What users are saying about
Top Rated
95 Ratings
Top Rated
95 Ratings
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Score 7.7 out of 100
26 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

SCOM

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
Anonymous | TrustRadius Reviewer

vRealize Operations

VRealize is well suited for an organization that is heavily invested in the VMware ecosystem. There are a ton of plugins and management packs that will allow you to integrate with just about every major area of your infrastructure whether its storage, backup, cloud, or monitoring related. It is less appropriate for a company that does not already have a financial licensing agreement with VMware already established as it can be very expensive if paid for a la carte.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

SCOM
7.4
vRealize Operations
Application monitoring
SCOM
7.7
vRealize Operations
Database monitoring
SCOM
7.7
vRealize Operations
Threshold alerts
SCOM
8.1
vRealize Operations
Predictive capabilities
SCOM
7.0
vRealize Operations
Application performance management console
SCOM
6.6
vRealize Operations
Collaboration tools
SCOM
5.6
vRealize Operations
Out-of-the box templates to monitor applications
SCOM
7.3
vRealize Operations
Application dependency mapping and thresholding
SCOM
6.7
vRealize Operations
Virtualization monitoring
SCOM
7.4
vRealize Operations
Server availability and performance monitoring
SCOM
8.5
vRealize Operations
Server usage monitoring and capacity forecasting
SCOM
8.1
vRealize Operations
IT Asset Discovery
SCOM
7.7
vRealize Operations

Pros

SCOM

  • Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
  • Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
  • Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
Anonymous | TrustRadius Reviewer

vRealize Operations

  • Shows us where we can save on cost of keeping machines running, or boosting resources on VM's
  • the ability to plan deployments with scenario plans that can be customized over a specific timeline
  • reports that can be sent and shared with different teams or departments
David Baca | TrustRadius Reviewer

Cons

SCOM

  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
Anonymous | TrustRadius Reviewer

vRealize Operations

  • There are less space for customization.
  • Cannot use for OS monitoring.
  • Some option are very complex like getting an ideal VM report.
Parag Bhardwaj | TrustRadius Reviewer

Support Rating

SCOM

SCOM 8.2
Based on 10 answers
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.
Anonymous | TrustRadius Reviewer

vRealize Operations

vRealize Operations 8.9
Based on 2 answers
The support is pretty good however some of the KB articles still reference different versions of the product so it can be hard to find answers to common questions
Anonymous | TrustRadius Reviewer

Alternatives Considered

SCOM

We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Joe Spradlin | TrustRadius Reviewer

vRealize Operations

We are a VMware shop and need monitoring from VMware. Also, I am not the decision maker here. I believe because of being a VMware shop we choose VRO and also may be my company got a great deal. I like this product although there is a lot of stuff to improve
Parag Bhardwaj | TrustRadius Reviewer

Return on Investment

SCOM

  • We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
  • We can now confidently provide management and security teams on successful update of security patches with high accuracy.
  • Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.
Anonymous | TrustRadius Reviewer

vRealize Operations

  • We believe that the ability to preplan deployments with vRealize has proven its return on investments.
  • Our troubleshooting time has been reduced with vrealize because its constantly collecting performance data. typically vrealize will tell us cause of fault before we can determine it ourselves.
David Baca | TrustRadius Reviewer

Pricing Details

SCOM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

vRealize Operations

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SCOM
7.8
vRealize Operations
10.0

Support Rating

SCOM
8.2
vRealize Operations
8.9

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