TeamViewer vs. VNC Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamViewer
Score 8.3 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
VNC Connect
Score 7.6 out of 10
N/A
VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
$3.39
per remote computer per month
Pricing
TeamViewerVNC Connect
Editions & Modules
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Professional - Device Access
$3.39
per remote computer per month
Enterprise - Device Access
$4.59
per remote computer per month
Professional - Instant Support
$16.99
per named technician per month
Enterprise - Instant Support
$33.49
per named technician per month
Offerings
Pricing Offerings
TeamViewerVNC Connect
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
TeamViewerVNC Connect
Considered Both Products
TeamViewer
Chose TeamViewer
RealVNC is an alternative to TeamViewer that we like a lot. However, we tend to only use RealVNC for our own in-house access, and TeamViewer for everything else, including access to customer machines. The main reason for this is because RealVNC is just slightly more complicated …
Chose TeamViewer
In the various tests we conducted for about a month with ten users with different roles and responsibilities, TeamViewer scored best in all parameters of our evaluation matrix. Cost/benefit and ease of use were the highest rated. All applications suffer a lot in Internet …
Chose TeamViewer
it stacks up cause for the price TeamViewer is easy to use and work really great
Chose TeamViewer
for inside computer, we use also ultra vnc, which is fast, and free. it is fast and cheap for us, even if there are less security options, like remote computer cannot confirm remote assistance. For some device like zebra handheld for worksrs (like mc33 ) we use AnyDesk wich is …
Chose TeamViewer
TeamViewer is a one click solution that doesn’t require the client to be a networking tech savvy to set it up. With TeamViewer, no need to worry about private and public IPs nor firewalls and reverse proxies as the connection can be established through the TeamViewer servers …
Chose TeamViewer
Better security, stack of features, much better user friendliness and so on and so forth. Also the mobile support is a good edge. They keep updating the product and securing it.
Chose TeamViewer
The ease of use and application compatibility made the choice an easy one. The quick support module allows us to support our agents without the need for installation, which a lot of users appreciate. Connecting using an ID and password is much easier than trying to configure …
Chose TeamViewer
I have selected TeamViewer over AnyDesk, because AnyDesk remote address was duplicated with our 2 or more organization computers. Because of this we are facing remote connectivity issues and were not be able to connect to our Users. So we advised our users to download and …
Chose TeamViewer
TeamViewer is a 10 compared to the alternative. In office sessions are easy to set up but mobile and other users not within our organization takes too much time to set up for remote sessions. TeamViewer is ahead of the game compared to most features offered. Installation is …
Chose TeamViewer
fairly easy installation in any environment picked Teamviewer because we heard good reports
Chose TeamViewer
When I tried LogMeIn and VNC, I discovered that TeamViewer was more reliable, quicker to set up, and more consistent in terms of connection stability and reliability. All in all, it is a more cost-effective and efficient solution that can be deployed without the need to open …
Chose TeamViewer
Security is a major concern for any organization as well as clients. Choosing a remote access solution comes with its risks. TeamViewer is so far the best option and has a good safety track record to ensure that you and your data and client are safe. Other competitors didn't …
Chose TeamViewer
TeamViewer works really well and is easy to use when all versions are in sync. So our choice for overall ease of use would be TeamViewer but due to version issues and pricing issues, it is not our primary remote support platform. Should they improve the versioning issues and …
Chose TeamViewer
Teamviewer does everything the others do, if not more, but the cost was much better at the time of our purchase. I don't know what the price difference is currently.
Chose TeamViewer
I think the TeamViewer app is the most popular among IT professionals because of its simplicity. It has an interface that anyone who will use it for the first time will feel familiar [with]. During the period we supported users, it even offered an application that we could …
Chose TeamViewer
I have used LogMeIn and versions of VNC in the past, but I found that TeamViewer is more stable, easier to implement, and provides consistent connectivity. Overall it is cost-effective and a more efficient product that can be implemented without the need to open firewall ports …
Chose TeamViewer
TeamViewer is the middle-man between the enterprise tool Kaseya NOC Services and the lightweight tool LogMeIn Pro. TeamViewer provides the functionality of monitoring and reporting while easy to use and easy to deploy - sometimes with one click on a button you're connected. …
Chose TeamViewer
TeamViewer had a better performance on the company's use cases, so it was the chosen option.
