What users are saying about
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130 Ratings
9 Ratings
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Score 8.3 out of 100

Wireshark

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130 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • Wireshark is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

IBM Netcool Network Management

90%
1 Rating
9.5

Wireshark

95%
31 Ratings

Likelihood to Renew

IBM Netcool Network Management

N/A
0 Ratings
10.0

Wireshark

100%
1 Rating

Usability

IBM Netcool Network Management

N/A
0 Ratings
10.0

Wireshark

100%
2 Ratings

Support Rating

IBM Netcool Network Management

N/A
0 Ratings
10.0

Wireshark

100%
6 Ratings

Implementation Rating

IBM Netcool Network Management

N/A
0 Ratings
10.0

Wireshark

100%
3 Ratings

Likelihood to Recommend

IBM

This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.
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Open Source

I don't know of any other tool that works as well as Wireshark for packet capture an inspection. It's extremely easy to get up and running, and even with little to no knowledge of how to use the tool, you can be looking at all the traffic coming off a network interface.
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Pros

IBM

  • This is one of the best monitoring tools.
  • Very simple to user.
  • Color code makes it very simple as per severity.
  • We receive the heartbeat alert every hour that shows the system is running up and fine.
  • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.
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Open Source

  • Light-weight software - Does not require high end specifications; also runs smoothly on Legacy systems
  • Filter function - Lets you filter you packets from thousands to tens so as to find your target much easily
  • Simultaneous capturing on all the network adapters - You can capture packets from all the Network Interface Cards (NIC's) at once.
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Cons

IBM

  • Sometimes color differences of the incidents as per the criticality .
  • We don't receive the heartbeat alerts sometimes.
  • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.
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Open Source

  • A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
  • Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
  • More powerful data processing would be welcomed
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Pricing Details

IBM Netcool Network Management

Starting Price

Editions & Modules

IBM Netcool Network Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Wireshark

    Starting Price

    $0

    Editions & Modules

    Wireshark editions and modules pricing
    EditionModules
    WiresharkFree1

    Footnotes

    1. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    IBM

    No answers on this topic

    Open Source

    I give Wireshark a 10 for usability because it is very usable. Just about anyone can capture packets within a few seconds of opening the program. The analysis is a science but as far as just using Wireshark; it's very easy.
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    Support Rating

    IBM

    No answers on this topic

    Open Source

    I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.
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    Implementation Rating

    IBM

    No answers on this topic

    Open Source

    Simple and easy setup.
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    Alternatives Considered

    IBM

    This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.
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    Open Source

    Wireshark is a free tool that came highly recommended by one of our former network security consultants. Using the tool he was able to resolve all of our higher tier network tickets, so we observed first hand why we needed to add Wireshark into our toolset. We received in-depth instruction and training scenarios that demonstrated the effectiveness and power of the product, so we didn't spend any time reviewing competing products.
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    Return on Investment

    IBM

    • Color feature of the alerts as per the criticality is the amazing feature.
    • Heartbeat alert is also an unique feature.
    • No additional training is required to use this tool. just a simple KT is enough.
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    Open Source

    • Identifying bugs in the network has never been smooth and near-perfect.
    • Wireshark has made sure our equipment and software is working properly via analyzing network data.
    • Analysis of IP packets and Sip call flaws has saved us a lot of time and confident result.
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