UKG Pro vs. Workday Cloud Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Workday Cloud Platform
Score 7.5 out of 10
N/A
Workday Cloud Platform is a PaaS designed to help developers extend the Workday platform.N/A
Pricing
UKG ProWorkday Cloud Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UKG ProWorkday Cloud Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
UKG ProWorkday Cloud Platform
Considered Both Products
UKG Pro
Chose UKG Pro
The decision making was done by our US team, they chose this as it seemed like the best option at the time. The level of service that we have been receiving lately, makes us wish we had chosen Workday. When UKG is working well it is fine, but when it is not it is very …
Chose UKG Pro
Comparing to Workday, first thing you think of is cost. UKG has a better support system and support team. Engages well with customers and is not '3rd partied' out when it comes to support. Compared to Ceridian, in my opinion UKG is easier to use, easier to navigate, and also …
Chose UKG Pro
UKG has a more user-friendly reporting tool (Cognos) than Workday and ADP. I appreciate the ease of getting reports on the fly without security limitations. Self Service is a key factor for our employees as UKG is easy to navigate through the system and is much more …
Chose UKG Pro
We stayed with UKG because ultimately we would have to transfer our data. However, we will perform our due diligence every couple of years. Also at the time, the customer service was phenomenal.
Chose UKG Pro
UKG is in line with the systems listed as a top five product. At the upper echelon, there is little to differentiate these products outside aspects that are usually industry specific requirements that some organizations have. For example, I have heard UKG is fantastic in the …
Chose UKG Pro
Timing of conversions, none of these companies could pull converting in 7 months that we needed. Also, Ultimate had great and user-friendly products.
Chose UKG Pro
  • It is a newer company (2005 vs. 1990)
  • The framework is better
  • Easy on the eyes as an end-users
Chose UKG Pro
I have previously used SuccessFactors and Workday and UltiPro is right up neck in neck with those major products. When I used SuccessFactors I would say it was my preferred Applicant Tracking System but for all in one program UltiPro is the best I have used. When I used both …
Chose UKG Pro
Slightly less encompassing of a full HR suite.
Workday Cloud Platform

