What users are saying about
Top Rated
16 Ratings
Top Rated
16 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

TimeForce

If a colleague was interested in making the TimeForce purchase I would ask them to make sure they have a use for most, if not all of the functionality the system offers.Are you going to use it to track employee accruals, wage information, and as a scheduling system?Have you decided if you are going with the hosted cloud solution or localized system? If localized you are responsible for the server.If it is a local solution and they have remote locations - do they have a network setup and in place for users to communicate with your remote server?How many employees does your company have? I would not recommend TimeForce to a small company, in my opinion it is better suited for a company with 40-50 plus employees.
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Pros

  • The ability to customize user security rights is extremely valuable. The ability to create new or even modify existing user rights allows us complete flexibility as to who can control what, who, and how. This is important to us as everything in use at our company is very flexible and custom, which makes the TimeForce system fit right in.
  • The time card system itself has been thus far flawless. It has accounted for the leap year and daylight savings each year. Punch errors, Holiday, Vacation, Sick time is all easily viewed with a glance at the screen.
  • The reporting features of TimeForce are outstanding. There are far more reports available than we have needed. But at the same time anytime a user has thought 'it would be nice to see this' we have found it listed in the Reports section of the web interface.
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Cons

  • I would like to be able to un-verify a timecard if I see a mistake on the time card after the fact; right now I have to ask our administrator to do it for me each time.
  • I oversee a lot of full and part time employees and right now I have to have two separate log ins to the system to verify each group; I wish I could do it all at the same time.
Becky Flinders profile photo

Likelihood to Renew

TimeForce8.0
Based on 11 answers
The system works, period. QQest support is extremely knowledgeable of their product. In the very few times I have contacted them (mostly for updates) I allow them to remote in and the problem is fixed or the application is upgraded within the hour.I have not run into any errors with the system, it has performed bug-free (at-least to the user) for the entire six years that I have managed the system. The only issues that we encountered and needed support where in the event of a software upgrade.One thing I might consider a negative is the cost of the Microsoft SQL Server product needed at your cost in order to run the TimeForce software (if localized). Currently we are considered using the hosted solution at our next upgrade point.We don't have to renew until we are ready to upgrade, but we always have support available which is nice.
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Usability

TimeForce7.9
Based on 3 answers
Overall for the end user it is easy to navigate and use. Whenever you get into scheduling and administrative it gets a tad cumbersome.
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Support

TimeForce5.0
Based on 1 answer
Most of my issues can not be handled by the chat so I have to call in and usually I am on the phone for an hour or two and my problem does not always get resolved immediately or I have to wait for the next update to get resolved. When there is an update the wait time is even worse because it never fails they do an update to fix one problem and another one arises.
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Implementation

TimeForce8.0
Based on 3 answers
QQest support and engineering team is great - basically a few clicks of next, one call to QQest and the software was ready for use.
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Alternatives Considered

We haven't used any other time keeping software. Prior to having TimeForce we were using a paper time card for part time employees and an excel spreadsheet for full time employees. It's nice to have a software that is more modern in this age of technology
Becky Flinders profile photo

Return on Investment

  • TimeForce saves me so much time at the end of each pay period, which in turn allows me to work more on other projects
Becky Flinders profile photo

Pricing Details

TimeForce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details