Elite ProLaw vs. Thomson Reuters Firm Central

once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.

Incentivized

ease of use is a plus but client secure portal alerts need to be made more clearly so that communication flows both ways without delay

Incentivized

• Accounting, time entry and billing are an easy task with ProLaw.
• Streamlines and automates the work of lawyers and other staff.
• Risk management and maintain regulatory challenges.
• Case and matter management.
• Integration with Microsoft apps such as Excel, Word and Outlook.

Incentivized

• Time tracking.
• Billing.
• Easy access to Westlaw.

Incentivized

• ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
• Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.

Incentivized

• ease of portal access
• form bank being easier to modify
• integrations with other programs

Incentivized

ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming

Incentivized

In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.

Incentivized

ProLaw support is very good overall. Sometimes it takes some effort to get up the ladder if you need an expert's help but overall they do a very good job. There have been minor issues during projects but they allow one to schedule upgrades and available technicians for upgrades at request.

Incentivized

I have not had to use support

Incentivized

Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run

Incentivized

we actually switched to Clio for better document management and overall billing and accounting features which have worked out very well

Incentivized

• Discovery has been cut down dramatically
• billing takes half the time it used to
• lost documents are a thing of the past

Incentivized

• Tracking time was positive.
• Cost us money to switch document management systems.
• Loss of time/work product with document management functions.

Incentivized