What users are saying about
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77 Ratings
40 Ratings

SCOM

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77 Ratings
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Score 7.3 out of 101
40 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

SCOM

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
No photo available

WhatsUp Gold

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Victor Adebayo profile photo

Feature Rating Comparison

Application Performance Management

SCOM
7.2
WhatsUp Gold
Application monitoring
SCOM
7.7
WhatsUp Gold
Database monitoring
SCOM
7.5
WhatsUp Gold
Threshold alerts
SCOM
7.9
WhatsUp Gold
Predictive capabilities
SCOM
6.6
WhatsUp Gold
Application performance management console
SCOM
6.6
WhatsUp Gold
Collaboration tools
SCOM
4.4
WhatsUp Gold
Out-of-the box templates to monitor applications
SCOM
7.4
WhatsUp Gold
Application dependency mapping and thresholding
SCOM
6.3
WhatsUp Gold
Virtualization monitoring
SCOM
7.4
WhatsUp Gold
Server availability and performance monitoring
SCOM
8.0
WhatsUp Gold
Server usage monitoring and capacity forecasting
SCOM
7.7
WhatsUp Gold
IT Asset Discovery
SCOM
8.6
WhatsUp Gold

Network Performance Monitoring

SCOM
WhatsUp Gold
7.2
Automated network device discovery
SCOM
WhatsUp Gold
8.4
Network monitoring
SCOM
WhatsUp Gold
8.5
Alerts
SCOM
WhatsUp Gold
8.7
Network capacity planning
SCOM
WhatsUp Gold
6.1
Packet capture analysis
SCOM
WhatsUp Gold
5.7
Network mapping
SCOM
WhatsUp Gold
6.9
Customizable reports
SCOM
WhatsUp Gold
6.7
Wireless infrastructure monitoring
SCOM
WhatsUp Gold
4.9
Hardware health monitoring
SCOM
WhatsUp Gold
8.6

Pros

SCOM

  • Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
  • Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
  • Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
No photo available

WhatsUp Gold

  • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
  • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
  • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
Jamie Elliott profile photo

Cons

SCOM

  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
No photo available

WhatsUp Gold

  • Sales staff can be a bit pushy in terms of selling more product than you need. This is not unique to What's Up but it can be a bit unwelcome once you have already purchased the product.
  • Updates could be a little easier but overall not too bad. Once or twice we have had to start over with a new server when upgrading to a major numbered revision.
  • IIS site can be a bit slow at times. This could just be our setup but I have noticed that it can be slow to respond during high traffic times. It does always respond and work properly but the wait time to move from screen to screen could be lower.
John Glenn profile photo

Support

SCOM

SCOM 8.6
Based on 5 answers
Microsoft support is great as always. Also the community driven support can be even greater. There is a huge body of knowledge on the internet.
No photo available

WhatsUp Gold

WhatsUp Gold 10.0
Based on 1 answer
We have never had an issue with support. It has always been quick and understandable
John Glenn profile photo

Alternatives Considered

SCOM

We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Joe Spradlin profile photo

WhatsUp Gold

For the sake of simplicity, WhatsUp Gold is better. It is cheaper and more cost-effective for what we need. I am sure it will scale up easily in the future if that growth comes.
Michael Singh profile photo

Return on Investment

SCOM

  • We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
  • We can now confidently provide management and security teams on successful update of security patches with high accuracy.
  • Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.
No photo available

WhatsUp Gold

  • Ability to maintain network equipment inventory and health reports.
  • Inability to make the backups of the device using scripting or configurations of network devices.
  • Less graphical representation of circuit or network traffic.
No photo available

Screenshots

Pricing Details

SCOM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WhatsUp Gold

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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