Likelihood to Recommend
I would recommend Tenfold to any company with CRM or account management software. Being able to manage future appointments and to document it all in one step will increase efficiency.
- The sales reps were very friendly and responsive. If I ever had any questions about our account, pricing, etc., the sales team would respond to my e-mails and phone calls within minutes. They even directed my technical questions to their support staff when it was appropriate. There were several times I asked the sales team technical questions and they always connected with the right support technician.
- The tech support was very knowledgeable and quick to respond. Any time I had a problem they always had a solution and it was quick to implement.
- The software performed as expected. The popups worked most of the time and performance was never laggy.
- The pop-up window often has a glitch
- Rebooting it to show the correct amount of time on a call
- Self resolution tips to getting solutions without having to reach out to support teams
I haven't ever used another product like Tenfold so I wouldn't know what to say other than Tenfold is great! It is easy to use, it always works, and I typically never have any problems with the system not doing what I want it to do for me. It's a great product!
Return on Investment
Premium Consulting/Integration Services—
Entry-level set up fee?