What users are saying about
42 Ratings
42 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Sysomos MAP

Highly effective to measure a Twitter campaign post-event or campaign, where there is a defined period of time and a pre-defined hashtag (or hashtags) to be measured.

Limited at measuring closed networks such as Facebook and LinkedIn.
No photo available

Pros

Sysomos MAP

  • Influencer and communities identification is definitely a strong suit for the tool.
  • Quick analytics.
  • Historical data back a year.
Kristen Squire profile photo

Cons

Sysomos MAP

  • It does not provide a visual for volume over time.
  • The visuals aren't excellent, and would require an export to create better looking graphics.
  • The interface isn't intuitive and sometimes requires clicking around to find things that seem like they should be under a different title.
Kristen Squire profile photo

Likelihood to Renew

Sysomos MAP

Sysomos MAP 8.9
Based on 10 answers
So far, it's the only tool I know that has such a easy user friendly interface and allows me to track events and campaigns on real time
Stefania Accardo profile photo

Usability

Sysomos MAP

Sysomos MAP 9.0
Based on 5 answers
Like all software products, Sysomos has a learning curve. However, the UI is significantly better than some of the other tools we looked at. Even without training, a competent person could jump in and do the basics.
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Reliability and Availability

Sysomos MAP

Sysomos MAP 8.0
Based on 4 answers
100%. Never saw any down time.
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Performance

Sysomos MAP

Sysomos MAP 8.3
Based on 4 answers
The product is faster than its most relevant competitors
No photo available

Support

Sysomos MAP

Sysomos MAP 7.2
Based on 5 answers
Varies person to person but generally they are helpful. The sales team is especially bright & useful in training team members for initial runs through MAP
No photo available

Online Training

Sysomos MAP

Sysomos MAP 8.0
Based on 5 answers
We had a kick-off training with the whole team where they walked us through the functionality. This was a pretty effective and comprehensive training.
No photo available

Implementation

Sysomos MAP

Sysomos MAP 8.0
Based on 5 answers
Some users might require some help getting keyword sets built if they are new to social listening.
Ryan Smith profile photo

Alternatives Considered

Sysomos MAP

Sysomos MAP was chosen by my colleagues before I came to my agency.
Samantha Baier profile photo

Return on Investment

Sysomos MAP

  • Complemented our media monitoring efforts, making our daily reports that we created for clients more comprehensive.
  • Enabled our agency to stay on top of market trends by listening to what topics/keywords were "hot", which guided our content marketing strategy.
  • Assisted our clients in understanding what was being said/written about them online so they could better develop a unique and effective POV for their brand.
Kristen O'Neill profile photo

Pricing Details

Sysomos MAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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