Bettermode vs. Website Toolbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bettermode
Score 9.0 out of 10
N/A
Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value.
$599
per month
Website Toolbox
Score 7.3 out of 10
N/A
Website Toolbox is described by the vendor as the easiest way to create a community forum in the cloud. No coding, software, or servers required. They further state that their platform is fully customizable, has single sign on, can be embedded into a website with robust security controls, and supports monetization via fees or ads. The vendor invites users to find out more with their features tour.N/A
Pricing
BettermodeWebsite Toolbox
Editions & Modules
Advanced
$599.00
per month
Enterprise
Contact us
No answers on this topic
Offerings
Pricing Offerings
BettermodeWebsite Toolbox
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BettermodeWebsite Toolbox
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
BettermodeWebsite Toolbox
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Enterprises
Discord
Discord
Score 8.5 out of 10
Discord
Discord
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BettermodeWebsite Toolbox
Likelihood to Recommend
8.0
(8 ratings)
7.3
(1 ratings)
Usability
9.1
(3 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
8.8
(4 ratings)
8.2
(1 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
BettermodeWebsite Toolbox
Likelihood to Recommend
Bettermode Inc
During COVID-19 Tribe [Community Platform] allowed non-profit organizations to utilize the premium features for free which was a great benefit. It has helped us utilize our community in order to answer questions rather than having an abundance of support tickets. Tribe [Community Platform] needs to increase spam filters and bot accounts however, as many of the community's are overrun with them. I manually remove these accounts each week.
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Website Toolbox
Website Toolbox is a huge improvement over self-hosted forums. It attempts to host forums that failed over the effort required to keep these free of spam.
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Pros
Bettermode Inc
  • Straightforward setup and configuration
  • Embeddable widgets to add community experience directly inside the site
  • Cost effective compared to other products based on the available features
  • Dedicated and super responsive account managers
  • Relatively easy integration using the API
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Website Toolbox
  • Fights spam.
  • Prevent fake accounts.
  • Keep forums clean by requiring post approval.
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Cons
Bettermode Inc
  • Terrible user experience (especially on mobile), way too overclutered
  • Restricted to Tribe's default layout
  • You have to pay $85/m - $249/m to get access to apps, support and remove Tribe logo
  • Looks pretty old and works rather slowly
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Website Toolbox
  • Customization of JavaScript/CSS.
  • Billing notifications.
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Usability
Bettermode Inc
Tribe Community Platform is inspired by modern social networks. The team behind Tribe Community Platform has carefully studied the user behavior on online networks to add the best practices to their platform.
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Website Toolbox
No answers on this topic
Performance
Bettermode Inc
It is fast, easy to configure, and does what it promises. Also, the pricing based on monthly active users is great in comparison to other solution who simply charge based on the registered users.
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Website Toolbox
No answers on this topic
Support Rating
Bettermode Inc
The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.
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Website Toolbox
Support is rarely needed. When needed, they are friendly and fast to understand and address the problem.
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Alternatives Considered
Bettermode Inc
It's easy to use and also many of my colleagues recommend Tribe Community Platform which can help us to engage with more of our audience easily.
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Website Toolbox
No answers on this topic
Return on Investment
Bettermode Inc
  • Better search presence via user-generated content.
  • Powerful customer engagement.
  • Self-service (deflecting support tickets).
  • Feedback collection.
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Website Toolbox
  • It has improved our self-service customer support.
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ScreenShots

Bettermode Screenshots

Screenshot of Software companies can connect customers, promote self-service, and engage customers to drive customer success.Screenshot of Customers can share product ideas, discuss, and get product updates.Screenshot of Supports customer education and product adoption.Screenshot of Responsive design to offer the same community experience across devices.Screenshot of Spaces are designed to categorize content and bring members closer.

Website Toolbox Screenshots

Screenshot of Angela themeScreenshot of Minimal themeScreenshot of Playtime themeScreenshot of Classic themeScreenshot of Embedded classic theme