Any scenario where you need to reach back into TIBCO support is something I would highly avoid. Most responses at the second round get you pointed to engaging their professional services. The general mentality seems to be "since our product acquisition cost is low, why don't you engage PS to get the value you need" If you are looking at enterprise scenarios, I would highly recommend looking at other more established products.
Targit is very strong when the data is presented to the system. Because of this, we are able to report on almost all of the information that is valuable to us. When we have questions or ideas on how to better leverage Targit, they are great to work with. We track our sales progress/process in Targit and AP tracks things such as outstanding invoices, open invoices, etc
Very intuitive tool - An Advanced reporting user can figure out in a day on the end to end operations.
Easy customization - Simple changes in UI makes it less headache for the end user who maintains the tool. Being an open source product (offers Jasper web services) makes a lot developer friendly compared to SSRS, Cognos etc.
Easy Connectivity - Can connect to any data source (can connect to multiple data sources) for a single report - can be customized.
Community - A very strong community available online, videos - on basic how to questions, also provides assistance to use case specific scenarios.
Ease of Reporting - Can create a reports with in few clicks with out struggle.
Domain Designer - A very powerful tool you can create a dataset using clicks with out writing SQL code.
OnDemand Scheduling - A very good scheduling feature and a has got lot more simplistic compared to other popular tools like Cognos.
Jasper Studio - Very good programmatic tool (desktop tool) lets you customize the reports more company specific, can embed complex coding with 3rd party languages like Java, Groovy (scripting language).
Easier to customize the Jasper Server GUI. More flexibility with the input controls look and feel and maybe more input control types to select from.
Have browser event functionality in the reporting itself.
An easier way to iterate through an object. Maybe an option that tells the report Java run-time to stop following the report sequential flow and first integrate through this stated object many times.
An easier way to create a list and add values to this list.
Maybe one could stipulate the process flow of what needs to be computed first in a given field.
The crosstab is a bit buggy on the Jasper studio side, so if that could be improved.
Better and more examples of custom components
The jive functionality on the tables needs an update. It looks so old and outdated.
Probably one of our biggest complaints from the user community is the inability for the user to see the details behind the data. I know with the tool you can write reporting services reports that would allow users to see the detail by right clicking on a measure and selecting Actions, but for a very lean IT shop there simply has not been time to build these Actions for every possible scenario a user might want to see detailed reporting on.
Another complaint I've heard is the inability for the user to know exactly what the data represents from the source. If Targit had maybe some type of capability to hover over a measure or dimension and see a pop up of a more detailed description this might help resolve that issue.
The most difficult concepts to teach our users is how and when to use comparisons and the syntax for calculations. Creating comparisons has become much simpler with the 2k11 release but it is still difficult for my users.
Even though there are challenges with Architecture, sizing and other areas with Jaspersoft provided that Jaspersoft comes up with the right set of innovation, performance, scalability, and documentation in future it will be great expansion (win-win) situation for the clients and as well as Jaspersoft.
It is very easy to use and I am proficient at this point to be able to figure out how to run most of the reports I need. I have had the time to "play around" in TARGIT and really teach myself about the visibility settings and other aspects - though other users have needed help with some of these aspects - but once you conceptually understand how to build the reports, it is very simple from a power user perspective.
The overall performance of this platform has been excellent. It is easy to work with the user interface. Creation of digital content and publishing on our social media platforms during marketing has been easy. Running our applications and upgrading our system to meet international standards has been successful. The user dashboard displays reports and performance of all departments effectively.
Everything on the back end needs to be correct, which sometimes it may not be set up or missing some variables. Some of the more difficult parts of Targit require a lot more attention and object creation to work properly
We have only had a couple of tickets to be open while using Jaspersoft. Each time we have a very prompte responses that would meet our expectations. We always felt that our issues were being address in a timely manner
Everyone I've dealt with at Targit genuinely cares about me and my success, and they respond to questions quickly and accurately. There is literally nothing more I could ask for from their support.
While the training was somewhat beneficial, a lot of what was taught to us was what we managed to figure out in the weeks prior. It did provide some useful tips and reference material, but overall something more tailored to our requirements would've been better.
New releases can be very buggy, also lacking when it comes to standard time zones and formats that are outside the US. As a company we never feel comfortable implementing a new release for at least 3-6 months due to errors that are found
Make sure all of the back end work is done prior to getting Targit set up. Every variable you may need for calculations needs to be correct and every item needs to be uniform so it is read properly.
Crystal reports is very expensive and does not integrate well with java based servers. Jasper also provides community edition, if we every want to downgrade the use, we always have the option of eliminating the server and using the reports as they are. Jasper also give you the opportunity to build BI on case by base basis including Dashboards.
It really met our business requirements when we were searching for a reporting/Bi tool and the flexible business model of being able to introduce additional functionally as your organization grows and requires it made the investment decision the right one for us. The functionality available in comparison to the investment is well worth it.
Jaspersoft Community Edition has not had any significant impact on our ROI as we have purchased the commercial edition of the product.
The only impact on ROI is that when we bring on new developers, he or she can begin work using the community edition while awaiting the installation of the commercial edition.
