What users are saying about

UberConference

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Top Rated
58 Ratings

UberConference

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Top Rated
58 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

UberConference

Business communications, sales demos, customer training. We've found UberConference to be very easy to use and friendly for our non-technical customers.
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Feature Rating Comparison

Cloud PBX

UberConference
8.8
Hosted PBX
UberConference
9.4
Multi-level Interactive Voice Response (IVR)
UberConference
9.0
User templates
UberConference
8.4
Call reports
UberConference
8.5
Directory of employee names
UberConference
8.5

Call Management

UberConference
9.1
Answering rules
UberConference
9.0
Call recording
UberConference
9.1
Call park
UberConference
9.5
Call screening
UberConference
9.3
Message alerts
UberConference
8.9

VoIP system collaboration

UberConference
8.8
Video conferencing
UberConference
8.5
Audio conferencing
UberConference
9.1

Mobile apps

UberConference
8.8
Mobile app for iOS
UberConference
8.7
Mobile app for Android
UberConference
8.9

Pros

  • Cost-effective - UberConference is free!
  • Easy to use - it's user interface is simple and easy to understand.
  • Built-in conferencing and screen-sharing capabilities are very useful.
  • No need to pre-schedule meetings - it's easy to log in through a web interface and host or attend meetings on the fly.
Emma McCarthy profile photo

Cons

  • Inability to Record Video (Screen Sharing) - a very common use case is recording a web meeting / screen share for review later - be it for training, to share with prospects and customers, etc. - but Uberconference was unable to deliver this functionality in the nearly 14 months that we used it. They only offered recordings exclusively of the audio. It became increasingly frustrating for us and those we worked with and talked to to be unable to deliver recordings of the screensharing, and ultimately became the primary reason we selected Zoom over Uberconference. To boot, along the way I was told by different customer service reps that they weren't aware if adding that functionality was even on the roadmap.
  • Problems with Call Quality - we began the relationship with Uberconference being aware of their immaturity and expected to see differences in reliability and call quality compared to larger vendors, and we were right. The problem again was that there didn't seem to be an improvement; several users in our company felt that reliability got worse over time, but we have no official measure to support that.
  • Lack of Product Progress - in our entire time with Uberconference, they never debuted a substantial new feature. They rearranged their UI, they changed their billing structure (added a "business" plan), and they increased the fees - but we never got ANY additional features that we were hoping for, causing us to lose trust that they'd ultimately deliver ANY of our product requests.
TJ Ruff profile photo

Usability

UberConference10.0
Based on 1 answer
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Sam Shearin profile photo

Alternatives Considered

UberConference seems to be a more user-friendly program that the alternatives, GoToMeeting and GoToWebinar. The overall user experience on the program is much better than the darker look of the alternative programs
No photo available

Return on Investment

  • No insight into the impact.
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Pricing Details

UberConference

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details