UKG Workforce Central (discontinued) vs. WebHR

This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.

Incentivized

I cannot think of any scenarios where WebHR would not be appropriate. It's a good solution for any size business and I see a lot of interest in the development to continue improving the solution.

• I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
• Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.

Incentivized

• Everything is clear, simple to understand, and clearly defined
• Salary management is simple and understandable
• Leaves management is easy to use
• Cloud-based, and has mobile apps

Incentivized

• Reporting - some of the reports' names do not coincide with the data that is pulled from the system
• System errors - the system crashes regularly on us with no real explanation why
• Punch accuracy - sometimes the punches from the timeclocks do not feed into the system

Incentivized

• Logging into it from our system gives an error, but after a few minutes it acknowledges me and logs in (because I am logged into our secured system)

Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.

Renewal of this product is out of my control, but if asked I would give this product a thumbs up to renew. It only gets better with time

It has great functionality but it's UI is not that good

Incentivized

Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.

Incentivized

Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.

Incentivized

I don't know any other products like WebHR, but I'm pretty sure it's a good solution for any organization, and it's improving constantly.

Incentivized

• Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.

Incentivized

• We are too early in implementation to be able to calculate ROI but am sure we will se great benefits in efficiency during the following 6 months.