What users are saying about

Sysomos Expion

30 Ratings

Sysomos Expion

30 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

Sysomos Expion

It's a great tool, but you should always evaluate your own company goals and see whether this tool is suited for your business or not. There are a lot of social media management and listening tools out there -- Sysomos did work well with us though -- but we chose to transition over to Sprout Social instead
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Feature Rating Comparison

Listening/monitoring

Sysomos Expion
6.2
Boolean keyword searches
Sysomos Expion
5.1
Filtering out noise/spam
Sysomos Expion
7.0
Sentiment analysis
Sysomos Expion
7.0
Broad channel coverage
Sysomos Expion
5.8

Publishing

Sysomos Expion
6.4
Content planning and scheduling
Sysomos Expion
9.0
Audience targeting
Sysomos Expion
5.0
Content optimization
Sysomos Expion
5.1
Workflow management
Sysomos Expion
6.5

Engagement

Sysomos Expion
7.8
Automated routing and prioritization
Sysomos Expion
8.0
Customer interaction histories
Sysomos Expion
7.2
Bulk actions
Sysomos Expion
8.2

Marketing

Sysomos Expion
7.4
Lead generation
Sysomos Expion
7.3
Content marketing
Sysomos Expion
8.0
Paid media management
Sysomos Expion
7.3
Campaigns and promotions
Sysomos Expion
7.0

Channel coverage/integration

Sysomos Expion
6.0
Twitter
Sysomos Expion
7.8
Facebook
Sysomos Expion
8.5
LinkedIn
Sysomos Expion
6.6
Google+
Sysomos Expion
4.8
Instagram
Sysomos Expion
5.8
Pinterest
Sysomos Expion
4.3
YouTube
Sysomos Expion
4.3

Reporting/analytics

Sysomos Expion
5.4
Campaign success analytics
Sysomos Expion
6.0
Real-time tracking
Sysomos Expion
5.1
Competitor analysis
Sysomos Expion
5.0

Account management

Sysomos Expion
7.2
Role-based user permissions & privileges
Sysomos Expion
7.4
Mobile access
Sysomos Expion
7.0

Pros

  • Asset organization
  • Content management
  • Content discovery
No photo available

Cons

  • Interface is slow.
  • Resource hog on computer.
  • Live feed isn't live. It is always on a delay.
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Likelihood to Renew

Sysomos Expion6.8
Based on 12 answers
I am definitely going to recommend that my company keep using Sysomos Expion. It is a great program that helps us stay organized and ahead of the game. I really enjoy it and would recommend it to anyone who was interested in using it. It is easy to use and will help you in your day to day tasks.
No photo available

Support

Sysomos Expion10.0
Based on 1 answer
Every time I had a question, I received a fast detailed response and help when I needed it. If a feature was not currently available, it was often added to a list of features to be added at a later time or the team provided me with a workaround that worked almost as well..
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Implementation

Sysomos Expion10.0
Based on 2 answers
Implementation was so easy I dont even remember it!
Kelly Cates profile photo

Alternatives Considered

Expion seemed to me, when it was last presented in early 2014, to be the most comprehensive of all other platforms, when it came to publishing, measuring, and listening. Many other platforms seemed to either specialize in just one social network or could only tell a particular part of the social story.
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Return on Investment

  • Better customer service
  • Increased employee efficiency
  • Ability to disperse information rapidly
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Pricing Details

Sysomos Expion

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details