What users are saying about
Top Rated
63 Ratings
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Top Rated
903 Ratings
Top Rated
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Zoom

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Top Rated
903 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

Likelihood to Recommend

UberConference

UberConference is well suited to almost any application. It is best suited for teleconference or p2p meetings over the computer. It can be used as a dial-in conference bridge but the paid tier offers more functionality on that level. It can even be used to technical support due to the built-in screen sharing feature and can be extremely useful when the end-user has no way to install an application privilege escalation. I would not recommend this as it's primary feature as this limited to just seeing what is on the screen and not so much geared toward remote-control or admin level administration. Uber Conference is extremely easy to setup and create spaces for having online meetings, it really excels at this and has handy visual aids to let you know what is going on with everyone else.
Sam Shearin profile photo

Zoom

Honestly, Zoom is such an improvement over our previous provider's service, no one has complained. I don't have any idea where its use would be inappropriate or inadequate. Zoom serves us very well. We're extremely happy with the service, support, and pricing. We have more than 100 users and a record of no complaints is significant.
Kenneth Hess profile photo

Feature Rating Comparison

Cloud PBX

UberConference
8.9
Zoom
Hosted PBX
UberConference
9.5
Zoom
Multi-level Interactive Voice Response (IVR)
UberConference
9.1
Zoom
User templates
UberConference
8.8
Zoom
Call reports
UberConference
8.6
Zoom
Directory of employee names
UberConference
8.8
Zoom

Call Management

UberConference
9.4
Zoom
Answering rules
UberConference
9.5
Zoom
Call recording
UberConference
9.2
Zoom
Call park
UberConference
9.8
Zoom
Call screening
UberConference
9.6
Zoom
Message alerts
UberConference
9.2
Zoom

VoIP system collaboration

UberConference
8.8
Zoom
Video conferencing
UberConference
8.6
Zoom
Audio conferencing
UberConference
9.1
Zoom

Mobile apps

UberConference
9.1
Zoom
Mobile app for iOS
UberConference
8.9
Zoom
Mobile app for Android
UberConference
9.2
Zoom

Performance & Compatibility of Online Events Software

UberConference
Zoom
8.6
High quality audio
UberConference
Zoom
8.9
High quality video
UberConference
Zoom
9.0
Low bandwidth requirements
UberConference
Zoom
7.9

Screen Sharing

UberConference
Zoom
8.8
Desktop sharing
UberConference
Zoom
9.3
Whiteboards
UberConference
Zoom
8.3

Online Meetings / Events

UberConference
Zoom
8.4
Calendar integration
UberConference
Zoom
8.6
Meeting initiation
UberConference
Zoom
8.7
Integrates with social media
UberConference
Zoom
7.2
Record meetings / events
UberConference
Zoom
8.9
Slideshows
UberConference
Zoom
8.7

Online Events Collaboration

UberConference
Zoom
8.4
Live chat
UberConference
Zoom
8.7
Audience polling
UberConference
Zoom
8.2
Q&A
UberConference
Zoom
8.2

Online Events Security

UberConference
Zoom
8.6
User authentication
UberConference
Zoom
8.7
Participant roles & permissions
UberConference
Zoom
8.7
Confidential attendee list
UberConference
Zoom
8.4

Pros

UberConference

  • Easy to use, no privilege escalation needed for install.
  • Quick and clear connections, easy to tell who is speaking and who is on (or not) on the call.
  • Screen share works well with no technical assistance to most people!
Sam Shearin profile photo

Zoom

  • Zoom has a really nice user interface that I find simple to use.
  • The connection to Zoom has been very stable in my experience.
  • Zoom works really well on both Mac and PC. I've also heard it runs pretty well on Linux (I do not have any experience with the Linux version).
Eric Weiss profile photo

Cons

UberConference

  • Not much to improve other than maybe more direct calendar integration with Outlook (legacy desktop apps).
Sam Shearin profile photo

Zoom

  • I may not be seeing it in the app, but I would love if Zoom was able to provide details about what kind of device someone is using when I try to support them. Examples include what version of a browser someone is using, what OS they're running - anything that prevents me from having to ask the same questions over and over again.
Eric Weiss profile photo

Likelihood to Renew

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.1
Based on 13 answers
It is part of our processes and it is company-wide loved.
Nicolas Costa Ossa profile photo

Usability

UberConference

UberConference 10.0
Based on 1 answer
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Sam Shearin profile photo

Zoom

Zoom 9.5
Based on 12 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner profile photo

Reliability and Availability

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik profile photo

Performance

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik profile photo

Support

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 8.9
Based on 10 answers
Zoom's support is truly world class. And I'm not sure if that's because my company was an early adopter, but nonetheless, they're very helpful. If we encounter some kind of bug (a rare event), it's not long before the engineering team gets back to me with a fix. If I want to submit a feature request, a rep gets back to me instantly saying that it's now on their scope (and then it gets added to the product shortly after). If I have a question about some feature, Zoom support always has a speedy answer.They're very good at giving detailed release notes any time there's an update, and their documentation is always great.
Stefan Scherbik profile photo

Implementation

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.6
Based on 5 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik profile photo

Alternatives Considered

UberConference

UberConference is An excellent tool for communication. This program is simple and easy to use. A quick and easy way to hold meetings. If you need a simple and free conferencing system, you should try this platform.
No photo available

Zoom

We selected Zoom mostly because of cost and reliability. We liked the features that Zoom provided, we thought it was the easiest interface for ourselves as well as first-time users who have ever used a screen sharing service to be comfortable with. We also liked how we can schedule meetings easily and send a simple link for a meeting invite that helps to start the meeting much faster instead of troubleshooting a call to getting everything started.
Eric Weiss profile photo

Scalability

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik profile photo

Return on Investment

UberConference

  • We are easily able to collaborate
  • Our clients stay in constant communication
  • Sales Calls and demos are easily scheduled
No photo available

Zoom

  • The cost of Zoom at the level that I use it is affordable.
  • I've been able to have seamless meetings with attendendants all over the world at the same time.
  • It's cheaper than GoTo Meeting
Andy Ryan profile photo

Pricing Details

UberConference

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UberConference Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector49/month
Business19.99/month
    SaaS Edition
    Basic$0
    Pro14.99/month
    Business19.99/month
    Zoom Room Conference Room49/month
    Webinar54.99/month
      Additional Pricing Details

      Add comparison