OpenText MBPM vs. TIBCO iProcess

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText MBPM
Score 7.2 out of 10
N/A
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A
TIBCO iProcess
Score 7.1 out of 10
N/A
TIBCO iProcess is a BPM product, integrated with its SOA platform (BusinessWorks and ActiveMatrix), which allows it to handle both human-centric and integration-centric processes in a single platform.N/A
Pricing
OpenText MBPMTIBCO iProcess
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText MBPMTIBCO iProcess
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
OpenText MBPMTIBCO iProcess
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OpenText MBPM
7.0
3 Ratings
15% below category average
TIBCO iProcess
7.7
1 Ratings
6% below category average
Dashboards7.93 Ratings9.01 Ratings
Standard reports9.02 Ratings7.01 Ratings
Custom reports4.03 Ratings7.01 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
OpenText MBPM
7.3
3 Ratings
14% below category average
TIBCO iProcess
8.4
2 Ratings
0% below category average
Process designer8.13 Ratings9.02 Ratings
Process simulation7.13 Ratings9.02 Ratings
Business rules engine9.02 Ratings8.01 Ratings
SOA support6.02 Ratings9.02 Ratings
Process player7.02 Ratings8.02 Ratings
Support for modeling languages8.02 Ratings7.02 Ratings
Form builder6.93 Ratings8.02 Ratings
Model execution6.13 Ratings9.02 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
OpenText MBPM
7.6
3 Ratings
7% below category average
TIBCO iProcess
-
Ratings
Social collaboration tools7.63 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
OpenText MBPM
6.0
2 Ratings
30% below category average
TIBCO iProcess
-
Ratings
Content management6.02 Ratings00 Ratings
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User Ratings
OpenText MBPMTIBCO iProcess
Likelihood to Recommend
7.1
(5 ratings)
8.0
(2 ratings)
Likelihood to Renew
8.0
(4 ratings)
8.0
(1 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
10.0
(1 ratings)
7.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
OpenText MBPMTIBCO iProcess
Likelihood to Recommend
OpenText
Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
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TIBCO Software Inc.
iProcess is a perfect BPM tool that has been able to solve complex business problems and situations, but with time newer and easier to use tools have also been developed by competing companies and thus this tool needs to evolve with the competition. Newer and more easy to use tools are also available from TIBCO as well such as AMX BPM.
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Pros
OpenText
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
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TIBCO Software Inc.
  • Performance. TIBCO iProcess is the most performant BPM I've even seen.
  • Manage large workloads. It can handle tens of thousands users and groups, hundreds of thousand or million live cases.
  • It can also manage very large and complex process definitions.
  • Very stable, once you get your business process up and running it is very stable.
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Cons
OpenText
  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
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TIBCO Software Inc.
  • It is complex to use.
  • The official support for the tool is not available anymore through TIBCO.
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Likelihood to Renew
OpenText
There are other products that seem to be a better fit for future initiatives.
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TIBCO Software Inc.
No answers on this topic
Usability
OpenText
Although it is intuitive to use it does require training
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TIBCO Software Inc.
It integrates all the BPM principles along with the great user interface and independent modules and engines. All the modules are separate and stand alone and thus provides easier understanding and ease of support.
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Support Rating
OpenText
Great customer service for an API support related query
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TIBCO Software Inc.
No answers on this topic
Alternatives Considered
OpenText
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
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TIBCO Software Inc.
iProcess is a previous generation product, it lacks OSGi and cloud so it is seen as "old". Due to this, it is difficult to choose new installations. All other options seem shiny in comparison. But regarding performance and stability, it is still unsurpassed.
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Return on Investment
OpenText
  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
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TIBCO Software Inc.
  • Numbers are difficult to crunch, the best impact is that you always know the status of a single business case and the system runs fast and smoothly; your users will forget what waiting is.
  • Case tracking is perfectly accurate, having that you can extract statistical data and predict and optimize your business very accurately.
  • TIBCO iProcess administrators must be quite skilled; that increases your overall costs so the ROI will be delayed a bit.
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ScreenShots