Time Doctor vs. Tracksmart

Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.

Incentivized

I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.

Incentivized

• Tracked time both macro (categories) and micro (down to the project and the tasks)
• Reminded us when we went off task and got lured in via social media
• Provides us with detailed reports to share with joint venture partners, clients and more

• The platform is easy to use and it tracks everyone's attendance very well.
• I like how the system notifies me via email to review and approve employee's days requested.
• Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
• Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.

Incentivized

• One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.
• Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

Incentivized

• I wish the clock-in and attendance were on the same page
• Sometime it says it's "resting" when trying to login

Incentivized

This is user friendly and can be tailored to our business' needs

Incentivized

I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.

Incentivized

The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.

Incentivized

Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.

Incentivized

Other than we are happy with the way Time Doctor works for us, no key insights.

Incentivized

I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times

Incentivized

Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.

Incentivized

• It helps me to use my time more effectively.
• For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive.

Incentivized

• Loss of company data
• Creation of stress within organization
• In my experience, complete mess

Incentivized