Elite 3E vs. Time Matters

Timekeeping is good, but the report output could be better. The interface is much better than it used to be.

Incentivized

The legal world- you need this program. There are plenty of other options out there, but TM is by far the best that I have used. This program works for an office of 1 to an office of 100. I have no clue how it would work in any other jobs, it is designed for legal work.

Incentivized

• Tracks time
• Separates billable and nonbillable hours
• Separates by Matters and clients

Incentivized

• Tie Matters handles event and to-do notifications well. This ensures that all SOL's and due dates are met.
• Time Matters does case management tasks well, including documenting cases, documenting client and opposing counsel interactions and court orders.
• Time Matters does a good job of syncing all case data to a users Outlook Calendar, to ensure todo and event notifications on a users Outlook/phone.

Incentivized

• Users have reported that they have more reporting capability in other software.
• The upgrade process is very time-consuming.
• Sometimes slow.

Incentivized

• The software crashes a lot.
• The plugins for Office and Adobe are unstable.
• The whole software package appears to be built for the year 1995.

Incentivized

We seem to get the answers that we are looking for rather quickly.

Incentivized

There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.

Incentivized

We experienced a better ROI with 3E and the timeline made more sense.

Incentivized

So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.

Incentivized

• Better capability than it's predecessor.
• Makes business run smoother.

Incentivized

• Time Matters has allowed attorneys to focus on research and writing, rather than wondering where a file is.
• Time Matters has allowed for more efficient communication between team members on a case.
• Time Matters has ensured hot documents are tagged and accessible.

Incentivized