Likelihood to Recommend This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.
Read full review SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
Read full review Pros This is one of the best monitoring tools. Very simple to user. Color code makes it very simple as per severity. We receive the heartbeat alert every hour that shows the system is running up and fine. We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents. Read full review Both network devices and servers may be easily located on the network. It notifies the user whenever any network device undergoes a change in status. Powerful reporting capabilities that provide vital data about your network's devices (uptime, space, utilization of resources on your devices) Read full review Cons Sometimes color differences of the incidents as per the criticality . We don't receive the heartbeat alerts sometimes. If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things. Read full review It is a very complete and versatile software, but its price can be somewhat high for small companies. During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected. Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful. Read full review Likelihood to Renew I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Read full review Usability SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
Read full review Support Rating Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
Read full review Alternatives Considered This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.
Read full review We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to
Zabbix due to the customization which was the need at the time.
Read full review Return on Investment Color feature of the alerts as per the criticality is the amazing feature. Heartbeat alert is also an unique feature. No additional training is required to use this tool. just a simple KT is enough. Read full review We currently use an outside service to monitor critical network nodes. We will do away with that service shortly. We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime. After initial setup and some tweaking, it requires little to no time to maintain. Read full review ScreenShots SolarWinds ipMonitor Screenshots