Incentivized

It provides us with great ROI compared with other solutions. It is also a versatile product, having NAS and SAN product lines depending on the business requirement. Furthermore, the implementation of dual controller lines would allow us to consider it for more critical applications to supplement the more enterprise-level SAN solution. It also is a wonderful backup solution, having all the applications available after purchase of the appliance without the further need to purchase additional software or licensing.

Incentivized

The Synology DiskStation is fairly easy to use, but maybe a challenge for those who not super IT savvy. With some trial and error, you can pretty much figure out how to configure the NAS the way you want it configured. I would say it is easy to use once it is set up and maintaining the device is likewise pretty straightforward as well.

Incentivized

Any time I have had to contact support, they have always been quick to respond, and very efficient in resolving any issues. When an action has been required on our side for a fix, they have been very helpful in explaining step by step what was required, and when replacement parts have been needed, we've had them within 24 hours.

Incentivized

Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.

Incentivized

We used a Dell EqualLogic PS Series storage array for many years and it worked well. A big issue was that upgrading firmware required system downtime and during one upgrade I was unable to bring the systems back up afterwards. I spent several days on the phone over a holiday weekend with Dell and VMware support in order to get my systems back up and running. It made me very nervous about doing firmware upgrades after that.

Incentivized

Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.

Incentivized

• 100% uptime 4 years and counting in a 24/7 environment.
• Long hardware support lifecycle, with extremely affordable maintenance renewal plans that provide real value.
• Nimble has been the most cost-effective SAN solution I have ever deployed.
• The inital costs, ongoing maintenance, and administration requirements were all 50% less than EMC and NetApp.

Incentivized

• It has helped us go from printing things out to file them away to going 100% digital with our files and documents because we have a secure place to save stuff.
• We are organized. I can't really put a value or number to how amazing this is for us, but when we deal with so many documents and files it can be so hard to keep things organized, but with Synology DiskStation, we have all our files in specific places and it helps us stay organized and definitely saves time because things are so easy to find.
• One negative thing has been that our Synology DiskStation relies on us either being plugged into the network in the office or having a strong internet connection at home. With the pandemic and everyone working from home, we have had "outages" where we were not able to sync our data, and things were lost and we had to start over.

Incentivized