No answer on this topic

Top Pros
Top Cons
Features
UKG ProWorkday Cloud Platform
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
UKG Pro
8.3
803 Ratings
6% above category average
Workday Cloud Platform
-
Ratings
Employee demographic data8.7731 Ratings00 Ratings
Employment history8.7762 Ratings00 Ratings
Job profiles and administration8.6733 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.3721 Ratings00 Ratings
Organizational charting7.7643 Ratings00 Ratings
Organization and location management8.2656 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.1517 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
UKG Pro
8.6
746 Ratings
7% above category average
Workday Cloud Platform
-
Ratings
Pay calculation9.0709 Ratings00 Ratings
Support for external payroll vendors8.2336 Ratings00 Ratings
Off-cycle/On-Demand payment8.8231 Ratings00 Ratings
Benefit plan administration8.1643 Ratings00 Ratings
Direct deposit files9.3702 Ratings00 Ratings
Salary revision and increment management8.8573 Ratings00 Ratings
Reimbursement management8.057 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
UKG Pro
8.4
563 Ratings
4% above category average
Workday Cloud Platform
-
Ratings
Approval workflow8.8504 Ratings00 Ratings
Balance details8.4529 Ratings00 Ratings
Annual carry-forward and encashment8.1434 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
UKG Pro
8.5
798 Ratings
5% above category average
Workday Cloud Platform
-
Ratings
View and generate pay and benefit information8.8769 Ratings00 Ratings
Update personal information8.9776 Ratings00 Ratings
View company policy documentation8.5564 Ratings00 Ratings
Employee recognition7.4287 Ratings00 Ratings
View job history8.9759 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
UKG Pro
8.5
189 Ratings
9% above category average
Workday Cloud Platform
-
Ratings
Tracking of all physical assets8.5189 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
UKG Pro
7.7
734 Ratings
1% above category average
Workday Cloud Platform
-
Ratings
Report builder7.7714 Ratings00 Ratings
Pre-built reports7.9724 Ratings00 Ratings
Ability to combine HR data with external data7.5495 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
UKG Pro
8.6
557 Ratings
7% above category average
Workday Cloud Platform
-
Ratings
New hire portal8.6554 Ratings00 Ratings
Manager tracking tools8.6444 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
UKG Pro
7.9
377 Ratings
3% below category average
Workday Cloud Platform
-
Ratings
Corporate goal setting8.1293 Ratings00 Ratings
Individual goal setting7.7359 Ratings00 Ratings
Line-of sight-visibility7.9251 Ratings00 Ratings
Performance tracking7.8333 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
UKG Pro
8.1
465 Ratings
2% above category average
Workday Cloud Platform
-
Ratings
Performance plans7.8415 Ratings00 Ratings
Performance improvement plans7.7326 Ratings00 Ratings
Review status tracking8.3436 Ratings00 Ratings
Review reminders8.3397 Ratings00 Ratings
Multiple review frequency8.3337 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
UKG Pro
8.4
187 Ratings
6% above category average
Workday Cloud Platform
-
Ratings
Create succession plans/pools8.5155 Ratings00 Ratings
Candidate ranking8.3164 Ratings00 Ratings
Candidate search8.4163 Ratings00 Ratings
Candidate development8.5152 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
UKG Pro
8.5
456 Ratings
9% above category average
Workday Cloud Platform
-
Ratings
Job Requisition Management8.8434 Ratings00 Ratings
Company Website Posting9.1422 Ratings00 Ratings
Publish to Social Media8.7333 Ratings00 Ratings
Job Search Site Posting8.8390 Ratings00 Ratings
Duplicate Candidate Prevention7.1323 Ratings00 Ratings
Applicant Tracking8.6421 Ratings00 Ratings
Notifications and Alerts8.4388 Ratings00 Ratings
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
UKG Pro
-
Ratings
Workday Cloud Platform
7.3
16 Ratings
12% below category average
Ease of building user interfaces00 Ratings4.414 Ratings
Scalability00 Ratings9.014 Ratings
Platform management overhead00 Ratings8.511 Ratings
Workflow engine capability00 Ratings9.112 Ratings
Platform access control00 Ratings9.013 Ratings
Services-enabled integration00 Ratings4.313 Ratings
Development environment creation00 Ratings8.410 Ratings
Development environment replication00 Ratings8.510 Ratings
Issue monitoring and notification00 Ratings7.412 Ratings
Issue recovery00 Ratings8.410 Ratings
Upgrades and platform fixes00 Ratings3.410 Ratings
Best Alternatives
UKG ProWorkday Cloud Platform
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
AWS Lambda
AWS Lambda
Score 8.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
IBM Cloud Private
IBM Cloud Private
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
IBM Cloud Private
IBM Cloud Private
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UKG ProWorkday Cloud Platform
Likelihood to Recommend
8.3
(928 ratings)
6.2
(18 ratings)
Likelihood to Renew
8.9
(194 ratings)
-
(0 ratings)
Usability
8.5
(188 ratings)
9.0
(1 ratings)
Availability
10.0
(74 ratings)
-
(0 ratings)
Performance
9.4
(331 ratings)
-
(0 ratings)
Support Rating
6.6
(492 ratings)
8.3
(4 ratings)
In-Person Training
9.6
(87 ratings)
-
(0 ratings)
Online Training
9.1
(202 ratings)
-
(0 ratings)
Implementation Rating
9.9
(86 ratings)
-
(0 ratings)
Configurability
9.9
(76 ratings)
-
(0 ratings)
Ease of integration
9.9
(65 ratings)
-
(0 ratings)
Product Scalability
9.4
(93 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(55 ratings)
-
(0 ratings)
Vendor pre-sale
9.9
(48 ratings)
-
(0 ratings)
User Testimonials
UKG ProWorkday Cloud Platform
Likelihood to Recommend
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Workday
Workday Cloud Platform is primarily suited for large organizations with individual teams handling various Human Resource functions. Since the data is scattered, Workday is an excellent tool to bring all the data to a single platform and then use Machine Learning techniques to generate both descriptive and prescriptive insights to make sure the skillset portfolio remains updated.
Read full review
Pros
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Workday
  • The platform is quite intuitive to use, even a new user would find be comfortable navigating through different options.
  • As a lead, you can easily track the performance, leaves, and any recruitment in process.
  • The objective setting process and providing your inputs onto the same is pretty organized, easily accessible. Additionally, one can easily navigate through the historical objectives and performance feedback whenever one wants to review.
Read full review
Cons
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Workday
  • Glitching - Occasionally the app will glitch and shut down completely. Sometimes it can be when you are in the middle of something timely, causing frustration and issues. I haven't seen this happen as often recently.
  • Inbox - It would be helpful if Workday developed a feature to organize inbox tasks based off what department they are for, what the task is and so on. So you can quickly filter or look for the task at hand.
  • Candidate Tracking - Hiring managers throughout the company work with the HR department to track candidates, schedule interviews and so on. Workday does not always have the best interface in this regard. It could use a feedback feature for hiring managers to be able to be more involved, as they can be on other platforms.
Read full review
Likelihood to Renew
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Workday
No answers on this topic
Usability
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Workday
Simple HR tasks are easy to complete (ex, hours, booking time off). It has a clean UI, but not sure we're using the full functionality as only certain tiles are shown.
Read full review
Reliability and Availability
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Workday
No answers on this topic
Performance
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Workday
No answers on this topic
Support Rating
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review
Workday
I give it this rating because, in its current capacity, it does not meet all of Human Resources' needs - which can cost the organization by having to rely on multiple platforms to do what one might be able to do. Again, as mentioned, it works great for what most employees require of it
Read full review
In-Person Training
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Workday
No answers on this topic
Online Training
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Workday
No answers on this topic
Implementation Rating
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Workday
No answers on this topic
Alternatives Considered
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
Read full review
Workday
Workday is an incomplete product, by this I mean it must work alongside other products and does not work by itself. Trying to make several different products work smoothly together becomes very challenging. As compared to ADP products, when purchased all together work very well all together. Also, ADP has extensive Training programs and extensive Customer Support. So ADP's products are far superior to Workday's products in my opinion.
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Scalability
UKG
Read full review
Workday
No answers on this topic
Return on Investment
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
Workday
  • Employee sentiment has become more positive as evident from various internal and external surveys
  • Employees are able to save a lot of time by finding everything they need at a single place
  • Hiring process has become more transparent as workday has helped removed unconscious bias from the hiring process
Read full review
ScreenShots

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice