The Trend Micro Cloud App Security application secures Microsoft Office 365 and other cloud storage applications.
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Trend Micro Email Security
Score 7.5 out of 10
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Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…
The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.
PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider. you have to check the in/out of the mail a few days to verify false positives and manage the rules. CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged.
Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains.
Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task.
We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc.
Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
Once Cloud App Security is up and running there is no need to do anything additional. The program will begin protecting all the environment immediately and end results are proven. All notifications come to the administrator email to verify and mitigate a response and check the endpoint if necessary. Very easy to use.
Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.
I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.
