What users are saying about
31 Ratings
31 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Sysomos Expion

Sysomos Expion is best suited, in my opinion, to offices where either you have only one moderator/manager OR where multiple users plan to manage a specific channel. Without live updates, it gets far too complicated for multiple users to manage the exact same workload
Joshua P. Kennedy profile photo

Feature Rating Comparison

Listening/monitoring

Sysomos Expion
8.2
Boolean keyword searches
Sysomos Expion
8.1
Filtering out noise/spam
Sysomos Expion
8.9
Sentiment analysis
Sysomos Expion
8.1
Broad channel coverage
Sysomos Expion
7.7

Publishing

Sysomos Expion
7.9
Content planning and scheduling
Sysomos Expion
9.1
Audience targeting
Sysomos Expion
7.5
Content optimization
Sysomos Expion
7.5
Workflow management
Sysomos Expion
7.7

Engagement

Sysomos Expion
7.4
Automated routing and prioritization
Sysomos Expion
8.5
Customer interaction histories
Sysomos Expion
6.9
Bulk actions
Sysomos Expion
6.7

Marketing

Sysomos Expion
7.4
Lead generation
Sysomos Expion
8.0
Content marketing
Sysomos Expion
7.4
Paid media management
Sysomos Expion
7.3
Campaigns and promotions
Sysomos Expion
7.0

Channel coverage/integration

Sysomos Expion
6.6
Twitter
Sysomos Expion
8.2
Facebook
Sysomos Expion
8.5
LinkedIn
Sysomos Expion
7.0
Google+
Sysomos Expion
5.4
Instagram
Sysomos Expion
6.3
Pinterest
Sysomos Expion
5.3
YouTube
Sysomos Expion
5.3

Reporting/analytics

Sysomos Expion
7.4
Campaign success analytics
Sysomos Expion
7.9
Real-time tracking
Sysomos Expion
7.5
Competitor analysis
Sysomos Expion
6.8

Account management

Sysomos Expion
7.3
Role-based user permissions & privileges
Sysomos Expion
7.1
Mobile access
Sysomos Expion
7.5

Pros

Sysomos Expion

  • Keywords and competitor monitoring/tracking
  • Content planning and publishing
  • Community engagement
  • Analytics and reporting
No photo available

Cons

Sysomos Expion

  • Analytics are strong but more is always better
  • Would like to see Instagram usage increase
  • Competetive needs work
No photo available

Likelihood to Renew

Sysomos Expion

Sysomos Expion 6.8
Based on 12 answers
We are into our third year of partnering with Expion.
Kelly Cates profile photo

Support

Sysomos Expion

Sysomos Expion 10.0
Based on 1 answer
Every time I had a question, I received a fast detailed response and help when I needed it. If a feature was not currently available, it was often added to a list of features to be added at a later time or the team provided me with a workaround that worked almost as well..
No photo available

Implementation

Sysomos Expion

Sysomos Expion 10.0
Based on 2 answers
Implementation was so easy I dont even remember it!
Kelly Cates profile photo

Alternatives Considered

Sysomos Expion

Sysomos Expion was a solid tool that really played well against their competition. Their main advantage is likely their pricing and their customer service. Their pricing was by far the best in terms of pricing for the most amount of product. Their customer service is also significant. They stay with you every step of the way.
No photo available

Return on Investment

Sysomos Expion

  • Sentiment Analysis
  • Social Media Results
  • Social Media Content Management
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Pricing Details

Sysomos Expion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison