What users are saying about
72 Ratings
36 Ratings
72 Ratings
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Score 7.3 out of 101
36 Ratings
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Score 7.5 out of 101

Likelihood to Recommend

SCOM

SCOM is well suited if the organization has a big setup of servers and most of them are on-premise. SCOM has the ability to monitor both infrastructure alerts and application alerts so it can be used as a common monitoring tool for the organization. SCOM shouldn't be preferred if you are thinking to have a new monitoring tool since it's not up to date for the current monitoring needs of the organization like it misses artificial intelligence and machine learning capabilities. SCOM is also not a better option to go with if you have your infra hosted on any cloud provider since cloud services have far better monitoring tool offerings.
Vaibhav Gupta profile photo

WhatsUp Gold

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Victor Adebayo profile photo

Feature Rating Comparison

Application Performance Management

SCOM
7.1
WhatsUp Gold
Application monitoring
SCOM
7.3
WhatsUp Gold
Database monitoring
SCOM
7.6
WhatsUp Gold
Threshold alerts
SCOM
7.8
WhatsUp Gold
Predictive capabilities
SCOM
5.6
WhatsUp Gold
Application performance management console
SCOM
6.4
WhatsUp Gold
Collaboration tools
SCOM
4.2
WhatsUp Gold
Out-of-the box templates to monitor applications
SCOM
7.4
WhatsUp Gold
Application dependency mapping and thresholding
SCOM
6.0
WhatsUp Gold
Virtualization monitoring
SCOM
8.4
WhatsUp Gold
Server availability and performance monitoring
SCOM
8.1
WhatsUp Gold
Server usage monitoring and capacity forecasting
SCOM
7.9
WhatsUp Gold
IT Asset Discovery
SCOM
8.7
WhatsUp Gold

Network Performance Monitoring

SCOM
WhatsUp Gold
7.3
Automated network device discovery
SCOM
WhatsUp Gold
8.5
Network monitoring
SCOM
WhatsUp Gold
8.2
Alerts
SCOM
WhatsUp Gold
8.3
Network capacity planning
SCOM
WhatsUp Gold
6.4
Packet capture analysis
SCOM
WhatsUp Gold
5.8
Network mapping
SCOM
WhatsUp Gold
7.2
Customizable reports
SCOM
WhatsUp Gold
7.0
Wireless infrastructure monitoring
SCOM
WhatsUp Gold
5.4
Hardware health monitoring
SCOM
WhatsUp Gold
8.6

Pros

SCOM

  • Centralised Reporting of Alerts/Warnings/Performance metrics - good when trying to provide an enterprise solution that all teams can use.
  • Management packs can be installed for other products e.g. SQL Server and I believe some third party applications
  • Can setup thresholds for alerts so you receive a warning before you receive a critical alert so you have time to avoid a system outage/issue
  • Alerts can be sent via email or can use text service and we hook that into an automated phone system that will contact out of hours support and read the message for critical alerts.
  • Can customise dashboards - we paid for consultancy to create a RAG (Red amber Green) dashboard for our 3 SQL environments (DEV/PROD/DR) for a quick one stop heads up for any issues.
No photo available

WhatsUp Gold

  • Optimal network and endpoint device monitoring.
  • Explicit report generation on the endpoint and network performance.
  • Investigating and troubleshooting of network and endpoint device issue has been made very easy.
Victor Adebayo profile photo

Cons

SCOM

  • It is a monster of a system and really needs a person managing the system full time
  • Options are a bit clunky especially when you need to set overrides.
  • Takes a lot of time and effort to setup alerts as you want them, don't rely on the out of the box options you need to invest time into the system to get what you want out of it.
  • Make sure you size the underlying database server/s correctly (Microsoft provide a tool to calculate based on number of objects you plan to collect data on), it is a datawarehouse underneath after all.
No photo available

WhatsUp Gold

  • SNMP scripting would be one. Unless you are very well versed in SNMP trapping, you will do a lot of reading/playing/tuning to get exactly what you want.
  • The all web interface has been a bit of a bummer. They took a lot of the functions from the admin console that made it easy to add/remove certain features quickly.
Jamie Elliott profile photo

Alternatives Considered

SCOM

SolarWinds Application and Server monitoring is the right choice for many organizations. However, it does not provide the flexibility of monitoring that System Center Operations Manager provides. Smaller organizations might want to consider SolarWinds for application and server monitoring, but medium to large organizations might want to try System Center Operations Manager. As far as network monitoring though, SolarWinds beats System Center Operations Manager 10-to-1.
Brody Kilpatrick profile photo

WhatsUp Gold

From a initial setup, WhatsUp takes Splunk down. I had WhatsUp up within minutes of monitoring and rebooting. From a PRTG perspective, setup was about the same. Now PRTG doesn't have all the bells and whistle WhatsUp has but for tracking and monitoring Netflow and Syslog traffic its user interface is easier to maneuver, especially since they went to the web interface only.
Jamie Elliott profile photo

Return on Investment

SCOM

  • Objective: Increase Reliability - Positive - Operations Manager gave is the deep level monitoring we needed to fix the underlying issues that affect the stability of the infrastructure and applications.
  • Objective: Provide Executive Level Dashboards - Neutral - Operations Manager has dashboard capabilities, but we added Savision LiveMaps to Operations Manager to provide better dashboards.
  • Objective: Reduce Overall Product Cost - Positive - We were able to remove many paid products from the environment with Operations Manager Monitoring.
Brody Kilpatrick profile photo

WhatsUp Gold

  • We are able to train techs to use it quickly in our NOC.
  • Server migrations have been slow for our teams, causing confusion throughout.
  • The training classes offered are very expensive.
Michael Singh profile photo

Screenshots

Pricing Details

SCOM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WhatsUp Gold

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Unique TotalView ‘flexi-license’ leads the industry in flexibility and value. WhatsUp Gold 2017 BasicView: starting at $1,755

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