What users are saying about
Top Rated
95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 95 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 26 reviews and ratings
Likelihood to Recommend
SCOM
More appropriate for:
- Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
- Environments where cost is less of a factor than settling on a single platform for monitoring
- Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
- Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
- Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
- Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.

Verified User
Manager in Information Technology
Consumer Goods Company, 10,001+ employeesvRealize Operations
VRealize is well suited for an organization that is heavily invested in the VMware ecosystem. There are a ton of plugins and management packs that will allow you to integrate with just about every major area of your infrastructure whether its storage, backup, cloud, or monitoring related. It is less appropriate for a company that does not already have a financial licensing agreement with VMware already established as it can be very expensive if paid for a la carte.

Verified User
Engineer in Engineering
Computer Networking Company, 10,001+ employeesFeature Rating Comparison
Application Performance Management
SCOM
7.4
vRealize Operations
—
Application monitoring
SCOM
7.7
vRealize Operations
—
Database monitoring
SCOM
7.7
vRealize Operations
—
Threshold alerts
SCOM
8.1
vRealize Operations
—
Predictive capabilities
SCOM
7.0
vRealize Operations
—
Application performance management console
SCOM
6.6
vRealize Operations
—
Collaboration tools
SCOM
5.6
vRealize Operations
—
Out-of-the box templates to monitor applications
SCOM
7.3
vRealize Operations
—
Application dependency mapping and thresholding
SCOM
6.7
vRealize Operations
—
Virtualization monitoring
SCOM
7.4
vRealize Operations
—
Server availability and performance monitoring
SCOM
8.5
vRealize Operations
—
Server usage monitoring and capacity forecasting
SCOM
8.1
vRealize Operations
—
IT Asset Discovery
SCOM
7.7
vRealize Operations
—
Pros
SCOM
- Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
- Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
- Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.

Verified User
Engineer in Information Technology
Banking Company, 1001-5000 employeesvRealize Operations
- Shows us where we can save on cost of keeping machines running, or boosting resources on VM's
- the ability to plan deployments with scenario plans that can be customized over a specific timeline
- reports that can be sent and shared with different teams or departments
System Administrator
ConcentraHospital & Health Care, 5001-10,000 employees
Cons
SCOM
- One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
- SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
- The OOB SCOM reports are a bit clunky and feel outdated.

Verified User
Administrator in Information Technology
Pharmaceuticals Company, 1001-5000 employeesvRealize Operations
- There are less space for customization.
- Cannot use for OS monitoring.
- Some option are very complex like getting an ideal VM report.
Senior Infrastucture engineer
American AirlinesAirlines/Aviation, 10,001+ employees
Support Rating
SCOM
SCOM 8.2
Based on 10 answers
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.

Verified User
Employee in Information Technology
Information Technology and Services Company, 10,001+ employeesvRealize Operations
vRealize Operations 8.9
Based on 2 answers
The support is pretty good however some of the KB articles still reference different versions of the product so it can be hard to find answers to common questions

Verified User
Engineer in Engineering
Computer Networking Company, 10,001+ employeesAlternatives Considered
SCOM
We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Director Of Information Technology
Fort Walton Machining, Inc.Aviation & Aerospace, 51-200 employees
vRealize Operations
We are a VMware shop and need monitoring from VMware. Also, I am not the decision maker here. I believe because of being a VMware shop we choose VRO and also may be my company got a great deal. I like this product although there is a lot of stuff to improve
Senior Infrastucture engineer
American AirlinesAirlines/Aviation, 10,001+ employees
Return on Investment
SCOM
- We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
- We can now confidently provide management and security teams on successful update of security patches with high accuracy.
- Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.

Verified User
Consultant in Information Technology
Chemicals Company, 10,001+ employeesvRealize Operations
- We believe that the ability to preplan deployments with vRealize has proven its return on investments.
- Our troubleshooting time has been reduced with vrealize because its constantly collecting performance data. typically vrealize will tell us cause of fault before we can determine it ourselves.
System Administrator
ConcentraHospital & Health Care, 5001-10,000 employees
Pricing Details
SCOM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
vRealize Operations
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No