CommerceHub vs. TrueCommerce

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.

Incentivized

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!

Incentivized

• User friendly
• The features are simple.
• Can get a lot of information in one place

Incentivized

• Page layout.
• Processing purchases.
• Ease of creation.

Incentivized

• Allow for mass uploads for shipping and invoicing.
• Allow for custom notes when canceling an order.
• Allow for changing items that are shipped or invoiced when needing to change a customer order.

Incentivized

• Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
• Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
• Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.

Incentivized

I no longer work in a company that would utilize it.

I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.

Incentivized

We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.

Incentivized

I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.

Incentivized

It was best suited for the business need at the time.

Incentivized

When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.

Incentivized

• Less time spent manually entering orders.
• More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
• Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.

Incentivized

• Decreased efficiency in terms of how long it takes to enter order.
• Very quick with reporting which was great for meetings and customer service calls.
• Inefficient in terms of shipping abilities.