What users are saying about
31 Ratings
31 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Sysomos Expion

Expion is well suited for mid to large organizations which manage complicated content calendars across verticals, using lots of assets.
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Feature Rating Comparison

Listening/monitoring

Sysomos Expion
7.8
Boolean keyword searches
Sysomos Expion
7.6
Filtering out noise/spam
Sysomos Expion
8.5
Sentiment analysis
Sysomos Expion
8.0
Broad channel coverage
Sysomos Expion
7.1

Publishing

Sysomos Expion
7.7
Content planning and scheduling
Sysomos Expion
9.0
Audience targeting
Sysomos Expion
7.1
Content optimization
Sysomos Expion
7.1
Workflow management
Sysomos Expion
7.4

Engagement

Sysomos Expion
7.5
Automated routing and prioritization
Sysomos Expion
8.5
Customer interaction histories
Sysomos Expion
6.8
Bulk actions
Sysomos Expion
7.3

Marketing

Sysomos Expion
7.4
Lead generation
Sysomos Expion
8.0
Content marketing
Sysomos Expion
7.5
Paid media management
Sysomos Expion
7.3
Campaigns and promotions
Sysomos Expion
7.0

Channel coverage/integration

Sysomos Expion
6.1
Twitter
Sysomos Expion
8.0
Facebook
Sysomos Expion
8.6
LinkedIn
Sysomos Expion
6.6
Google+
Sysomos Expion
4.9
Instagram
Sysomos Expion
5.8
Pinterest
Sysomos Expion
4.5
YouTube
Sysomos Expion
4.5

Reporting/analytics

Sysomos Expion
7.0
Campaign success analytics
Sysomos Expion
7.6
Real-time tracking
Sysomos Expion
7.1
Competitor analysis
Sysomos Expion
6.4

Account management

Sysomos Expion
7.4
Role-based user permissions & privileges
Sysomos Expion
7.2
Mobile access
Sysomos Expion
7.5

Pros

  • Asset organization
  • Content management
  • Content discovery
No photo available

Cons

  • As most of the tools dealing with Social Networks the biggest issues come when you spend more time executing an action than doing your job. This comes from the difficulties of bringing any feature and function from the front end social network to the Social Media Management Tool.
  • When the tech team does some improvement there are some issues and this has not been effectively communicated.
Daniele Federico profile photo

Likelihood to Renew

Sysomos Expion6.8
Based on 12 answers
For an entertainment account, a service like Expion makes day to day content and community management easy and efficient. There are a few bugs within Expion, but the representatives we have are always helpful and responsive. Overall, I think that Expion is a good platform for publishing content and for reporting analysis
Matthew Garcia profile photo

Support

Sysomos Expion10.0
Based on 1 answer
Every time I had a question, I received a fast detailed response and help when I needed it. If a feature was not currently available, it was often added to a list of features to be added at a later time or the team provided me with a workaround that worked almost as well..
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Implementation

Sysomos Expion10.0
Based on 2 answers
Implementation was so easy I dont even remember it!
Kelly Cates profile photo

Alternatives Considered

We're evaluating Expion against Falcon, and at this point, it's a very close call. It's a bit too soon to tell, but we like Expion's easy UI and content organization features.
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Return on Investment

  • There has absolutely been increased employee efficiency. This is a huge time saver.
No photo available

Pricing Details

Sysomos Expion

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details