TrueCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TrueCommerce
Score 5.4 out of 10
N/A
Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
Pricing
TrueCommerce
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
TrueCommerce
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
TrueCommerce
Considered Both Products
TrueCommerce
Chose TrueCommerce
When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
Chose TrueCommerce
The majority of comparable ecommerce platforms offer similar services and tools such as unlimited products, comprehensive product display, search optimization, email campaign management, integrated shipping, taxes, B2B, multiple-storefronts, site security, social …
Chose TrueCommerce
Everywhere Kreck fell short or failed, Nexternal succeeded. I love all the tools at my disposal and I know my support system at Nexternal is always available and they bend over backwards to make sure I have my questions answered.
Chose TrueCommerce
Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping …
Top Pros
Top Cons
Best Alternatives
TrueCommerce
Small Businesses

No answers on this topic

Medium-sized Companies
Anypoint Platform
Anypoint Platform
Score 8.2 out of 10
Enterprises
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.0 out of 10
All AlternativesView all alternatives
User Ratings
TrueCommerce
Likelihood to Recommend
10.0
(4 ratings)
Likelihood to Renew
10.0
(4 ratings)
Usability
9.0
(2 ratings)
Support Rating
10.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
User Testimonials
TrueCommerce
Likelihood to Recommend
TrueCommerce
If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Read full review
Pros
TrueCommerce
  • Page layout.
  • Processing purchases.
  • Ease of creation.
Read full review
Cons
TrueCommerce
  • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
  • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
  • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
Read full review
Likelihood to Renew
TrueCommerce
I no longer work in a company that would utilize it.
Read full review
Usability
TrueCommerce
I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
Read full review
Support Rating
TrueCommerce
We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
Read full review
Implementation Rating
TrueCommerce
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Read full review
Alternatives Considered
TrueCommerce
When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
Read full review
Return on Investment
TrueCommerce
  • Decreased efficiency in terms of how long it takes to enter order.
  • Very quick with reporting which was great for meetings and customer service calls.
  • Inefficient in terms of shipping abilities.
Read full review
ScreenShots