Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.
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WatchGuard Network Security
Score 9.2 out of 10
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WatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.
Unifi trails the competitors in the switch/gateway category but exceeds all competitors in WiFi and IP cameras. Cisco Meraki equipment is too expensive along with monthly costs. Netgear equipment is fine for simple networks but a small increase in upfront spend will get you …
We have used Cisco Firewalls and Ubiquiti in the past but we preferred the interface and ease of use of the WatchGuard firewalls. The Cisco devices are complex to configure and leave room for error. The Ubiquiti devices did not have enough features to provide the level of …
WatchGuard was selected due to product familiarity; their free training courses mean we have all our technicians qualified in their use. Support has always been top-notch. And security is their focus; there's no trying to sell additional HW or add-ons. Although somewhat from …
We use both Synology and Ubiquiti products and have noticed they offer firewall and security features. We have not considered using their services due to being satisfied with Watchguard. Also, Watchguard is solely based out of the USA. Which is nice. We very much like and …
WatchGuard's Network Security firewalls offer comparable security and processing capabilities at a cost-effective price point. When comparing the packet handling on DPI, VPN, and simple packet filtering, Watchguard will usually test above the other competitors; especially when …
We haven't set up the WG cloud interface, but I do enjoy the cloud interface of Ubiquiti is does make programming new devices as well a replacing existing simple. Not having a yearly subscription to receive security updates is also nice.
We evaluated Ubiquiti security gateways in place of WatchGuard since we use their products for our wifi network. Ultimately, we chose WatchGuard because we felt that each company had its strengths and we wanted to capitalize on those. Ubiquiti makes great wifi products and we …
I have always found that the WatchGuard device software has been way easier to understand traffic flow, policy management and how its services operate. The System Manager and WebUI have come a long way, and I feel that competitors are lacking those components.
In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
WatchGuard Network Security products are suitable for most situations. From securing small, low-budget VSEs to large enterprises and SMEs.It's just a pity that the firewalls in the M range (M290/M390) don't come with integrated SFP+ modules as standard. Such integration would enable inter-vlan 10Gbps traffic to be managed without the need for additional modules, and at no extra cost.
Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
Unifi controller is powerful yet simple to administrate.
Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
Intrusion Prevention: provides an advanced Intrusion Prevention System (IPS) that uses real-time threat intelligence to detect and block known and unknown threats. The IPS inspects all network traffic, including encrypted traffic, to identify and block any malicious activity before it can enter the network.
Application Control: offers granular application control that enabled us to control which applications can access the network and how they are used.
Web Content Filtering: provides web content filtering capabilities that allow to control and monitor access to websites based on their content. This helps to prevent employees from accessing inappropriate or malicious websites, which can compromise the security of the network.
For those who would like top level security and deployment of their security and protection, I would recommend easier quicker to use interfaces for users at smaller companies that do not have the experience with the provided services, so they can better utilize and deploy the software/equipment.
Have easy to understand, easy to access tutorials from the web interface to help new users and non IT Professionals to use the services provided.
Streamline the interface more to allow for easier understanding for all users, appealing to others so they feel less intimidated by the interaction with your services goes far, especially with smaller companies who have owners who want to know, have basic understanding of managing it, especially if they do not have an IT Professional or IT Consultant readily on staff. Not every company even knows they need this kind of protection, and trying to explain it to them, with the very technical and unique lexicon of words Information Technology and Security provides does at times prove to be difficult.
I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
WatchGuard Network Security firewalls have a very convenient way of managing them. Their live logging makes it very easy to quickly monitor traffic and see what's going on and what changes might be needed to be done to get something to work. In most cases, it was the WatchGuard Network Security logging that helped us find an issue when getting the device to work with a competitor's device (i.e. setting up VPN) because the other side lacked easy-to-understand yet detailed debug information.
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
For something that is considered business critical they should be far more responsive. Security isn't something to take lightly in today's work environment and so long as its working you are happy. But when it doesn't and you need that professional assistance, they weren't always there and I ultimately resolved my issues with the help of Google.
We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.
Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
We use SonicWall TZ boxes in our small branch offices for their simplicity and low cost and Watchguard in our larger head office due to its scalability, we find both products work well together when configuring WAN's using branch office VPN's.
The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.