Reevoo vs. Trustpilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reevoo
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Revoo capabilities include: review engines, customer Q&A and custom user-generated content collection. The vendor says that: Millions of shoppers use Reevoo to make better buying decisions in their everyday lives. Hundreds of brands all over the world use the solution to get a better idea of what makes their customers tick. The company claims a transparent and independent approach, and aims to enable honest communication between brand and shopper.N/A
Trustpilot
Score 7.2 out of 10
N/A
Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).N/A
Pricing
ReevooTrustpilot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ReevooTrustpilot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
ReevooTrustpilot
Considered Both Products
Reevoo
Chose Reevoo
We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to …
Trustpilot

No answer on this topic

Top Pros
Top Cons

No answers on this topic

Best Alternatives
ReevooTrustpilot
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 8.1 out of 10
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
PowerReviews
PowerReviews
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ReevooTrustpilot
Likelihood to Recommend
9.0
(1 ratings)
2.6
(6 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(4 ratings)
User Testimonials
ReevooTrustpilot
Likelihood to Recommend
Reevoo
Reevoo is a great tool to establish and improve brand awareness by letting customers speak about the products in a third-party platform. This gives the brands highly valuable content for further marketing as it is verified and authentic. The tool is not suitable for small brands and startup companies for its pricing structure that requires a strong customer base that is already established.
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Trustpilot
TrustPilot cannot be trusted. They have consistently removed reviews since I started with them. At first I thought it was a one or two off situation. We recently launched an "ask for reviews" initiative and got several positive reviews and TrustPilot removed all of them, without recourse. This hurts us really badly and initiates drawn-out emails with our customers. TrustPilot is wrong about legitimate reviews and has no clean way to resolve that. They hurt our customer relationships more than helped.
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Pros
Reevoo
  • The process of getting reviews is effective in terms of click rates and submitted reviews.
  • The customer feedback is presented in a trustworthy fashion that is important for creating positive brand awareness.
  • Easy installation by copying a short script into the tag manager.
  • Advanced mobile platform.
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Trustpilot
  • Completing the review for the customer is a simple process which enables us to receive more feedback.
  • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
  • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
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Cons
Reevoo
  • The pricing works on a per-quote basis. We would prefer a straight forward way to order and pay for the product.
  • The tool is certainly aimed at established brands and top companies.
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Trustpilot
  • Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
  • Product reviews should be visible on search engines too.
  • Review requests email templates are not the best.
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Likelihood to Renew
Reevoo
No answers on this topic
Trustpilot
It's expensive and customer service is not the best.
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Support Rating
Reevoo
No answers on this topic
Trustpilot
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
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Alternatives Considered
Reevoo
We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to include too many different features.
Read full review
Trustpilot
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
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Return on Investment
Reevoo
  • The boost in ROI for already great products is substantial with the viral effect of positive reviews.
  • We were able to secure marketing contracts with the power of customer-generated content that Reevoo provides.
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Trustpilot
  • We've seen an increase in CTR and CVR while lowering our CPAs using our reviews in our display and social media ads.
  • Integrating the star rating with our Google Ads was automatic and we saw a lift in CTR when the stars were added.
  • We saw an uptick in traffic in from our Trustpilot review page to our website.
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ScreenShots