Chose TeamViewer
Teamviewer generally is a good software with high usability qualities. It is also easier to use when all the devices are connected. However, the pricing of this software is posing a problem. Since AnyDesk is a free source software, we opt for it. Also, the versioning of …
Chose TeamViewer
Go with VNC. A much better option that does not deploy the auto renewal scheme that TeamViewer favors.
Chose TeamViewer
Team Viewer is one of the easiest and most powerful products that I have used for remote support, particularly the unattended support element to remotely access a machine without an end user. It is a market leader for a reason, it does what you need and so really it sells …
Chose TeamViewer
TeamViewer is better than RDS because of the way it handles the video. At the core, they are both remote control applications. However the method for implementation is quite different. RDS gives you 90% experience of physically being at the terminal but TeamViewer gives you …
Chose TeamViewer
The speed connection of TeamViewer is only comparable with Windows Remote Desktop Connection, but we can only use RDC with fixed IPs, also it is the most consistent tool for wake-on-LAN tasks.
VNC Connect
Chose VNC Connect
RealVNC existed before TeamViewer, and that's why we stay with RealVNC. Now it seems like when we try to connect from outside the network, only TeamViewer can do that job very well. So far I don't see RealVNC has a similar feature that we need without changing any setting from …
Chose VNC Connect
TeamViewer seems to crash often, causing the TeamViewer host to have to be restarted. The performance isn't comparable to RealVNC and the GUI isn't very intuitive. TeamViewer does shine better when using it for external connections, but RealVNC is moe lightweight and adaptable …
Chose VNC Connect
VNC Connect stacks up very well to other competitors. With this simple program, you can remotely connect and access other computers with the same VNC Connect agent installed. The only reason we're moving away from using this is that our current Ninja RMM Tools computer …
Chose VNC Connect
Overall the VNC Connect software outperforms the TeamViewer software in most areas however, the TeamViewer billing model can be more appropriate for some situations.
Chose VNC Connect
I have used TeamViewer and while both are great programs, VNC just seem more minimalist and tuned to doing EXACTLY what I need it to do.
Chose VNC Connect
I like VNC over TeamViewer and Microsoft Remote Desktop Services. TeamViewer seems slower than VNC and is more expensive. Microsoft RDP takes over the console so users cannot interact in any way.
Chose VNC Connect
TeamViewer is another easy to use remote connectivity software that I like for fast connection and little lag. TeamViewer is good for screen sharing. I often prefer VNC Connect for its cross platform compatibility and its mobile access capability. TeamViewer is a little …
Chose VNC Connect
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
Chose VNC Connect
Security is a big deal, even more so these days. We needed a remote access tool that we could trust to be secure and constantly evolve to modern standards. VNC Connect came at eh right price for us and provides all the tools we need.
Chose VNC Connect
The best part is that [the] VNC Connect application supports multi-platform compatibility with Windows and Linux systems. In addition, it is simple, and the session is approved or unapproved, which enables us to provide quick support in the business process. The running service …
Chose VNC Connect
It is good for one-shot use and not having to pre-configure remote devices, but we felt that the interface for connecting was not as simple.
Chose VNC Connect
With so many things tech-related we have many options and ways to accomplish the same thing. I think one of the important things to remember is the companies track record and support record for their users. In our experience, VNC Connect has been able to be competitive in all …
Chose VNC Connect
Teamviewer has a lot of unnecessary windows and menus that sometimes makes difficult to click your mouse in the right spot.

