What users are saying about
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Top Rated
98 Ratings
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Top Rated
1567 Ratings

UberConference

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Top Rated
98 Ratings
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Score 8.7 out of 100

Zoom

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Top Rated
1567 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

UberConference

The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
Jason Carlage | TrustRadius Reviewer

Zoom

If you have to video conference anyone, and I do mean ANYone, Zoom is the perfect platform for that. Part of my job is helping our company adopt new technologies that we purchase, and Zoom is our preferred method. Maybe for an intimate setting or a performance review, I wouldn't use Zoom? But for almost any other scenario, I would recommend using Zoom.
Charles Browder | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

UberConference
7.6
Zoom
8.2
High quality audio
UberConference
8.3
Zoom
8.9
High quality video
UberConference
8.0
Zoom
9.0
Low bandwidth requirements
UberConference
6.5
Zoom
7.9
Mobile support
UberConference
7.5
Zoom
7.0

Screen Sharing

UberConference
8.3
Zoom
8.8
Desktop sharing
UberConference
8.3
Zoom
9.3
Whiteboards
UberConference
Zoom
8.4

Online Meetings / Events

UberConference
7.3
Zoom
8.6
Calendar integration
UberConference
7.0
Zoom
8.6
Meeting initiation
UberConference
7.0
Zoom
8.9
Record meetings / events
UberConference
8.0
Zoom
9.0
Integrates with social media
UberConference
Zoom
7.7
Slideshows
UberConference
Zoom
8.9

Online Events Collaboration

UberConference
8.2
Zoom
8.5
Live chat
UberConference
9.5
Zoom
8.8
Q&A
UberConference
7.0
Zoom
8.4
Audience polling
UberConference
Zoom
8.4

Online Events Security

UberConference
8.5
Zoom
8.7
User authentication
UberConference
7.5
Zoom
8.8
Participant roles & permissions
UberConference
10.0
Zoom
8.7
Confidential attendee list
UberConference
8.0
Zoom
8.5

Pros

UberConference

  • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
  • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
  • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
Kent Lewis | TrustRadius Reviewer

Zoom

  • It just works. Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. Now, our users connect instantaneously.
  • Dashboard is fantasitic. Can access real time information to troubleshoot calls.
  • Admin ports offers quite a bit of information. Like that it's a one stop shop to access everything I need to administer the site, users, run reports and access the dashboard.
  • Tickets get resolved quickly.
  • Feature requests are realized quickly.
Diana Anderson | TrustRadius Reviewer

Cons

UberConference

  • Can be very laggy - I have been part of screen share conferences where the connection keeps dropping.
  • Call quality is not always the best.
  • Limited functionality - this cannot be your all-in-one go-to conferencing solution because there are no video call capabilities.
Emma McCarthy | TrustRadius Reviewer

Zoom

  • When I used Zoom while conducting some administration tasks, it wasn't quick to switch back and forth between the one providing support and the user for the copy/paste function. When I spoke to the one providing support they said it happened all the time.
Dylan Smith | TrustRadius Reviewer

Likelihood to Renew

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.4
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik | TrustRadius Reviewer

Usability

UberConference

UberConference 10.0
Based on 1 answer
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Sam Shearin | TrustRadius Reviewer

Zoom

Zoom 9.7
Based on 15 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner | TrustRadius Reviewer

Reliability and Availability

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik | TrustRadius Reviewer

Performance

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik | TrustRadius Reviewer

Support Rating

UberConference

UberConference 8.5
Based on 70 answers
Fortunately, I have never had to utilize the support features of UberConference. The user experience is basically seamless. I have not heard anything negative from any of my teammates about UberConference support, so I assume that their experiences have been positive as well. It is clear where a user should go if they need support, which is always useful.
Anonymous | TrustRadius Reviewer

Zoom

Zoom 9.3
Based on 14 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess | TrustRadius Reviewer

Implementation Rating

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.7
Based on 7 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik | TrustRadius Reviewer

Alternatives Considered

UberConference

Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them than others and sometimes people decline to use the service so we have to use one of the other platforms to connect.
Natasia Malaihollo | TrustRadius Reviewer

Zoom

Zoom is more user-friendly than any of these other options. The UI is better looking and easier to understand. Zoom also integrates well with our chosen hardware including Avocor touch screens, Huddly cameras and Shure microphones.
Tanner Lichty | TrustRadius Reviewer

Scalability

UberConference

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik | TrustRadius Reviewer

Return on Investment

UberConference

  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
Anonymous | TrustRadius Reviewer

Zoom

  • Allowed for us to start meetings at a faster speed especially with its Slack integration.
  • Integration with HubSpot has made it easy to also set up Zoom webinars and sync any contact data within the CRM.
  • Need battery chargers for laptops in a meeting lasting over an hour - drains them fairly quickly.
Christine Austin | TrustRadius Reviewer

Pricing Details

UberConference

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UberConference Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector49/month
Business19.99/month
    SaaS Edition
    Basic$0
    Pro14.99/month
    Business19.99/month
    Zoom Room Conference Room49/month
    Webinar54.99/month
      Additional Pricing Details

      Rating Summary

      Likelihood to Recommend

      UberConference
      8.9
      Zoom
      9.2

      Likelihood to Renew

      UberConference
      Zoom
      9.4

      Usability

      UberConference
      10.0
      Zoom
      9.7

      Reliability and Availability

      UberConference
      Zoom
      10.0

      Performance

      UberConference
      Zoom
      10.0

      Support Rating

      UberConference
      8.5
      Zoom
      9.3

      Implementation Rating

      UberConference
      Zoom
      9.7

      Scalability

      UberConference
      Zoom
      10.0

      Add comparison