Jira Software vs. TechExcel DevSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
TechExcel DevSuite
Score 7.9 out of 10
N/A
TechExcel in Lafayette, California offers DevSuite, an application lifecycle management (ALM) platform.N/A
Pricing
Jira SoftwareTechExcel DevSuite
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Jira SoftwareTechExcel DevSuite
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jira SoftwareTechExcel DevSuite
Top Pros
Top Cons
Best Alternatives
Jira SoftwareTechExcel DevSuite
Small Businesses
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.2 out of 10
Polarion ALM
Polarion ALM
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jira SoftwareTechExcel DevSuite
Likelihood to Recommend
8.7
(187 ratings)
8.0
(1 ratings)
Likelihood to Renew
9.0
(35 ratings)
-
(0 ratings)
Usability
7.0
(28 ratings)
-
(0 ratings)
Availability
5.3
(3 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(23 ratings)
8.0
(1 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.7
(8 ratings)
-
(0 ratings)
User Testimonials
Jira SoftwareTechExcel DevSuite
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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TechExcel
DevSuite helps us as a company collaborate on how to best manage the requirements and specifications of a technical design. It allows us to create, organize, manage and visualize requirements and specifications, so everyone has access to the same information and is able to use version control to make things easier.
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Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
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TechExcel
  • Building apps.
  • Development.
  • Project management.
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Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
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TechExcel
  • Collaboration.
  • Functionality.
  • Ease of use.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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TechExcel
No answers on this topic
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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TechExcel
No answers on this topic
Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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TechExcel
I'd say it offers pretty much all of the functionality that we need, including scrum, talk mgmt, multiple workflows, full audits, MS Office integration, and many other things. We really can't complain, as it's doing basically exactly what we were promised it would. Pricing is fair and has not gone up.
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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TechExcel
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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TechExcel
No answers on this topic
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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TechExcel
We were given a really good recommendation from a trusted partner on the implementation and use of this tool, so while we looked at other solutions like Microfocus and Inflectra, but we were pretty convinced we would go with DevSuite from pretty early on in the selection process. We knew it would accomplish what we needed it to, and the price was quite fair.
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Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
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TechExcel
  • Scalability.
  • Planning and organization.
  • Development.
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ScreenShots