UKG Pro vs. Workday Business Process Framework

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Workday Business Process Framework
Score 7.8 out of 10
N/A
Workday acquired ESB vendor Cape Clear in 2008 so as to offer integration as a service.N/A
Pricing
UKG ProWorkday Business Process Framework
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UKG ProWorkday Business Process Framework
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
UKG ProWorkday Business Process Framework
Considered Both Products
UKG Pro
Chose UKG Pro
I like UltiPro better than other programs that I have used. It may be because I know UltiPro more, but it's been better to me and my employees.
Workday Business Process Framework

No answer on this topic

Top Pros
Top Cons
Features
UKG ProWorkday Business Process Framework
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
UKG Pro
8.3
803 Ratings
6% above category average
Workday Business Process Framework
-
Ratings
Employee demographic data8.7731 Ratings00 Ratings
Employment history8.7762 Ratings00 Ratings
Job profiles and administration8.6733 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.3721 Ratings00 Ratings
Organizational charting7.7643 Ratings00 Ratings
Organization and location management8.2656 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.1517 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
UKG Pro
8.6
746 Ratings
7% above category average
Workday Business Process Framework
-
Ratings
Pay calculation9.0709 Ratings00 Ratings
Support for external payroll vendors8.2336 Ratings00 Ratings
Off-cycle/On-Demand payment8.8231 Ratings00 Ratings
Benefit plan administration8.1643 Ratings00 Ratings
Direct deposit files9.3702 Ratings00 Ratings
Salary revision and increment management8.8573 Ratings00 Ratings
Reimbursement management8.057 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
UKG Pro
8.4
563 Ratings
4% above category average
Workday Business Process Framework
-
Ratings
Approval workflow8.8504 Ratings00 Ratings
Balance details8.4529 Ratings00 Ratings
Annual carry-forward and encashment8.1434 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
UKG Pro
8.5
798 Ratings
5% above category average
Workday Business Process Framework
-
Ratings
View and generate pay and benefit information8.8769 Ratings00 Ratings
Update personal information8.9776 Ratings00 Ratings
View company policy documentation8.5564 Ratings00 Ratings
Employee recognition7.4287 Ratings00 Ratings
View job history8.9759 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
UKG Pro
8.5
189 Ratings
9% above category average
Workday Business Process Framework
-
Ratings
Tracking of all physical assets8.5189 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
UKG Pro
7.7
734 Ratings
1% above category average
Workday Business Process Framework
-
Ratings
Report builder7.7714 Ratings00 Ratings
Pre-built reports7.9724 Ratings00 Ratings
Ability to combine HR data with external data7.5495 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
UKG Pro
8.6
557 Ratings
7% above category average
Workday Business Process Framework
-
Ratings
New hire portal8.6554 Ratings00 Ratings
Manager tracking tools8.6444 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
UKG Pro
7.9
377 Ratings
3% below category average
Workday Business Process Framework
-
Ratings
Corporate goal setting8.1293 Ratings00 Ratings
Individual goal setting7.7359 Ratings00 Ratings
Line-of sight-visibility7.9251 Ratings00 Ratings
Performance tracking7.8333 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
UKG Pro
8.1
465 Ratings
2% above category average
Workday Business Process Framework
-
Ratings
Performance plans7.8415 Ratings00 Ratings
Performance improvement plans7.7326 Ratings00 Ratings
Review status tracking8.3436 Ratings00 Ratings
Review reminders8.3397 Ratings00 Ratings
Multiple review frequency8.3337 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
UKG Pro
8.4
187 Ratings
6% above category average
Workday Business Process Framework
-
Ratings
Create succession plans/pools8.5155 Ratings00 Ratings
Candidate ranking8.3164 Ratings00 Ratings
Candidate search8.4163 Ratings00 Ratings
Candidate development8.5152 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
UKG Pro
8.5
456 Ratings
9% above category average
Workday Business Process Framework
-
Ratings
Job Requisition Management8.8434 Ratings00 Ratings
Company Website Posting9.1422 Ratings00 Ratings
Publish to Social Media8.7333 Ratings00 Ratings
Job Search Site Posting8.8390 Ratings00 Ratings
Duplicate Candidate Prevention7.1323 Ratings00 Ratings
Applicant Tracking8.6421 Ratings00 Ratings
Notifications and Alerts8.4388 Ratings00 Ratings
Best Alternatives
UKG ProWorkday Business Process Framework
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Anypoint Platform
Anypoint Platform
Score 8.2 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Anypoint Platform
Anypoint Platform
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UKG ProWorkday Business Process Framework
Likelihood to Recommend
8.3
(928 ratings)
6.1
(3 ratings)
Likelihood to Renew
8.9
(194 ratings)
-
(0 ratings)
Usability
8.5
(188 ratings)
-
(0 ratings)
Availability
10.0
(74 ratings)
-
(0 ratings)
Performance
9.4
(331 ratings)
-
(0 ratings)
Support Rating
6.6
(492 ratings)
7.4
(2 ratings)
In-Person Training
9.6
(87 ratings)
-
(0 ratings)
Online Training
9.1
(202 ratings)
-
(0 ratings)
Implementation Rating
9.9
(86 ratings)
-
(0 ratings)
Configurability
9.9
(76 ratings)
-
(0 ratings)
Ease of integration
9.9
(65 ratings)
-
(0 ratings)
Product Scalability
9.4
(93 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(55 ratings)
-
(0 ratings)
Vendor pre-sale
9.9
(48 ratings)
-
(0 ratings)
User Testimonials
UKG ProWorkday Business Process Framework
Likelihood to Recommend
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Workday
Workday is great for HR processes. All my HR stakeholders love Workday. We tried to use Workday for the business processes of procurement and finance, but we found many issues to customize the processes to the way my company needs. Moreover, the consulting service to implement the processes is also very expansive.
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Pros
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Workday
  • Ability to customize, add objects, delete objects for users or roles if defined.
  • Able to share report definitions across users.
  • Sharing amongst the Workday community and ability to suggest BP delivered reporting from Workday directly.
Read full review
Cons
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Workday
  • Support hotline to call in for problems can be frustrating
  • Trying to log in outside of your employer network can be like jumping through too many hoops.
  • Forgotten passwords can be difficult to recover.
Read full review
Likelihood to Renew
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
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Workday
No answers on this topic
Usability
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Workday
No answers on this topic
Reliability and Availability
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
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Workday
No answers on this topic
Performance
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Workday
No answers on this topic
Support Rating
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
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Workday
Not only can we receive dedicated support from Workday, but the Workday user community is a powerful tool to troubleshoot BP errors, brainstorm, and to dive deeper on a topic of interest.
Read full review
In-Person Training
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Workday
No answers on this topic
Online Training
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Workday
No answers on this topic
Implementation Rating
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Workday
No answers on this topic
Alternatives Considered
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
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Workday
Workday has more features that fit my company's needs.
Read full review
Scalability
UKG
Read full review
Workday
No answers on this topic
Return on Investment
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
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Workday
  • It's easy for employees to find answers on their own without having to speak with multiple departments.
  • It ensures that there usually are no errors made when punching in and out.
  • If there is a glitch with the system then it can cause a problem for an entire company which is something to consider.
Read full review
ScreenShots

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice