Trend Micro Apex One vs. Webroot Endpoint Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trend Micro Apex One
Score 8.4 out of 10
N/A
The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.N/A
Webroot Endpoint Protection
Score 7.2 out of 10
N/A
Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the ground up to stop advanced threats like ransomware and phishing. For MSPs, the company offers the Webroot® Business Endpoint Protection + MDR security solution.
$150
per 5 seats
Pricing
Trend Micro Apex OneWebroot Endpoint Protection
Editions & Modules
No answers on this topic
Business Endpoint Protection
$150.00
per 5 seats
Business Endpoint Protection
$690.00
per 25 seats
Business Endpoint Protection
Contact sales team
per 50+ seats
Offerings
Pricing Offerings
Trend Micro Apex OneWebroot Endpoint Protection
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Trend Micro Apex OneWebroot Endpoint Protection
Top Pros
Top Cons
Features
Trend Micro Apex OneWebroot Endpoint Protection
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Trend Micro Apex One
8.9
11 Ratings
5% above category average
Webroot Endpoint Protection
7.6
18 Ratings
11% below category average
Anti-Exploit Technology8.811 Ratings8.916 Ratings
Endpoint Detection and Response (EDR)8.010 Ratings9.013 Ratings
Centralized Management9.711 Ratings7.018 Ratings
Hybrid Deployment Support8.69 Ratings7.111 Ratings
Infection Remediation8.811 Ratings7.018 Ratings
Vulnerability Management8.811 Ratings7.015 Ratings
Malware Detection9.711 Ratings7.018 Ratings
Best Alternatives
Trend Micro Apex OneWebroot Endpoint Protection
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Trend Micro Apex OneWebroot Endpoint Protection
Likelihood to Recommend
9.3
(24 ratings)
7.5
(23 ratings)
Likelihood to Renew
8.0
(4 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
8.0
(1 ratings)
9.5
(8 ratings)
Implementation Rating
-
(0 ratings)
7.7
(7 ratings)
User Testimonials
Trend Micro Apex OneWebroot Endpoint Protection
Likelihood to Recommend
Trend Micro
Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
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Webroot, an OpenText company
The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.
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Pros
Trend Micro
  • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
  • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
  • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
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Webroot, an OpenText company
  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
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Cons
Trend Micro
  • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
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Webroot, an OpenText company
  • There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings.
  • Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer.
  • Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution.
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Likelihood to Renew
Trend Micro
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
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Webroot, an OpenText company
It has proven successful so far in our environment for controlling malware/virus outbreaks.
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Usability
Trend Micro
No answers on this topic
Webroot, an OpenText company
Like I said before, sometimes I can't find what I need to change a setting.
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Support Rating
Trend Micro
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
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Webroot, an OpenText company
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
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Implementation Rating
Trend Micro
No answers on this topic
Webroot, an OpenText company
I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.
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Alternatives Considered
Trend Micro
For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
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Webroot, an OpenText company
We found other products to be able to detect malware and malicious URL's better than Webroot Endpoint Protection. Thus, we moved away from Webroot Endpoint Protection. Also, over the years, there were at least 2 big mistakes by Webroot, where our business applications were flagged as malicious as a false positive. Webroot did a public apology, but those mistakes were highly disruptive.
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Return on Investment
Trend Micro
  • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
  • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
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Webroot, an OpenText company
  • The licenses are pretty expensive but less costly than an actual malware infestation.
  • We have tremendous peace of mind knowing that our machines and communications are secure.
  • Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.
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