Likelihood to Recommend
More appropriate for:
- Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
- Environments where cost is less of a factor than settling on a single platform for monitoring
- Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
- Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
- Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
- Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
Manager in Information TechnologyConsumer Goods Company, 10,001+ employees
Feature Rating Comparison
Application performance management console
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
IT Asset Discovery
- Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
- Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
- Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
Engineer in Information TechnologyBanking Company, 1001-5000 employees
- One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
- SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
- The OOB SCOM reports are a bit clunky and feel outdated.
Administrator in Information TechnologyPharmaceuticals Company, 1001-5000 employees
Based on 9 answers
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.
Employee in Information TechnologyInformation Technology and Services Company, 10,001+ employees
We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Return on Investment
- We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
- We can now confidently provide management and security teams on successful update of security patches with high accuracy.
- Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.
Consultant in Information TechnologyChemicals Company, 10,001+ employees
Premium Consulting/Integration Services—
Entry-level set up fee?