Symantec Endpoint Security vs. Trend Micro Apex One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Endpoint Security
Score 7.7 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
Trend Micro Apex One
Score 8.4 out of 10
N/A
The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.N/A
Pricing
Symantec Endpoint SecurityTrend Micro Apex One
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec Endpoint SecurityTrend Micro Apex One
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec Endpoint SecurityTrend Micro Apex One
Considered Both Products
Symantec Endpoint Security
Chose Symantec Endpoint Security
Symantec Endpoint Protection really shines against its competitors when it comes to centralized management. It falls a little short when it comes to cloud deployments.
Chose Symantec Endpoint Security
We choose Symantec over these other two (continue to choose in some cases) because of the better, and easier, centralized client management. I believe all the products probably have similar hit rates when it comes to stopping infections however Symantec's product is more …
Chose Symantec Endpoint Security
It works very well but has had to use Malwarebytes in conjunction with Symantec to ensure that we were being covered and protected sufficiently. There are times that Symantec does not pick up on items that are infected that Malwarebytes has found on a scheduled scan.
Chose Symantec Endpoint Security
I've used other AV products in the past but I have found SEP to be much easier to manage. I can remotely push client upgrades, easily configure exclusion policies, etc. This has helped us protect our environment, without impacting the business.
Chose Symantec Endpoint Security
Don't like McAfee at all. Trend Micro Deep Security is very good for server operating systems. If I had to go with another product it would definitely be the Trend products. McAfee has never really had what I would call a good solution for security purposes. It always seems to …
Chose Symantec Endpoint Security
Symantec Endpoint Protection did more than the above products.
Trend Micro Apex One
Chose Trend Micro Apex One
Trend Micro is a company headquartered in the USA and provides a high-quality product with minimal impact of resources on the computers. Leaving both IT and endpoint users happy.
Chose Trend Micro Apex One
When comparing trend micro apex one to Symantec Endpoint Protection there is a definite and stark difference. Symantec cannot find or stop viruses but it has an easy to use agent upgrade management system. On the other hand Trend micro seems to find and stop numerous viruses …
Chose Trend Micro Apex One
The cost is lower and less resources to run Trend.
Top Pros
Top Cons
Features
Symantec Endpoint SecurityTrend Micro Apex One
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Symantec Endpoint Security
8.4
36 Ratings
1% below category average
Trend Micro Apex One
8.9
11 Ratings
5% above category average
Anti-Exploit Technology8.330 Ratings8.811 Ratings
Endpoint Detection and Response (EDR)9.033 Ratings8.010 Ratings
Centralized Management8.434 Ratings9.711 Ratings
Hybrid Deployment Support7.925 Ratings8.69 Ratings
Infection Remediation7.434 Ratings8.811 Ratings
Vulnerability Management8.631 Ratings8.811 Ratings
Malware Detection9.034 Ratings9.711 Ratings
Best Alternatives
Symantec Endpoint SecurityTrend Micro Apex One
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Symantec Endpoint SecurityTrend Micro Apex One
Likelihood to Recommend
8.1
(63 ratings)
9.3
(24 ratings)
Likelihood to Renew
9.1
(4 ratings)
8.0
(4 ratings)
Usability
9.1
(4 ratings)
-
(0 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(11 ratings)
8.0
(1 ratings)
Implementation Rating
6.4
(1 ratings)
-
(0 ratings)
User Testimonials
Symantec Endpoint SecurityTrend Micro Apex One
Likelihood to Recommend
Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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Trend Micro
Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
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Pros
Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Trend Micro
  • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
  • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
  • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
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Cons
Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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Trend Micro
  • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
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Likelihood to Renew
Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
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Trend Micro
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
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Usability
Broadcom
I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
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Trend Micro
No answers on this topic
Reliability and Availability
Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Trend Micro
No answers on this topic
Support Rating
Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Trend Micro
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
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Implementation Rating
Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Trend Micro
No answers on this topic
Alternatives Considered
Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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Trend Micro
For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
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Return on Investment
Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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Trend Micro
  • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
  • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
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ScreenShots