Web based remote control is pretty slow (e.g. logmein, AMMYY)
Top Pros
Top Cons
Features
TeamViewerVNC Connect
Remote Administration
Comparison of Remote Administration features of Product A and Product B
TeamViewer
8.2
431 Ratings
1% below category average
VNC Connect
7.7
31 Ratings
7% below category average
Screen sharing9.2418 Ratings9.927 Ratings
File transfer8.5401 Ratings8.314 Ratings
Instant message8.0368 Ratings8.218 Ratings
Secure remote access with Smart Card authentication7.9135 Ratings9.04 Ratings
Access to sleeping/powered-off computers7.1271 Ratings6.09 Ratings
Over-the-Internet remote session8.9412 Ratings9.129 Ratings
Initiate remote control from mobile8.0329 Ratings8.118 Ratings
Remote management of servers & workstations8.7359 Ratings4.76 Ratings
Remote Active Directory® management9.879 Ratings00 Ratings
Centralized management dashboard7.9278 Ratings9.015 Ratings
Session record8.3273 Ratings7.01 Ratings
Annotations6.788 Ratings5.36 Ratings
Monitoring and Alerts7.7204 Ratings7.03 Ratings
Multi-platform remote control8.5328 Ratings9.010 Ratings
Best Alternatives
TeamViewerVNC Connect
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TeamViewerVNC Connect
Likelihood to Recommend
8.4
(482 ratings)
9.0
(37 ratings)
Likelihood to Renew
9.6
(62 ratings)
8.0
(8 ratings)
Usability
9.2
(56 ratings)
8.0
(3 ratings)
Availability
9.1
(4 ratings)
-
(0 ratings)
Performance
9.1
(4 ratings)
-
(0 ratings)
Support Rating
8.9
(50 ratings)
8.0
(2 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.0
(4 ratings)
7.0
(2 ratings)
Implementation Rating
8.4
(41 ratings)
8.0
(2 ratings)
Configurability
9.1
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(4 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
6.1
(4 ratings)
-
(0 ratings)
Vendor pre-sale
7.6
(4 ratings)
-
(0 ratings)
User Testimonials
TeamViewerVNC Connect
Likelihood to Recommend
TeamViewer
TeamViewer has been essential for the past 10 years working in support with end users who need assistance with software issues or training. The fact that the software is easy to install and easy to get the correct information to log in quickly has made this my go to for all remote help issues.
Read full review
RealVNC
It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Read full review
Pros
TeamViewer
  • Give us internationally active remote access to DIAMES servers at customer side for support issues.
  • Give us the opportunity to present our DIAMES solution live to potential new customers without physical visits.
  • Enable us with three business locations on three continents sharing a common IT environment without physical visiting another of our business location.
  • Gives us the opportunity sharing a life problem in our DIAMES application with software tool providers when we recognize a problem for which we need support.
Read full review
RealVNC
  • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
  • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
  • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Read full review
Cons
TeamViewer
  • Sometimes, it is taking a bit of time to start the session (the incoming connection to load), so that the initializing time of the session can be increased
  • There's no option to create own ID as Your ID. So, it will be user-friendly if we can generate our own TeamViewer ID in our desired way
  • When the network connection is changed (connected to a VPN while the session is active), the session gets disconnected, and sometimes have to restart the TeamViewer, so it's better if TeamViewer can identify the network connection changes automatically and automatically reconnect using the new network.
Read full review
RealVNC
  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Read full review
Likelihood to Renew
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
RealVNC
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Read full review
Usability
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
RealVNC
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
Read full review
Reliability and Availability
TeamViewer
Always available if setup correctly.
Read full review
RealVNC
No answers on this topic
Performance
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
RealVNC
No answers on this topic
Support Rating
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
RealVNC
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Read full review
In-Person Training
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
RealVNC
No answers on this topic
Online Training
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
RealVNC
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Read full review
Implementation Rating
TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
Read full review
RealVNC
No problem at all, love the product.
Read full review
Alternatives Considered
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Read full review
RealVNC
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
Read full review
Scalability
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
RealVNC
No answers on this topic
Return on Investment
TeamViewer
  • Our travel has decreased significantly, saving a bunch of money but also wear and tear on our fleet vehicles
  • Immediate satisfaction from our customers has greatly increased
  • We now have a significantly higher amount of time available in the office to work on pressing issues.
Read full review
RealVNC
  • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.