Emplifi Social Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emplifi Social Commerce Cloud
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Emplifi's Social Commerce Cloud (including technology from the former Go In Store, acquired by Emplifi in September 2021, as well as functionality from Pixlee TurnTo in late 2022) is a solution to increase social media sales by providing instantaneous shopping experiences natively within popular social shops like Facebook, Instagram, and Pinterest.N/A
Pricing
Emplifi Social Commerce Cloud
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Emplifi Social Commerce Cloud
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional Details
More Pricing Information
Community Pulse
Emplifi Social Commerce Cloud
Considered Both Products
Emplifi Social Commerce Cloud
Chose Emplifi Social Commerce Cloud
We selected Live Advisor Go In Store because at that moment, it was complete and more useful. However now our brands are looking for something different, something that will help the Live Advisor to make things better and easier. We are looking for solutions more into 1 to 1 …
Chose Emplifi Social Commerce Cloud
Different use cases
Chose Emplifi Social Commerce Cloud
We find the suite of products from Emplifi more diverse for our needs. Cost is fairly similar, depending on your needs, but we have come back to Emplifi Social Commerce Cloud time and time again.
Chose Emplifi Social Commerce Cloud
Emplifi seems to offer very standard products at a lower price than competitors.
Chose Emplifi Social Commerce Cloud
We are assessing new functionalities to bring retail attention to our website. Within the scope of this vision we found a product in Emplifi's portfolio that could help us on moving in the right direction. At the moment is on hold because it is not a priority in our strategic …
Chose Emplifi Social Commerce Cloud
We have used Sprinklr to source UGC content as well, but found the platform to be much more time intensive when searching for the desired images. Additionally, Emplifi's UGC tool has incremental tools the other platforms do not provide, including the ability to share images on …
Chose Emplifi Social Commerce Cloud
Emplifi combined the functionalities we maximized in our previous tools and offered more features.
Chose Emplifi Social Commerce Cloud
Emplifi Social Commerce Cloud feed previewer is the best, but it's user-friendliness, scheduled post previewing, cropping and other details have not been as enjoyable as I've found.
Chose Emplifi Social Commerce Cloud
I'm able to fine-tune reporting more thoroughly with Emplifi Social Commerce Cloud.
Chose Emplifi Social Commerce Cloud
Emplifi Social Commerce Cloud has better social media management features vs. the competitor. It helps us with multible brands/geography with all other campaigns we have. Our CS and Marketing teams are able to utilize this platform better.
Chose Emplifi Social Commerce Cloud
Emplifi Social Commerce Cloud has distinguished itself from its competitors by its attractiveness and its ease of use, whether for administration or its end use.
Chose Emplifi Social Commerce Cloud
Pixlee is unique in the ease of use it offers for product/purchase integration. I've used other similar graphic and social media tools, but not one like Pixlee, that combines features from both. With the great UX, shallow learning curve, and other perks of Pixlee, I recommend …
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User Ratings
Emplifi Social Commerce Cloud
Likelihood to Recommend
7.1
(20 ratings)
Usability
6.8
(18 ratings)
User Testimonials
Emplifi Social Commerce Cloud
Likelihood to Recommend
Emplifi Inc
Emplifi's support and commercial teams are always available and ready to give support. Emplifi is also open to test new use cases, even though they are beyond contractual terms. That is amazing. They need to work on the processes to guarantee a streamlined integration with customers' technology, offering more options to those willing to develop in-house their solutions, and to keep an accurate reporting on time.
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Pros
Emplifi Inc
  • The UGC platform is intuitive and easy to use
  • The UGC platform offers multiple methods for obtaining content
  • The UGC platform makes it easy to implement galleries in emails
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Cons
Emplifi Inc
  • The Pixlee Integration needs a lot of work in my opinion.
  • Influencer/Creator reporting
  • The app is not very user friendly in my opinion.
  • Options to get push notifications/texts if a post does not go live when expected (I'm not always checking my work email on the weekends)
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Usability
Emplifi Inc
We found the UGC component of Emplifi to be relatively intuitive and easy for new users to adopt, resulting in increased usage and efficient time spent on the platform. Increased adoption impacted our overall marketing programs because we are able to find better/more images and use them to support our messages and campaigns.
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Alternatives Considered
Emplifi Inc
We selected Live Advisor Go In Store because at that moment, it was complete and more useful. However now our brands are looking for something different, something that will help the Live Advisor to make things better and easier. We are looking for solutions more into 1 to 1 chat and AI and customer care. We expect to have new technologies that give more personalized experiences to our customers while also helping our live advisors to sell more without interrupting their work in the stores.
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Return on Investment
Emplifi Inc
  • Live stream even if we have it included, we are not using it which is very sad, this is because our business does not have the time to create new content and we are not getting inspiration nor ideas
  • Live advisor is great to get more users and more traffic however in terms of CR and ROI is very low. We are considering not having it because it is giving more work to our in-store assistants and is not returning any investment.
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ScreenShots

Emplifi Social Commerce Cloud Screenshots

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