Likelihood to Recommend Palo Alto firewall only affords by Large level infrastructure having a budget for Security Prospect. I will recommend it for the Card information industry & Confidential data solutions. Because it provides a bucket of security features that are not easily vulnerable.
Read full review In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Read full review Pros The PA handles VPN connectivity without missing a beat. We have multiple VPN tunnels in use for redundancy to cloud-based services. The PA has great functionality in supporting failover internet connections, again with the ability to have multiple paths out to our cloud-based services. The PA is updated on the regular with various security updates, we are not concerned with the firewall's ability to see what packets are really flowing across the network. Being able to see beyond just IP and port requests lets you know things are locked down better than traditional firewalls. It is a great overall kit, with URL filtering and other services that fill in the gaps between other solutions without breaking the bank. Read full review AP's are very affordable. Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces. Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs. Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now. Unifi controller is powerful yet simple to administrate. Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller. Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup. When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated. Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread. Read full review Cons Our specific model is a bit slow and outdated and takes up to 10 minutes to commit a configuration change. Nested security rules would be helpful instead of a linear approach. But rule creation in general is very simple. Documentation gives a very straight forward answer to some items but is very vague in others. Support could be a little better. An issue we had a tech was insistent it was the "other guy" and it ended up being the very latest PAN OS upgrade. Read full review VLANs: They can make these work more smoothly. Setup can be more intuitive. Cloud Key: These need to be stabilized; they lose their programming a little too easily. Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating. Portal can be modernized. Read full review Likelihood to Renew The PA5220s have far exceeded what we have expected out of them. It was a bit of a learning curve coming from another vendor, but everything falls into place now with ease. The capabilities of the solution still surprise us, allowing us to remove other costly hardware and providing a single point of management needed
Read full review Usability In my opinion, the Palo Alto Firewall is the simplest firewall in terms of management interfaces; though it has more advanced options that apply to more advanced use cases. Configuring basic features on the firewall is nearly self-explanatory; configuring more advanced features can be met with very thorough vendor documentation.
Read full review UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Read full review Support Rating We've run into a couple undocumented bugs, but that seems to happen with every brand and technology. Any time we've had to engage Palo Alto support they've always been professional, knowledgeable and prompt. In almost all cases we've been able to resolve our issues without having to escalate our tickets.
Read full review Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Read full review Alternatives Considered No one can say any other companies in this time is better than Palo Alto Networks Next-Generatoin Firewalls. Palo Alto offers very advanced features which protect you[r] organization. Advanced malware protection, anti spam, lots of other threats.
Read full review Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
Read full review Return on Investment Overall, even though the device is very expensive (both hardware and licensing), the product does produce a decent ROI, given that one (or HA pair) of devices can do so many things, such as anti-virus, anti-malware, URL filtering, SSL decryption, SSL VPN, routing, etc. There will definitely be sticker shock when you're renewal comes up annually (or after 3 years), so be sure to look very carefully at the recurring costs of this product, with respect to licensing and hardware/software maintenance. Read full review The access points and switch were extremely affordable and we've had minimal downtime over the life of the products. The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place. Read full review ScreenShots