What users are saying about

Tenfold

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Top Rated
71 Ratings

Idaptive Next-Gen Access

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66 Ratings

Tenfold

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Top Rated
71 Ratings
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Score 7.7 out of 101

Idaptive Next-Gen Access

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66 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Tenfold

I would recommend Tenfold to any company with CRM or account management software. Being able to manage future appointments and to document it all in one step will increase efficiency.
Linda Brann profile photo

Idaptive Next-Gen Access

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
Aaron Mitchell profile photo

Pros

  • Integrates very well with Salesforce, our CRM software. As we disposition calls, the notes automatically generate on my customer's accounts, saving me valuable steps in documentation.
  • Call metrics gathered in Tenfold are used for measuring productivity across all of the sales team. Reporting is done through Salesforce, once again speaking volumes of the integration capabilities.
  • The clarity and consistency of quality of calls are outstanding! Very little delay, static or feedback.
Linda Brann profile photo
  • Multiple Active Directory sources
  • Provisioning users into connected apps
  • Reporting and security policies
No photo available

Cons

  • There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved. Just adding something as simple as being able to move it up and down would make a world of a difference. I don't know how many times the popup got in the way of other information I was trying to look at.
  • It would, of course, be a much better product if the popup were it's own app that could be docked anywhere on the screen. Tying the popup to Chrome really keeps this software from being the best it could be.
  • There are no skins, color options, customize options, or anything like that for the popup window. There is nothing you can do to affect how it looks, what information is on it, and where it is docked. Solve those three issues, and you have an amazing tool that is flexible and personable.
Joel Brache profile photo
  • Attribute Mapping
  • Online directory for internet down/server down scenarios
  • Provisioning requires basic programming/scripting knowledge if you want to include additional user details
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Idaptive Next-Gen Access10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
No photo available

Support

No score
No answers yet
No answers on this topic
Idaptive Next-Gen Access9.1
Based on 2 answers
I have been an IT professional for over 20 years, and the Centrify technical support team is the best I have encountered in those years. Since we use Centrify for federating our AD with Azure/Office 365, there are sometimes issues that are related to Microsoft's environment rather than Centrify's services; when we end up calling Centrify support regarding an issue that turns out to be a Microsoft problem, the Centrify engineers will continue to follow the problem to make sure that our issues are resolved, even though the issues aren't related to Centrify.
Aaron Mitchell profile photo

Alternatives Considered

I find the ease of use of Tenfold to be advantageous to all other platforms. It also appears that as future needs change, Tenfold will allow me to continue to structure my workday around Tenfold but use it in different ways that would scale to any changes in my process.
Ricky Fox profile photo
We reviewed Okta and OneLogin while looking at Centrify for our ticketing solution SSO partner. When doing so we looked at it from the aspect of if we wanted to roll this out where we could see the use cases for it and initially it would be in a couple departments then branch out and Centrify the only one of the 3 we looked at that supported that pricing structure.
No photo available

Return on Investment

  • Great for pipeline management
  • Great for note taking while on the phone with customer, and syncing info to Salesforce
  • Needs to be less buggy and interact well with other extensions
Rusty Matthews profile photo
  • Streamlined Mac Setup
  • Streamlined application provisioning
Brian Hicks profile photo

Pricing Details

Tenfold

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Tenfold Editions & Modules
Tenfold
Additional Pricing Details

Idaptive Next-Gen Access

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4*
1.  per user/per month
Idaptive Next-Gen Access Editions & Modules
Idaptive Next-Gen Access
Edition
Analytics
$31
App Gateway
$31
Endpoints
$31
1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.