Toast Point of Sale vs. Womply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Toast Point of Sale
Score 7.0 out of 10
N/A
Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).
$69
per month
Womply
Score 8.9 out of 10
Small Businesses (1-50 employees)
Womply in San Francisco combines customer data management with reputation management via gathering and responding to customer ratings and reviews, with the goal of maximizing positive customer feedback and high ratings.N/A
Pricing
Toast Point of SaleWomply
Editions & Modules
Starter
$69
per month
Essentials
$99
per month
Growth
$199
per month
No answers on this topic
Offerings
Pricing Offerings
Toast Point of SaleWomply
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is variable based on product, but in general Womply's products are priced below comparable alternatives in the market.
More Pricing Information
Features
Toast Point of SaleWomply
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Toast Point of Sale
-
Ratings
Womply
9.0
1 Ratings
23% above category average
Marketing automation00 Ratings9.01 Ratings
Best Alternatives
Toast Point of SaleWomply
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.8 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises

No answers on this topic

Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Toast Point of SaleWomply
Likelihood to Recommend
5.1
(14 ratings)
7.0
(1 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
Toast Point of SaleWomply
Likelihood to Recommend
Toast
For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
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Womply
It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
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Pros
Toast
  • The ability for guest to select a receipt type.
  • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
  • The convenience of touch screen use and strong calibration.
  • Ability to swivel tablet from employee to guest.
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Womply
  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
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Cons
Toast
  • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
  • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
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Womply
  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
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Likelihood to Renew
Toast
There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
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Womply
No answers on this topic
Usability
Toast
Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
  • processing CC payments in "offline mode" in case there is an internet outage
  • kitchen display screens
  • collecting payment from customers using a handheld right at their table
  • pre-approving card payments to assure the customer has enough money to pay for their order, etc
That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
  • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
  • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
  • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
  • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
  • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
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Womply
No answers on this topic
Alternatives Considered
Toast
Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
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Womply
No answers on this topic
Return on Investment
Toast
  • Offline mode has helped with ROI, as we are still able to process credit cards, whereas before we could not and would have to accept cash only.
  • A streamlined and integrated online ordering platform has cut down on the need of a third-party platform.
  • Customer loyalty program has really motivated customers to order more often with higher ticket averages.
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Womply
  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
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ScreenShots