The City (Discontinued) vs. WhenToWork

The City would work well for a church who struggles to provide an easy way for members to connect and join groups. While the app has some drawbacks, as noted above, it beats allowing visitors and members to remain disconnected and in the dark about ways to involve themselves in church activities. Better to have this kind of ability to connect than none at all.

Incentivized

WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.

Incentivized

• View volunteering opportunities
• Find and join groups
• Submit prayer requests and join others in prayer
• Connect with other members

Incentivized

• WhenToWork utilizes templates that make scheduling a breeze.
• WhenToWork allows the user to "drag and drop" entries for quick changes.

Incentivized

• Seems the developer no longer supports the app
• User interface is difficult to navigate
• Often forces a sign out, thereby requiring you to sign in again
• Cumbersome search features

Incentivized

• The mobile app is too restrictive and could use a makeover.
• Would like the program to remember defaults (ie. "my positions", etc.)

Incentivized

WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.

Incentivized

While I haven't used another social networking app built for churches, I have used an app built by another local church. The City makes connecting with members easier. The user experience is severely lacking in The City app. It does, however, facilitate connections between members.

Incentivized

WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.

Incentivized

• The City has made it easier to connect with people I met at church.
• It makes it simple to submit a prayer request and join others in prayer.
• It shows opportunities to get involved.

Incentivized

• N/A. Not a manager, just a user.

Incentivized